Get matched with top masons in Douglas, AZ

"We had the opportunity to work with Paul Filan as the person to come out to help understand our home situation with foundation cracks. This isnâ t a call any homeowner wants to make as itâ s $$$!!! I understood the importance of having it looked at before the issue gets worse. Before the appointment, I was given via mail valuable information on their company and processes they implement for fixing various issues. Now Iâ m informed which I appreciate before our meeting. Paul called to confirm our appointment days before hand. (It was an actual person and the person that is coming!!! Never happens any more!) Paul was on time, came prepared for all my questions and really took in all that I had to say. It felt like Paul was a friend that knew foundations/concrete instead of a sales person. Even worse a push sales person that thinks they are gods gift. I could see and feel Paul wanted to understand what we see and hear our thoughts on the issue. He addressed our questions from a higher perspective and then a deeper analysis of our home and foundation. Itâ s over 100 degrees out and Paul didnâ t rush anything. He came back and took time to explain in detail the issues, how he sees them and how they address our questions. Made us feel part of the process and helped us learn how these happen and such. Paul then presented the price in the form of options or levels of fixing. The layout was clean and straightforward. The prices seemed fair and matched the work that would be going in to the project. Each option was ok with him to be selected and described the differences. We ended up doing option three which was everything he found to be fixed. We were not pushed to that option but made the most sense for us. It was also really nice to see the pride he had for his company and his job. To me that tells he values and likes his job. Iâ m going to value and like the end result. Great customer service, knowledgeable, professional, honest, caring, able to communicate things I have no knowledge about in a way I can understand and now feel educated of the issue/process/ result."

"The crew did a great job and worked quickly. We'll see how it holds up, its only been a few weeks."

"Jesus and his team extended our cement patio. The work was completed on time with excellence. He is detailed, careful, and does what he says he will do, including leaving the job site clean. I plan on calling him for more work in the future. One more thing, he has a tendency to do more than expected."

"These guys came out and did an amazing job on pouring and finishing my driveway! Truly impressed by their work! Definitely will be using them in the future."

"It was excellent. I highly recommend them to others."

"It was excellent, they were professional and friendly, reasonable price, clean up the work site well."

"I chose them because the pitch man convinced me they were the best and they were $260  while others I called were $300 and adding termite inspection was $325 and his was included in the $260. On Monday morning at 8am of the planned inspection day, we found the 'current' owner had not turned the electricity on thus, the inspection could not take place. We were emailed the bill would be an additional $65 for the trip charge as it was a good 100 miles round trip and our error, not theirs. I felt bad so I accepted the additional charge. There went my saving a buck. Next we were emailed a new appointment day, Thursday at  11am. The inspector arrived Thursday at 8am.  Needless to say, it confused my whole day arriving three hours early. The inspector really did a good job, explaining everything to me so that I understood. Then he presented me with a $325 bill that we had agreed on and I paid. It being early in the morning I wasn't thinking clearly but later I called the business office and said  -  "Since we have an email stating 11am and the inspector showed up at 8am, your mistake, so I should get my $65 back from the trip charge when it was our mistake." The business office wanted nothing to do with that idea. The $65 was for the extra time and mileage, she said. What about the disruption to my schedule showing up at the wrong time. It didn't matter. Every other time I spoke with the woman in the office she was very kind but suddenly she wasn't any more.  Because they strictly wouldn't change the bill when it was their fault and because they are so far away, I will not use this company again.
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"Excellent work and very professional"

"It is looking good. I think it would work very well. He knows our time frame and we have to get it done in the middle in September. The y started fast and took a little bit of a break with all the rain. We're working to an entirely different job. They go fast when they can, and it looks like very decent work."

"I only use James when I need some work done to my house. He responds fast, gets the work done quicker than just about anyone else I've ever used and seems very concerned with leaving his customers happy."