Get matched with top sump pump installation pros in Willow, AK

"The whole team at Rock Solid do an amazing job for us when our furnace quit working in the middle of a very cold week this spring. They were very prompt to come out and diagnose the problems we were having and got us a quote for a new furnace quickly and had us scheduled for the replacement in a timely manner. David and Jason came out and installed the new furnace and they did an amazing job! Overall we had a great experience with Rock Solid and will definitely recommend them to our friends and family."

We are a locally owned and operated contractor based in Alaska. We specialize in plumbing work, drain service and excavation. We pride ourselves by always offering the best customer service and project quality for our clients. Call us for an estimate today. 24 emergency services available.

We're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

If you're looking for foundation repair, basement waterproofing, or crawl space encapsulation for your home, Foundation and Crawl Space Repair of Alaska has the solutions you need! We know what it takes to restore your home to ideal condition. \n\nOur experienced professionals prioritize customer service first, and we always take the time to help you find the right products for your specific needs. All of our foundation repair, basement waterproofing, and crawl space waterproofing products are proven to be effective, long lasting solutions that restore value to your home. \n\nIf you're interested in any of our foundation repair, basement waterproofing, or crawl space encapsulation services for your home, call us today at 907-312-0655 or contact us online to get started.

"Technician came out on Monday because boiler had stopped working over the weekend - looked at boiler and noticed heat exchanger was leaking; told us that it was not worth fixing and likely warranty will cover some cost.  He did not seem to be very knowledgable and seemed to have trouble explaining why the boiler stopped working in the first place.   He was in the house for maybe 10-15 minutes total and we were billed for 1 hour labor which is reasonable.  The technician had to send pictures and contact the boiler manufacturer to obtain warranty coverage the next day - this was also charged a full hour of labor which I think is ridiculous!  
We were contacted by an estimator to look at our boiler and provide an estimate for the new boiler.  He was punctual and professional and we had an estimate the next day.  The estimate only had a total price; no itemization to show the cost of the new boiler, labor costs, parts, etc.  Given that it had been nearly a week without hot water and they could get it done the same day we approved the cost.  The installer called me around 4:30 or 5 pm to let me know they were heading to the house.  By the time I was off work at 7 (so less than 3 hours) they were already gone and the boiler was up and running.  They gave us a bill for 8565 with no itemization, so I called and asked for an itemized bill.  They sent an identical bill with no itemization and when I called to ask for a break down of costs they said they "don't do that."  Based on the warranty refund I was able to figure out the boiler cost of $2884 and the install cost of $5681!!  The cost of two hours of work plus materials (most of which were already present) was more than twice the cost of the actual boiler!   
The boiler worked well for hot water but when we turned on the heat a week later, nothing.  Another service call to figure out what was wrong.  This technician was on time but also did not seem to be very knowledgable.  When looking at the boiler he asked me for my manual which I provided.  He ended up calling another person to help him figure out what was going on.  Turns out that the temperature was set far too low by the installers.  An easy fix and since then, the boiler has been working well.  
Overall, the work was done well and done fast.  The price was outrageous in my mind and the fact that they won't provide an itemized invoice helps confirm that there is no basis for the high prices.
Update 10/2/15  - The company noticed the review on Angie's list they contacted me again.  After asking again they did provide an itemized invoice - it contained broad categories for boiler, labor, material & permit.  It was still not as detailed as I was hoping.  I contacted the company by phone for a more thorough breakdown of costs which he provided, and he said that they were actually losing money on the job.  They did offer to cover next years annual maintenance.  Overall they did great work and boiler has been working without incident.  Communication is a little lacking and I think they should have more transparency in their fees.  They should be able to provide a DETAILED invoice upon completion of a job to eliminate confusion about prices.  I understand the explanation given for the price of the job but it still doesn't the fact that I feel it was overpriced."

"I needed an Emergency septic pumped out, it had backed up into the lower tub. They were busy as others that I called that day, but Tony said he would get it pumped ut but it may be later as they were on another job. Later Josh called and said he would be here today even if it was later tonight. Well he showed up, it was dark by then about 8 pm and he got the job done just as he promised. and he wanted to know the system checked out ok before he left. Very professional and a job well done."

"Fixed an issue that another drain company could not."

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

"The workman ship was excellent. Configured the plumbing if repairs were needed in the future it would be minimum impact. Highly recomended to perform any type a job"

We are a family owned and operated business with several years of experience. We specialize in residential interior remodeling, cabinets, tile and much more. Please reach out to us directly at 907-885-7227 for more information.