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"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."
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Every three to four months, you should clean any dirt and debris off of your sump pump. You should also check the inlet screen (at the bottom of the pump) to make sure that it isn’t blocked. On top of that, you should deep clean your sump pump once per year—or hire a sump pump pro to do it for you.
You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.
To test for toilet leaks, use water coloring in the water tank and see if the water slips into the bowl from the tank. This test will indicate if there’s a problem with the flapper or refill tube. You can also put water coloring in the bowl of the toilet to see if there is a leak there. If there is, you should see the colored water on the outside of the toilet bowl or on the floor.
Thankfully, you do have a few sump pump backup options in case it fails. One option is a battery-powered backup sump pump. Another option is using a portable backup generator as a power supply for your sump pump. Unlike a battery-powered backup which has limited power, a generator can run around the clock for as long as you need it.
Or you can opt for a water-powered backup pump, which uses your home’s water supply as a source of power. However, this may not be the best option if you find your house frequently has low water pressure.
A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to drain wastewater and solid waste into the municipal sewer system or a septic tank. For fixtures below this level, like those in a basement, gravity cannot move the waste upward. The ejector pump provides the force needed to pump the sewage up to the main line. Without one, wastewater from below-ground fixtures would back up, potentially causing a sewage overflow and flooding. If all of your plumbing is on the main floor or higher, gravity is sufficient and an ejector pump is not needed.
The Houck, AZ homeowners’ guide to sump pump installation services
From average costs to expert advice, get all the answers you need to get your job done.
Sump pump replacement costs depend on the type of unit you have and the cost of labor, which varies by region. Read on to find out more about what to expect.
Sump pump battery backup costs depend on the type and the design of the system purchased. Follow this guide to learn how to budget for your backup battery.