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Renewal by Andersen of Alaska
Acoustic Ceiling Tiles - Install, Carpentry Framing - Install, Carpentry Framing - Repair,
About us
Renewal by Andersen is the replacement window division of Andersen Corporation, a company that’s been innovating windows for more than 116 years. As part of the family of companies that make up Andersen Corporation a name synonymous with quality, you can be sure we'll be here when you need us.
Business highlights
18 years of experience
Services we offer
Replacement windows. Window installation. Double hung windows. French, bay, bow, casement & awning windows., patio & sliding glass doors. Specialty
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9121 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 96% | ||
| 2% | ||
| 2% | ||
| 0% | ||
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Showing 1-25 of 121 reviews
Caroline R.
Jan 2023
We’ve worked with Noah Hale and Steve Tuttle and have been very pleased with their customer service skill and knowledge of their field. It’s still more encouraging to see two representatives from a company that capitalizes on flair and innovation work so fluidly with the technology they use to build the job.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed]! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!"
Dale R.
Jan 2022
Every step was very professional. Robert made sure the measurements, expectations, and communication were perfect.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thank you for taking the time to leave a review. We strive to provide a distinctive experience from start to finish on every job and we're happy to hear you were delighted with your experience. We will be sure to share your comments with the team as well as they love hearing they made a difference for a homeowner!"
Pauletta S.
Aug 2021
FINAL UPDATE (see two prior review installments): Renewal by Andersen Alaska promptly followed up on the issues mentioned above concerning the siding that had been damaged during their installation of our windows. A crew came out two days ago, replacing the siding, re-applying the caulking around the windows (the original caulking job was rough), and carefully matching the paint on the new siding to the existing color of the house. The job was a 100 percent improvement. My final thought is that our experience was likely an aberration. I believe a young, inexperienced crew was assigned the initial job. I know that in-company meetings and discussions have since been held as a result of our experience to ensure better quality work and customer service. In the end, Andersen of Alaska followed up and the work inside and out is much improved.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thank you for leaving a final update on your situation. We are glad you're delighted with the final product and that the team was able to make the necessary corrections to ensure your satisfaction! We want to apologize again for any inconvenience the first install might have caused you and we thank you for allowing us to make it right. Thank you for choosing Renewal by Andersen and we hope you enjoy your great new view for many years to come!"
Ernest H.
May 2021
We're in the process of replacing all the windows (9) on the main floor. Our first appointment was with Tyler Reese. He listened carefully to our needs, wants, and concerns He then gave us options, made relevant suggestions and made sure we understood our choices. It took a fair amount of time to complete the initial meeting but it was time well spent. Additionally, Tyler is both professional and personable, which made the time enjoyable, as well. Steve Tuttle, the Installation Manager, stopped by this morning to measure all the windows and verify the window choices we made, earlier. Steve arrived exactly on time and well prepared to do a thorough job of measuring for installation. During the window choice verification process, he noticed an issue, we changed a couple of our initial choices, and he updated the work order and agreement. Steve is professional in both attitude and action. This seems to be a trait exemplified by all the employees of Renewal by Andersen of Alaska. Our experience to this point in the process has been fantastic. I highly recommend considering Renewal by Anderson of Alaska if you're considering window replacement. I will update this review once the window installation process is complete.
Response from Renewal by Andersen of Alaska
"Thank you, [Member Name Removed], for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted."
Daryl C.
Mar 2021
1. Our Design Consultant Amanda was extremely knowledgeable about window and door construction and design. Her advice was tasteful, helpful and invaluable. She did not use pressure on my wife and I in order to make a sale. She was pleasant and she was focused on what my wife and I needed and wanted. 2. Our Project Technician Derek was friendly, professional and focused. He was exacting in his measurements and answered all my questions thoroughly. 3. Our installers Bob, Charles, Aaron, Austin and Manny were very polite and professional and despite sub-zero temperatures (this is Alaska) exhibited real craftsmanship in their work. The result is beautiful windows, a sliding door and a Bay window that my wife, myself and especially our two cats have been enjoying to no end. Upon entry into my home the Renewal by Andersen Alaska team rolled out drop cloths from the front door to each work location. Ceiling to floor plastic barriers were erected at every window and door site where work was to be done. At the end of the work day my floors were thoroughly vacuumed and wiped clean. 4. Besides the beauty of our aforementioned windows, sliding door and bay window, there is an immediate and profound difference in how much warmer our house is. We are completely happy with the entire process and would recommend Renewal by Andersen Alaska without any reservations 5. Every Renewal by Andersen Alaska team wore masks unapologetically and were respectful of my physical safety in this current pandemic. Thank you. My wife and I would like to thank the entire Renewal by Andersen Alaska team for their professionalism and beautiful craftsmanship.
Kristine N.
Nov 2020
From the moment of setting up an appointment to having the work done, all was accomplished in a professional, knowledgeable and friendly way. I had four windows (big) and outside door done the first round starting with Jesse and Bobby, and two windows the second round, Brian, Jacob and Tyrone. Everyone from start to finish, including the ones in office setting up the appointments and job times, were excellent. They answered any questions I had and made sure everything met with my approval. And they do an excellent job of clean-up! I will definitely recommend this company and have more windows for them to work on in the future. I must add that this is a '60s log house and they made sure that the outside integrity of the home was not compromised by putting in the windows; they worked within the existing frames on the outside (other than the two egress windows I had to have, but they are on the backside of the house).
Response from Renewal by Andersen of Alaska
"[Member Name Removed], every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service, the people, and the product!"
Monique S.
Sep 2020
Jacob T and Tyrone D were our installers. They replaced my "working from home now" office windows and our kitchen window, and we couldn't be happier with the quality of work. Jacob and Tyrone were professional, respectful and clean-cleaning as they progressed including wiping surfaces with disinfectant wipes. They communicated regularly about the progress of the project. And they completed the project on time! We appreciate that everyone who came into our home was respectful of our health and our pets. This is our second experience with RBA, and I would highly recommend them to anyone. We will definitely use them in the future as we upgrade the rest of our windows.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed]! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!"
Mary H.
Aug 2020
I highly recommend Renewal by Andersen of Alaska. I had an excellent installation team including Jacob, Nick & Dan who replaced five windows in my house. Very professional. Great attention to detail. Windows look better than originals. I appreciate that they took the time to make sure everything was perfect. Though cost was higher than other contractors, I think it was well worth it and will definitely use again.
Response from Renewal by Andersen of Alaska
"Thanks, [Member Name Removed], for taking the time to write a review--and thank you for the positive words! We incorporate all of our feedback into our training and processes so we can provide that signature level of service Renewal by Andersen is known for. Windows are a big investment, and we believe important home improvement projects have to be of high quality, at ALL stages of the process. We strive to give our customers peace of mind knowing that they will get a product that lasts and a company that stands behind it. Thanks again for your review!"
Taran B.
Aug 2020
What an amazing job! Our home looks transformed. The quality of work is absolutely stunning. The finance options, window selection, quality, workmanship, was more than expected. The work of Jacob T. and Nick B was done with complete care and respect for our home. They left our home cleaner than when they arrived. We couldn't be happier with the quality of work, the professionalism of the entire team, and the amazing windows! Thank you! We will be back for future needs!
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed]! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!"
Jennifer L.
Aug 2020
I just had my kitchen window replaced by installers Jacob T., Cody C., and Cornelius D. I couldn't be happier. They were very professional and competent, very pleasant, and wore their masks. Jacob wanted to make sure I was comfortable with them being in my home. He went above and beyond what was necessary with the job. I would recommend them without hesitation.
Response from Renewal by Andersen of Alaska
"Thank you, [Member Name Removed], for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted."
Cheryl C.
Aug 2020
I don't know where to start... so let's start with a vision. For years I imagined how my home would look and feel with new windows. It really needed them. I knew I wanted black frames, and I wanted quality so they would stand up to Alaska winters. I got a flyer from Renewal by Andersen in May and instead of tossing it, I made the phone call. Everything from start to finish was a great experience. Everyone one of my requests was considered and I got exactly what I wanted, including beautiful trim. Installers Jacob H and James M are amazing finish carpenters. These windows are beautiful. Everyone at Renewal by Andersen did a great job. Professional to be sure. If you are considering new windows, I recommend 100%. You will not regret.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed]! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!"
Jeanne V.
Jul 2020
The Renewal by Andersen crew of Alaska (Josh T., Jordan C. and Jacab T.) were very professional and knew what they were doing. Their quality of work was top notch. They were very thoughtful about keeping their working areas covered and clean in our home. We would have that same crew back to do additional work anytime. Great experience!! Thank you, Josh T. Jordan C. & Jacab T.
Response from Renewal by Andersen of Alaska
"Thank you for taking the time to write us a review! We strive to meet--and exceed--our customers' expectations on every job, large or small, and we're glad that you are delighted with your entire experience!"
Dennis R.
Jul 2020
I have been quite impressed with our installers Mike H. & Nick, 10-12+ hour days to meet the timeline, and more importantly top quality work, frequently checking with us to make sure everything meets highest expectations. We’ve had previous window installations for comparison. Dennis
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thanks for the wonderful feedback. We'll be sure to share it with the entire team!"
Peter H.
Jun 2020
Renewal by Anderson replaced two large windows in my house two days before Xmas in 2019. The two employees, Robert and Griffin, showed up on time and installed the windows and molding quickly without any unnecessary loss of heat. The job was finished within a day and all the refuse was removed from the site. This is the second project done by Renewal for us and meets its usual high standards.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thanks for taking time to leave a review. Always great to hear from happy customers down the road. And, of course, we are glad you chose Renewal by Andersen again when it was time to finish your project :-) Thank you again for trusting us with your home, and enjoy your new view!"
Michael M.
Apr 2020
Sure was impressed with lead guy Robert, and his mates Jacob T and Griffin. The only thing these guys missed was bringing in the Champagne after the job was completed. Andersen windows are the Mercedes Benz of this sector. Don't go cheap on AK windows - step up to the best.
Response from Renewal by Andersen of Alaska
"Thank you, [Member Name Removed], for your wonderful feedback! We strive to provide our customers the highest quality product and experience, and we're glad to hear you're delighted. We will be sure to share your kind words with our entire team. Thank you, again, for trusting us with your home - we hope you enjoy your new view!"
Glen S.
Apr 2020
Everything went great. Jake H and James M were extremely professional and great at their jobs. The windows look wonderful and we are very happy. Renewal by Anderson of Alaska comes highly recommended.
Response from Renewal by Andersen of Alaska
"Thank you for taking the time to write us a review! We strive to meet--and exceed--our customers' expectations on every job, large or small, and we're glad that you had an excellent experience."
Jessica L.
Apr 2020
Just got our windows and door installed! What a whirlwind experience. The attention to detail and professionalism of Roland and Austin went above and beyond. Given current circumstance, my son was home with me and naturally curious about the process. Roland and Austin were generous, engaging with him and not making him feel in the way. And now we have beautiful new pieces that will last for years to come. Very happy with the decision to move forward with Renewal by Andersen of Alaska.
Response from Renewal by Andersen of Alaska
"Thanks for taking a moment to leave a review, [Member Name Removed]! We take pride in providing the very best customer experience at all stages of the process, from sales, to tech, to installation. We're happy you and your son are delighted with your experience, and will share your kind words with the entire team! Thanks!!"
Gregg W.
Mar 2020
Once we got the right salesperson things went just as promised. Crew and materials showed up on time, installation was done in a very efficient manner. Robert and his crew were great!!!
Response from Renewal by Andersen of Alaska
"[Member Name Removed], we're happy that you are happy!"
Jill K.
Mar 2020
Big shout out to JOSH T and TRACY D for the epic work today on our HUGE window ~its already gone from a freezing dinner atmosphere to a stay after dinner and watch the sunset without being wrapped in a blanket atmosphere. THANKS GUYS !!!
Response from Renewal by Andersen of Alaska
"[Member Name Removed], every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!"
Denise P.
Feb 2020
RBA has an excellent, attractive, well-made product, and we are thrilled with how our windows and both internal and external trim turned out. However, the main reason we would recommend RBA is that the people all go above and beyond to give the customer the best possible experience. Whether it was the sales individual finding ways to shave costs for us, or the guy measuring out the windows making recommendations on trim, or the installation crews finding and fixing things that had nothing to do with the windows - we always felt 110% completely taken care of. The people who worked with us were unfailingly helpful, kind, professional, and friendly, and made us believe we were the most important job of the year. We are so thankful to everyone involved in our project, but we'd particularly like to thank the installation crew, who spent five days at our house putting in windows in the freezing cold. Bob R., Nick, Jake F., and Cory were invariably cheerful, friendly, and incredibly helpful. They took our dream and made it a beautiful reality!
Response from Renewal by Andersen of Alaska
"Thanks for the review, [Member Name Removed]! It's our goal to make your window-replacement project the most streamlined home improvement experience you've ever had, and I am happy to see you are delighted with the results! Enjoy your new view, and thank you for choosing Renewal by Andersen!! We appreciate the chance to work with you!"
Cat L.
Feb 2020
Excellently! We were very satisfied with the whole process. Our sales rep, Andrew, made it very clear what to expect when and the installation crew, Wayne and Josh did a great job.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thanks for the feedback! We will be sure to share it with Andrew, Wayne, and Josh. They'll love hearing how delighted you are with their craftsmanship. Thanks again!"
Debbie M.
Jan 2020
The contractors who did the work were excellent! They were very professional, courteous, and paid attention to detail. They displayed great craftsmanship, I would hire them again.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed], thank you for the kind words! Our installers take great pride in their work and will love hearing how delighted you are with the product and their installation. Thanks again!"
Corine B.
Jan 2020
I got my new windows in January 2020, the installation crew, Mike D and Jake H, were great. They were knowledgeable, competent, were really good in communicating with me (I had a lot of questions), very respectful and did great with my large and loud dogs. I have aquariums next to one window and they took that into consideration with trying to keep the hold closed as much as possible when switching windows and covering the tanks. I would absolutely recommend them. My windows look great, and hold the heat so much better than my old windows. The sales guy was a little off on his info, like the screens have a 10 year warrenty, whereas its really only 90 days, but the product and installation team made up for that.
Response from Renewal by Andersen of Alaska
"Thank you, [Member Name Removed], for your wonderful feedback (and a picture of your gorgeous new glider window!) Our installers take great pride in providing our homeowners the highest quality product and experience, and will love to hear how delighted you are with their work and your new windows. Thanks again!"
Lindsey W.
Jan 2020
We had two windows and our sliding glass door replaced, and are extremely pleased! Roland and Austin did a superb job. They were polite, friendly, professional, thorough, and very attentive to our needs. Our new windows and door look beautiful. Our sales rep, Amanda, was also a joy to work with. She was very informative and responsive to any inquiries we had and was great with follow ups after the initial demonstration. We will definitely be recommending Renewal by Andersen to our friends and family. Thank you so much, guys!
Response from Renewal by Andersen of Alaska
"Hi, [Member Name Removed]...We strive to provide homeowners with the best all-around experience, and I'm so happy you're delighted with the product and the installation! Thank you for taking time to write a review!"
Ricky L.
Jan 2020
These windows are awesome! Joryn was our sales guy and wasn’t pushy or rude. He clearly explained the pros of going with Anderson’s windows and left the decision to us. As a result we bought 10 windows. The installation team was amazing! Roland, Austin and Donovan where quick, professional and left the house looking better than When they started. 10 stars fellas... 10.
Response from Renewal by Andersen of Alaska
"Hi [Member Name Removed]! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!"
Licensing
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FAQ
Renewal by Andersen of Alaska is currently rated 4.9 overall out of 5.
Renewal by Andersen of Alaska accepts the following forms of payment: CreditCard
Yes, Renewal by Andersen of Alaska offers free project estimates.
No, Renewal by Andersen of Alaska does not offer eco-friendly accreditations.
No, Renewal by Andersen of Alaska does not offer a senior discount.
No, Renewal by Andersen of Alaska does not offer emergency services.
No, Renewal by Andersen of Alaska does not offer warranties.