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"My elderly mother called Mr. Electric to get a light installed over her garage door. Mr. Electric came out and told her they could do that but she needed her electric box relaced and they could do everything for $7000. My mother who has memory problems agreed to the service. After they installed the electric box and wired everything up then they told her that her hot water heater that she had installed a few years ago was not up to code because it was too close to the electric box they just installed but they could move it for her for another $5000. Unfortunately, mom paid for this too. I cannot believe there are humans who are so disgusting that they prey on little old ladies for a living. Please be very careful with these crooks because they have no conscious and will take you for every penny."

"This was the second system we purchased. The first was a replacement heat pump for our upstairs system. This one was an air conditioner and gas pack heating for the main residence. We purchased this through their rebate offer via Costco. We really wanted this to be a no problems sale. We paid in cash (check) the day before it was installed. The basic unit seems to work correctly and reliably so far. The inside has been comfortable since it was installed. That’s the good side of the story. The unit upstairs was installed with a programmable thermostat - Which I did not particularly want. That programmable thermostat is awkward to use - And I am a degreed electronic engineer! I eventually replaced it with a simple non-programmable thermostat. When I got the quote on the recent main unit replacement, I insisted on keeping my simple to use Honeywell Electronic heating and cooling thermostat. We are retired and one of us is usually home so there is zero reason to use a programmable thermostat and frankly the Lennox programmable one is a misery to use. When the installers arrived I placed the installation manual for the existing Honeywell thermostat on the thermostat itself - Impossible to miss! The main unit was installed correctly and seems to work well. But the installer had difficulty hooking up the Honeywell thermostat due to wiring problems eventually found under the house in the thermostat wiring. It was a warm day on installation day and the heating settings were only briefly tested. Then the AC settings were tested and the installer was very quickly out the door. A week or so later it got cool and I switched to heating. In heat mode the circulation fan would not run unless the heat was actually heating despite the thermostat being set to fan “ON”. I am an electronic engineer and I suspected there was an error in the hookup of the thermostat. Turns out I was correct - The installer had set the internal thermostat switch to “heat pump” instead of AC with gas heating he had installed. Furthermore he had hooked up one thermostat wire to the wrong terminal. He has to go out of his way to make these mistakes instead of leaving the thermostat wiring and internal switch setting as it had been. I corrected these two errors and then the system ran correctly. Anyone can make a mistake, but it takes something “special” to be so sloppy in testing the installation not to notice it wasn’t acting correctly! Well I thought the only problem I had with Annette Hale Indoor Comfort Air was the sloppy installer. Just this morning the sales person called me to ask if we had paid for the unit from several weeks ago! The same sales person who picked up the check the day before - Which had cleared the bank some time ago. I may not be have been very polite with this person - It seems their accounting people are just as sloppy as their installer. Eventually I was called back and he apologized that they had been paid, they just somehow credited it wrong. I would never again use this installer. They screwed up part of the installation and then may have tried to collect twice for the same work! Sloppy, very sloppy! The Lennox equipment itself except for the miserable programmable Lennox thermostat works well and seems of good quality."

"Very knowledgeable. Timely. Was able to complete the scope of the project on time and was also communicating with me on placement of lights and switches before installing."

"Telephone System - Install or Upgrade - For Business "

"Malcomb provided excellent service. After I showed him what I wanted him to do he provided me a reasonable estimate and started the job. He was very knowledgeable, listened to what we wanted, and delivered exactly what we wanted at a reasonable price. I highly recommend Malcomb. "

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"They did an amazing job at a wonderful price "

"Great job on installing my lightning ⚡️ protection system great price and we could not be more satisfied with the system looks great thank u again Peter!!"

"Timothy is incredibly friendly and easy to get in touch with. Another company had come out to diagnose my AC and claimed they fixed it, but when I got home, it still wasn't working. I reached out to Timothy around 9:00 pm just to ask about getting a diagnosis. He asked me a few questions, assured me he could fix it, and said he could come out that same night. He fixed it quickly, was honest, and answered all my questions. I will be using him for all our HVAC needs in the future and would highly reccomend him to anyone needing HVAC work done!"