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There are 5 highly-rated local appliance repair services.

Recent Appliance Repair Reviews in Eutaw

  • A & J Appliance Repair Service
    1.0
    Repairman came and recommended resealing around the icemaker so it would stop freezing up. Also, recommended replacing the gasket on the door of the upright freezer. He came back a week later (Nov 20th) and resealed the icemaker and said if that didn't fix the problem call him and he would come back. He also replaced the gasket on the upright freezer. Results = the ice maker is still freezing up and the upright freezer is icing up more than it was before he replaced the gasket. I I waited until after Christmas to call them back to let them know that the icemaker is still freezing up and the technician (Vincent) immediately started complaining that I had waited so long to call him and let him know that the icemaker was still freezing up. He said at least five times that he wished I had not waited so long to call him back and I explained that I was waiting until the holidays were over and that the time that had passed proved that the problems were not corrected and I just needed the refrigerator and freezer fixed. He said he would have to charge me for the sealant etc. that he would have to use to fix the problem. I told him OK as long as the problem is taken care of. He told me that he would stop by the next afternoon (Dec 31st) late and take care of it. He did not show up nor did he call to let me know he couldn't come. I called back the Monday after New Years (after that holiday) and he asked me to let him call me back in 10 minutes. I said OK but he did not call me back. I have called the company a number of times and left messages and it is now January 17th, 2021 and I still have not heard from them. I am upset that they charged me to fix these problems and then failed to make things right. They not only have ignored my calls and requests, they lied to me. I am also going to report them to the Better Business Bureau.
    - Elise B.
  • Slim's Service Company
    5.0
    The service technician called in advance, arrived on time, identified the problem and resolved quickly. Highly recommend Slim's!
    - Ashley C.
  • A BETTER SVC CO LLC
    5.0
    My family returned home from a trip late on a Saturday night and discovered that our A/C was not working. I called A Better Service Mid-morning on Sunday. The technicians arrived within an hour and quickly figured out the problem. They replaced the motor on the outside cooling unit and had my house cooling in about half an hour. They were also prepared and equipped to deal with the surprise wasp nest that was behind my cooling unit. Extremely knowledgeable and professional technicians. They had every tool and replacement part needed to solve the problem.
    - Jane O.
  • Slim's Service Company
    5.0
    I called on Tuesday, they called the next day but I was busy -- they called again the same day and came out. They diagnosed the problem and went out to pick up the new water pump -- took maybe 1.5 hours total. Charged $85 for the service call plus $100 for the part -- probably a big markup, but it was worth it to have things working again.
    - Pieter V.
  • Slim's Service Company
    5.0
    They're very good people. They came out in a very timely manner after I called, it was the next day I think. He knew exactly what was wrong. The parts came in very quickly. He was teaching another guy. He was very polite to the trainee. He was a really nice guy.
    - Jean H.
  • Slim's Service Company
    5.0
    We called Slim's because our front-load washer was making a horrendous rattling sound during the spin cycle. I had removed the rear panel to see if I could see what was wrong but nothing appeared to be loose. I called on a Thursday but because of the Memorial Day holiday, the earliest they could come out was Tuesday. I would have preferred a quicker response, but that's not their fault. At about 8:30 a.m. Tuesday, Jim (I think) came out to take a look. In less than 3 minutes, he identified the problem—a loose bolt on the counterbalancing weights that caused it to shake loose during the spin cycle—and in less than 15 minutes he had it fixed and everything back in place. It actually took him as much time to write up the invoice as it did to fix the problem! In all honesty, I could kick myself for not figuring it out myself—it was a simple problem that I could have fixed with tools I already had—so the $85 service charge feels a bit steep. I wouldn't hesitate to call them again if I run into another problem I can't fix, but I'll try harder to fix things myself first.
    - Seth and Michelle B.
  • Appliance Connection
    5.0
    My son came home the week before Thanksgiving to visit. The heating element in my dryer burned out on Tuesday. On Wednesday I contacted Appliance Connection. They confirmed that they had the appropriate part in stock and scheduled me for an appointment on Thursday. At my request and to my relief the technician, Michael Roberts, was able to come that afternoon instead.He replaced the heating element and checked the airflow from the dryer and from the outside vent. Due to the way the dryer vent was routed to the outside, I had little to no airflow. Because he did not have the the appropriate equipment to clean out the outside vent, which was approximately 20 feet from the dryer, he gave me the name and number of a company in Birmingham that specializes in cleaning vents. He also cautioned me that the heating element was under a 90-day warranty and could burn out again without restoring proper airflow. While he was there I made an appointment with the Birmingham company to come on Saturday, but I also asked if the vent could be rerouted. He provided me with the name and number of a local carpenter. I contacted the carpenter and set up an appointment that same day. He came and determined that he could do the job and gave me a cost estimate. He returned the next day and rerouted the outside vent within two feet of my dryer. I am pleased with the service I received from both companies. Appliance Connection is a local, family owned business that I will use in the future since they also sell appliances. I highly recommend them to anyone that prefers that touch of personal service and demonstrates true pride in their work and products. The technician was polite, friendly, and knew the business well. What his company could not do, he was able to recommend with confidence other resources, providing not only names but contact information. The Appliance Connection is located at 1584 Lurleen B. Wallace Blvd. in Northport, AL. Their phone number is 205-758-5900. Their web site is www.appliance-connection.com.
    - Beth H.
  • Slim's Service Company
    5.0
    Mr. Bailey was incredible. I called him in a panic because I had a defective part to my year old refrigerator replaced by a service person sent by the manufacturer/company from whom I bought the refrigerator. The refrigerator was working properly. it was just making a noise, and I had received a notice by the manufacturer that I had a limited time to replace the part. When the manufacturer's service person replaced the part, he did so improperly causing an error code and the freezer to shut off. After 10 calls to 10 different 800 #'s and speaking with the service department that is not located in Alabama, the manufacturer told me that a service person could not be sent out for a month and suggested I unplug the refrigerator and put the food in a cooler for a month. I decided I needed to pay someone else to correct the problem. I called Mr. Bailey who was very sympathetic and told me he would do his best to send someone out that day; however, they were booked and it might be the next day. I replied that I was grateful and that as a new customer, I knew I wasn't that important. He replied, "You are very important to me." His technician, Tommy, called later that day and came to do the repair. Tommy was extremely nice and professional, and he knew what he was doing. Tommy thought he had the problem fixed; however, the refrigerator experienced a different problem during the night. I left Mr. Bailey a voice mail late at night, and Tommy came back out the next day at no charge and fixed the problem. Then, Tommy himself called to apologize for the inconvenience. From my one experience, this is a great company with a focus on customer service...which is so rare. And, I feel their price is reasonable. They will be the first call I make when I need appliance repair. I very much appreciate Slim's Service Company.
    - K B.
  • Appliance Connection
    5.0
    They were excellent to work with and they installed the unit very quickly. The salesperson was very knowledgeable and showed us exactly what we were looking for. I will use this company again in the future.
    - Barry D.
  • Slim's Service Company
    5.0
    I found Slim's on Angie's List and knew right away that I had called the right people. Why? Because he was booked solid. The good news, he kept my name and number and when he was in my neighborhood, he gave me a call and fixed the aforementioned ice-maker.
    - Monique F.
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Appliance Repair Services in Eutaw

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