Get matched with top pool and spa technicians in Orange County, CA

"Rarely am I moved enough to write a review about my personal experience with a company….. this is the exception and for compelling reasons. Over eight years ago, my husband and I hired Allen Smith Pools to resurface our pool and spa, install new water line and other tiles and additional miscellaneous work to completely rehab our then 18 year old pool. Their finish is warranted for 10 years. Recently, our spa developed a rather significant leak which was determined to be coming through a crack in the pebble aggregate finish installed 8 years ago. ASPs came out and epoxy patched the leak which successfully ended the water loss but was cosmetically unacceptable and which did not determine the cause of the crack. This past week, large crews, trucks, equipment and materials showed up at our home for many successive days and nearly the entire spa was demolished and rebuilt, including rebar tied in, plumbing fixed, new pebble finish (perfect match to 8 year old pool). During that process, it was determined that the crack was caused by sub-standard ORIGINAL construction practices. DESPITE THE CAUSE OF THE LEAK BEING DUE TO ORIGINAL CONSTRUCTION DEFICIENCIES, 18 YEARS before ASPs stepped foot on our property and by a different contractor, ASPs stood behind their warranty and fixed EVERYTHING, including, at no cost to us, replacing upwards of 30 tiles which were cracked and which had nothing to do with the spa finish crack. Rick Specht and Dario and Darren all worked together to solve this problem and ensure the warranty was honored. How often in today’s world of “bottom line” business does a company just do the right thing and then go above and beyond to boot? If any homeowner needs ANY pool or spa work done, cash a winning ticket and contact Alan Smith Pools. I’m still pinching myself."

"Noe and his team are very professional and skilled. They did an excellent job repairing leaks in our pool and resurfacing it with fiberglass! In addition they resurfaced the spa with new fiberglass."

"The technician is really professional, polite, and friendly and the price is reasonable"

"I have been working with Steve from Pacific West for many years. He is timely, responsive to any repair needs, and has excellent customer service. My tenants all seem to like him as well. Highly recommend!"

"Takes very good care of my rental property pool. Very knowledgeable and have referred him to friends."

"We love this company! Always dependable, super professional, and they treat our backyard like it’s their own. Our pool stays in perfect condition year-round. Highly recommend to anyone who owns a pool! "

"David and his pool company were good when we were getting maintenance on our pool weekly. When we switched to bi-weekly is when everything changed. We have a salt pool and we noticed that when his technician was coming, he was only there for a short while and it seemed like the pool was not getting cleaned thoroughly. We noticed slime on the sides of the pool and dead leaves and bugs. We brought this to his attention with pictures and videos. First, he tried saying that he was not aware that we had switched to bi-weekly. Then we showed him text messages where we had confirmed. Then he tried saying it was because the water level was below the skimmer box. So we made sure it was always remaining full. He also said that we had not wanted to have our filter cleaned and changed, to which we again showed him text messages where we approved the cleaning and changing of our filter. He kept insisting that we should go back to weekly cleaning. Finally, he said that the technician who serviced our pool had informed him via a picture that our skimmer was cracked. We were astonished that he did not immediately inform us and asked if he could please forward the picture that was sent to him so we could get our home warranty company to open a claim. He refused and kept dodging sending it or even answering direct questions as to whether he would send it. We have a remaining balance with the company but it is so difficult to consider paying it and we have had to purchase over $300 of supplies to try and clean it ourselves. The most troubling thing is we had another pool company come out to give us an estimate of what it would cost and they informed us that someone had turned the pump system off. We never go back to the pool supply area and are absolutely baffled as to what happened the last two months we were being serviced by this company. Like I said, before we switched to bi-weekly services, things were fine. It was not until we changed that things started getting bad and it seemed the whole thing was to try and get us back to weekly services. We now have a very dirty pool and who knows how much it is going to cost to repair it."

"Shoutout to Aquaman pool for keeping our pool in perfect shape! Always reliable, fast, and know what they?re doing. Highly recommend if you want a stress-free pool experience."

"Coastline pools is very helpful and detailed throughout the entire process. Kristy was on-site often and fixed any issues immediately. Overall i was very satisfied with the level of service."

"They did not do the pool deck correctly and have to replace along with a wall."