DISCOUNT MECHANICAL HEATING & PLUMBING SERVICES, LLC

Discount mechanical did an amazing job on my heating system along with various other jobs at different times ,through each repair, great service and professionalism remained. I would recommend these guys 10 out of 10 times .

They provided me with an estimate for repairs and expected time to completion. The staff was very knowledgeable about the work and answered all my questions in a manner to allow full understanding what was being done. They competed their work within the specified timeframe. All in all I was pleased with the experience.

Raven was very professional, she came to do our Maintance in our boiler system, she explain me step by step what she did and her recommendations for us, she went above and beyond, we’re very pleased with her.

I recently had a boiler installed by Discount Mechanical, and my experience was far from satisfactory. From the very beginning, the job was handled unprofessionally, with multiple mistakes requiring me to call and request corrections and clean-up. Despite making three phone calls with no response, I had to visit their business in person to get any action taken. While the mistakes were eventually rectified and the clean-up completed, the installation failed the initial Municipality Inspection. This necessitated a third visit from their team to address the Municipality's concerns, resulting in additional time spent on further corrections and rescheduling the final inspection. Although the installation ultimately passed, the process was far from smooth. Upon returning from vacation, it was discovered that a zone valve was malfunctioning and the future piping for an indirect-fired water heater was missing on the return side. This oversight would have cost me several hundred dollars to fix later. During the fourth visit to replace the relay causing the zone valve issue, Discount Mechanical offered me a new motor for my garage heater. However, the problem turned out to be merely a loose screw, not a faulty motor. The proposed solution to my request for a partial refund on the $12,553.91 job was offering a motor I didn't need and then extending a warranty from a company I didn't trust. Additionally, the $159.95 inspection fee for my old boiler wasn't credited towards the new one. At least Mountain Mechanical credited my water heater disconnect appointment towards the cost of a new water heater. Discount Mechanical claimed they were "unable to offer a refund," but I believe they were simply "unwilling." I was extremely dissatisfied with their poor customer service, substandard work quality, and my declining confidence in their ability to do the job correctly. I prefer Mountain Mechanical, who identified the non-functioning zone valve, missing piping on the return line, and fixed the garage heater issue with a simple screw adjustment at no charge. They are a company with integrity that I trust to complete the job properly the first time. As someone knowledgeable about boilers, I hoped my status as a single female wouldn't affect the quality and integrity of the work. Unfortunately, I had to scrutinize the job closely, as it wasn't done correctly even after multiple attempts. From the lack of customer service, poor-quality work, misleading repair suggestions, and unwillingness to provide a partial refund for the issues encountered, I can only hope no one else experiences what I have been through using Discount Mechanical for home boiler replacement.

As always the technicians with Discount Mechanical did an amazing job. Abu and Ace were here timely, were very polite they communicated well and most important of all got the job done and done right. I very much appreciated their professionalism.

Had Abu as my Plumber, the man was kind and professional, he fixed our pipe leak at ease, their has been no issues afterwards, his pace was smooth, knowing what to do each second, I appreciated having him as my Plumber and would like to have him again if any other issues were to arise or if I needed any new installments. Thank you Abu!

Prompt, Professional and Friendly services performed by Abu and Trey and the Phone/Scheduling Staff. Very Satisfied and will use Discount Mechanical Heating and Plumbing again. Thank you

Fast, efficient and very personable. I would highly recommend to my friends.

Kurt was very helpful and knowledgeable

great service

Overall, the experience was OK. I am pleased with the end results. There were just a few mis-communications between some of the office workers and ourselves.

He is 10 plus. He is the best. He is so meticulous in his work. He is just great, wonderful person. I have received many compliments about his work.