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Recent Septic Tank Service Reviews in Austin

• AAA Septic Tank Cleaning

  1.0

  This business no longer exists! He sold his truck and moved to Texas. The phone number listed has been reassigned to another individual in December 2020. This person has nothing to do with this industry or the former proprietor. Please do not disturb them.

  Jerod G.
• Honey-Wagon Septic Plumbing

  5.0

  They were very nice and informative. They explained everything well and gave a detailed explanation of the cost. They left no mess and were prompt and professional.

  scott s.
• Honey-Wagon Septic Plumbing

  5.0

  It was around the Thanksgiving season in 2012 and I was expecting house guests. Honey-well was not the original firm that I contacted. I called and Mr. Snodgrass was able to fit me in immediately on a Sunday to pump out my septic tank. He was prompt, explained to me the problem and solution. Also told me what I could do on a routine basis to prevent future problems with my septic tank (i.e. pour rock salt down my drains instead of chemicals that kill the necessary bacteria).My tank had not been pumped in the 30 years I had lived there. After he finished he noticed water was still running although everything was supposedely shut off. He helped me find my outside water shut off and waited while I experimented with different inside water lines. We determined my master bath had a slow leak in the commode. That along saved me money in the long run. I will use Honey-well for routine septic pump cleaning.Rate was very reasonable

  Damita C.
• Honey-Wagon Septic Plumbing

  5.0

  A great experience. I had just bought the house, and he was able to use it as an example of what NOT to put in a septic tank. Did a great job of pumping out the septic tank, and giving me helpful advise on how to maintain the septic tank system.

  Stephen L.
• Honey-Wagon Septic Plumbing

  5.0

  All of the wonderful reviews about this company are correct! The man who pumped my system is (I believe) the owner. He was very friendly and extremely knowledgeable. I moved into my home two years ago. The house was built in 1991. The people who installed my system did so near a large tree. He told me there should be ten feet of clearance on all sides of the septic system, therefore this system was installed improperly. He also alerted me to the fact that my system had never been pumped. It was obvious! Tree roots were awful and he had to chop through them to get to my tank. Whenever we encountered an obstacle that could potentially cost me more money, he stopped and explained the situation thoroughly. For example, the tree had grown under the septic system and had started to pull it up. This resulted in a semi-warped lid. He had to pry the lid off and told me if the lid broke he wasn't responsible. He also told me about how delicate my system was and gave me helpful hints on maintaining it. I will definitely have this system pumped by Honey Wagon in two years as he suggested. I wish all service providers were like Honey Wagon! I wish they accepted debit or credit cards. They only accept cash or check. I was charged $25.00 for him to go up and down the steep hill by Greystone Subdivision, but I knew of this charge prior to his arrival

  Candice L.
• Honey-Wagon Septic Plumbing

  5.0

  We are new to septic systems and purchased a house with one that was 9 years old. Since we couldn't get a straight answer from the seller we hired Kelly to check it out. Very friendly and informative man. The system does need to be pumped out but is running very well. Will definitely have him come back to pump it out

  Lisa T.
• CLEAR FLOW

  5.0

  Mike O'Conner came out on a Saturday and pumped the standing water out of our septic tank, and checked the pump for problems initially. He diagnosed it as the float not doing it's job. He repositioned it and said that we needed to wait to see if it was going to be work and recommended that we hard wire the pump to the electrical source we had available instead of having an exposed cord. This would be done once the ground around the pump tank had time to dry out. After a few days we noticed that the tank was filling up again, and called Mike. He sent one of his crew out to reposition the float. The young man let us know he was there and went straight to work. He knocked on the door after he had finished and let me know he would be back to check on it ( but he wouldn't bother us, just go to the pump tank and check) and make sure it was working and that they would hard wire it once it was dry. For several days we had rain, and of course the ground could not dry out, but we didn't notice any water building up in the tank. I spoke with Mike a few days later and he told me that his crewman had been out three times to check the pump and was certain the problem had been fixed. He then set up a time to have someone come out to hard wire the pump. The young man who came out was the same one who had been checking on the pump. He was polite, quick and efficient. I can't say enough good things about this company! They are excellent and saved us a ton of money! Thank you, Mike and crew

  Deborah G.
• 4E Environmental Services Inc.

  5.0

  I called them that morning and they came out a couple of hours later. They stayed until they found the distribution box and pumped that out too. They advised me on what to do after they left. The amount of work and time they put in I don't think another company would have done all that and not jacked up their fees on me. I'll definitely be calling them when its time to do the scheduled maintenance in two years

  a b.
• Honey-Wagon Septic Plumbing

  5.0

  Everything went great from first phone call to installing a new septic tank pump. see above inform.

  Bonnie N.
• CLEAR FLOW

  5.0

  Mike O'Connor made the schedule for Thursday, Sept. 4th at 9:00am. Crew showed up at 8:50. Had Genes pumping service and man on board ready to work at 9am! I have had trouble in the past with last vendor making sure things were on time and inpections performed per schedule. Clear Flow seems to have their operations finally tuned and customer satisfaction on top of list. I look forward to having this company service my system and highly recommend them

  David B.