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Sewer ejector pumps need to be cleaned at least once a year by a professional. You shouldn’t attempt to clean it yourself because it can release sewer gasses that are toxic to humans and can be fatal. But to keep the system as clean as possible between professional inspection and cleaning services, be sure to only flush human waste and toilet paper. Avoid flushing items that can clog the system, like paper towels, grease, oil, or menstruation products.

A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to move wastewater and solid waste to the municipal sewer or septic tank. However, for fixtures located below grade (e.g., in a basement), gravity is not sufficient.

The purpose of a sewage ejector pump is to actively pump this wastewater and solid waste upward into the main sewer line. Without an ejector pump in this situation, wastewater would have no way to exit and would eventually back up, causing a sewage overflow or flooding in your basement. If all of your home's plumbing is on the main floor or higher, gravity can handle the drainage, and an ejector pump is not needed.

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.