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Recent Glass Block Reviews in San Jose

  • American Kitchen And Bath Inc
    Overall AKB was very through and very attentive to quality, appearance and style; from fine detail to structional work. The craftmanship was excellent. They were very responsive to our wishes and even our change in wishes. The price was reasonable and I would recommend AKB without reservation.
    sally j.
  • Bath Doctor - Cleveland Glass Block - Innovate Building Solutions
    SCOTT K.
  • Cools Custom Remodeling Inc
    Contacted Jay by email on June 14 and he called me within two hours. He came out June 15 showing up right on time. We told him the leak in the shower had gotten worse (we had a plumber go under the house). A number of ideas were placed on the table, but we really did not mind the layout of the bath. We did want more light so started the idea of a glass wall between the shower and tub. We had always loved glass blocks so asked about using them instead of regular glass. We knew then the plumbing would have to be moved to another wall in the shower. The tub was old but in beautiful condition as was the sink. The toilet was new having been installed about a year earlier. We wanted more light so went for a larger window. Jay said he would email us a proposal in four days, it came in three days. We read it over noted some questions which he answered in a phone call. We decided to move ahead with Cool?s for a number of reasons *Jay was on time *got the proposal to us right away *was willing to work within our budget * We could not start the project until late July do to family issues. Jay suggested we get everything ordered mentioning the window would take quite some time. Picking out tile was not something we were looking forward to but Jay met us at the store. We had picked out the color for the walls so picking out the tile was not really difficult at all. He steered us to the correct price range warning us we could pick what we wanted but it would run over our budget. Then we pick out the vanity top, we were not sure about the color but decided to trust his judgment and we are happy we did. Later that same day we ordered all the plumbing fixtures?done. A few days later we placed the order for the window. Jay called and warned us the window we picked was beautiful but over budget for the window, we decided to go with the more expensive window. We liked that he always told us when we were going over the agreed price. On July 23, the agreed date for the project to start the workers showed up. We had been given four weeks we figured five, it took six. The workers were there every day cleaned up each evening, were polite, and very professional.The part that surprised me was how much work the tile took, but its beautiful. The shower was usable at the end of week four , the door was special order which took extra time
    Pam L.
  • Bay Home and Window
    We just bought our first home and replaced an outdated built-in entertainment center that came with the home. My wife and I couldn't be happier with our experience. My main concern was creating a nice space for a modern TV. The old entertainment center was limited to a boxy 37and quot; with a ton of wasted space for over-sized compartments. The new design from Bay Home and Window made excellent use of all the space and allowed me to upgrade to 51and quot; while still keeping plenty of room for drawers and an elegant arched glass cabinet. However, the main reason I am writing a review was the great experience with the installation team. Josh and Don were skilled, friendly and just about as good as it gets. My wife and I suggested numerous changes during the course of the day and Josh and Don were able to make it all happen.Their attention to detail during the install and their skill and experience really stood out to me. None of the ideas we had were shot down or ignored. They thought it through and let us know if they couldn't do exactly what we wanted but would always suggest an alternative. It was a very positive experience and it felt like we were all part of the same team. To give an example, I had some concerns about air-flow in the cabinets for the A/V equipment. Josh came up with an idea to trim the corners from the shelves and drill multiple grommet holes. This would improve air flow as well as give me plenty of options when running cables. His solution was so great it should be standard procedure! I truly appreciated the modifications after they left and I was connecting all of the equipment. At the end of the day when they were wrapping up some last minute ideas came to me. I brought them up and felt bad because I could see they were ready to call it a day. To their credit they didn't make me feel guilty at all. They said it would be quick and no problem at all. They unpacked their equipment and went right to it. To give another example of how great Josh and Don were, they noticed my daughter (21 months) was startled whenever the compressor kicked in for the nail gun. They started to give me warnings so I could prepare her for the noise. By the end of the day she was fine with it and learned to say they were and quot;workingand quot; when the noise kicked in. Excellent customer service and an excellent product have resulted in an extremely happy customer
    Antonio X.
  • Shaker Construction, Inc.
    Phil Schwob at Straightedge has worked on multiple projects at my home. Everything has been great, with no surprises other than they turned out better than i expected. He has remodeled my two bathrooms, and both turned out wonderful, the master bath is now a beautiful oasis. He is creative, friendly, timely ... Other jobs he did here, tiling my floors, rebuilding the fireplace front, painting, I highly recommend his work. The last job was my master bathroom, where we designed with ceramic & glass tile, glass blocks to the bedroom to bring in more light, heated floor, even a TV. Everything turned out perfect
    Jane F.
    Our experience with Pete started with a call to get an estimate. He was prompt in arriving and getting the required information. We were impressed with what seemed to be a professional and efficient tiler. Unfortunately this was not quite the case. Quality: The quality of Pete's tiling work is top notch - he installed a glass tile backsplash in our kitchen and it is quite beautiful. He gets an "A" for the quality of the tile work but a "C" overall because he did not clean up the work area (leaving smatterings of grout on the walls, the floor and on a few kitchen fixtures) and left boxes full of trash sitting in our kitchen. In fact, he asked my dad, who graciously agreed to come over while Pete was working, to take the trash downstairs. Responsiveness: Pete quickly provided us an estimate for the work as well as answering many of our questions. His tone in the e-mail responses was curt, bordering on rude but over e-mail, you never know. Well, we found out. Punctuality: Pete originally quoted us 2.5 days to complete the backsplash. It took 4 days total, including one day in the middle where he went to "go work on another job". This was an inconvenience for us since we would have needed to arrange/juggle our schedules to be at home on a day when the work was to be completed. Worse yet, he simply informed us of this, and did not ask if this would be an issue or not. Professionalism: Absolute fail. In addition to the above, Pete tried to charge us for "elevator" time because he had to go up and downstairs (in our 4 story building) during the job. On the days that he arrived late (with no notice) he complained about parking (tho' he claims to have worked in the area before). Finally, lets just say a little "diversity training" would go a long way for Mr. Pete - he made some fairly insulting remarks to my parents while in our house. Bottom Line At the end of the day, the quality of the tiling is good (so far) but the extra cleanup work that I had do, the delay in getting the work done and the attempt to add bogus charges at the end of the job would lead me to say to give the Tile Doctor a pass. Find someone that will be more professional, honest and clean
    Jia Jia M.
  • Wadsworth Glass Inc
    As above. The people at the front counter are very nice, but that is overwhelmed by the man in the shop.
    Raymond W.
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Featured Rating:

Glass block installers in San Jose are rated 4.43 out of 5 based on 679 reviews of the 4 featured San Jose pros

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