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"Great job!"

"So easy and friendly. Excellent service."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"My mother has been ignored by Tom & Jason Booth as well as a gentleman named Grayson. We had a bad storm months ago and one of the beams came completely off (screws were not secured) and they keep telling her oh we will come fix it and then go silent! Called numerous times and no answer to reply. Honor your warranty and help my mother out!! Will never buy from them again even after suggesting to all my friends. I’ll be calling my friends to take back statements as these guys don’t care about their customers the way we thought they did."

"They were very good, I was happy with them. They installed them nicely."

"the job was NOT finished. In fact nothing was done. He showed up but couldn't do the work. Why was I charged the entire amount?"

"Good Installation but Terrible Customer Service, Bait switch price increasing Car not starting because they ran the battery dead during installation on my newer honda accord with new car battery Being lied to by Kendall the front desk assistant Being threatened by Eric the Owner of the company when I had a complaint I started off with a great experience with Dustin the General Manager over the phone. I was referred by the company doing the windshield replacement when they do the tint. He did a excellent job describing each tint package and ask me question to find the right package within my budget. I confirmed with him the package and that everything was included except for tax. I was satisfied and call back the next day. Dustin was not available and spoke to Kendall to confirm everything so on installation day there were no surprises. On Installation day I come in at 8:15am and speak with Kendall. She immediately walks me over to the tint packages and ask me what I want. I'm confused because I though everything was finalized over the phone. She says the windshield tint can be a different tint then the rest of the car. I asked how much of a upgrade in price this will be. She comes back to me and communicates that they are already tinting the replacement windshield and I'm stuck with my first selection over the phone. Which is okay but why the upsell on something that wasn't an option in the first place. She then begins to sell me on the windshield tint and explain that already included and they are tinting it as we speak and I will have to pay 225.00 more because it's not included on the original quote. I was very concern and told her I verified all charges with Dustin and also her over the phone. She continues to pressure me to pay the upcharge and I continue to tell her that this surprise upcharging is not okay. She steps a way for less than a minute and then tells me they can include it with charging me more. I get a call from Kendall at 1:15 that the car is all completed. I come in at 2:50 and they are still working on it but they are doing the completion in the front parking lot. I wait in my car for another 20 minutes until there done. I would rather wait and have it done correctly. Why I had a car almost 2 hours prior saying its completed is unknown. I'm glad I didn't come sooner I would have been waiting. The Tech as he is walking away from me tells me quickly what to do and not to do. I come in to check out with Kendall and she does a great job getting me out the door quickly after paying. I proceed to start my car and it doesn't start the battery was drained. Kendall comes out with a attitude as I'm inconveniencing her. She has the starter in a box and tells me because I'm a man and she's a woman she should do it. I can't see if its a cigarette lighter jump start or battery connecter because it's still in the box. I ask her what kind? She then says if I'm not man enough she can get one of her guys out to do it! The car starter worked I asked for the the owner phone #. She tells me that she can't give it out and he will call me. Then walks into the store as I follow in to ask again she tells me to leave the store. A few minutes later I'm on the phone with my wife stunned by the level of customer service. Erk the owner that was supposably not there comes out to me and acts like nothing happens. He then tells me that He watch the security camera of me and because I was bothered and respectively assertive with what I was promised that I was being rude and Kendall had her reasons to treat me the way she did. I asked a question about the bubbles in the tint and when they go away (kendall communicated that this will happen. He told me that the bubbling doesn't go away and if you don't like it I can rip it out and give you your money back. He then says we don't do perfect tinting (which perfect is impossible) I just didn't need a threatening response included with the answer to my question. I left there satisfied with the good tint job but, unsettled with the way I was treated and how they didn't value my business with poor customer service."

"The gentlemen were professional, courteous, and knowledgable. They did a great job. Only less than positive comment is "I wish they would have washed the window sills after finishing the job". Other than that an A+ job."

"Competitively priced, good quality and customer service....I would definitely recommend them."