Hughes & Mullenix Inc
About us
Additional DBA - Hughes & Mullenix. Additional email - [email protected]. Additional contact name - Tom Smith, Joe Holliman.
Business highlights
Services we offer
Heating, air conditioning, duct work, fabrication, metal work & commercial refrigeration.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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After bad luck with another Heating and Cooling company we called them. They said they wouldn't be able to get to use until the next morning and that coming after hours would cost $70 more anyway! So we agreed to wait until the next morning even though we have a 9 month old at home and were having to use space heaters to keep her room warm. They called back after 30 minutes and said the owner was coming right out! They didn't even charge the extra $70. They determined that we had a bad transformer and replaced it, blaming our digital NEST thermostat for the blown fuse. Once they fixed it they went outside and looked at the unit and realized there was a big leak that would cost about $700 to fix so they said that we should think about replacing the whole unit. We said we would consider it over the next few days but we needed something fixed immediately because this was the coldest day on record! They were able to get the emergency electric heat in the attic to work but insisted on giving us one of their thermostats from the truck because they felt that our NEST and old thermostat wouldn't keep the emergency heat on (not sure if I believed that) so they put one of theirs on. It cost us $126! I would have said no if I knew it was going to be that expensive for a simple thermostat, our NEST wasn't much more then that and it is the latest technology!
Anyway overall they did a good job, a bit pricey but they did come straight out and they seemed to be knowledgeable about the problem. I do think they were not as knowledgeable about thermostats as you would expect but the actual unit they diagnosed and fixed immediately.
Licensing
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