Bath Doctor - Cleveland Glass Block - Innovate Building Solutions

Requested free estimate on their website on Nov 18. Received email response on Nov 19 stating that one of their representatives will contact me as soon as possible to review my needs and provide me with a free quote. Twelve business days later and no further contact.

The man that came out and gave me an estimate was very helpful and professional. The workers were excellent. Completed the job in 2 days. They arrived when they said they would. They spread covers to protect the floors while they worked. Will hire again to install glass block windows in my garage next summer.

The gentleman that did the work was absolutely outstanding. His name was Stas. His work is impeccable, he left everything clean, he was polite and respectful, if this is the type of employees that this company uses I highly recommend them. I own several rentals and once I find a good contractor I don’t let them go, I will be using this company for many years to come.

Installer was super professional. He spent much longer on the project than I anticipated. It's been six months and the results are as good as expected.

From the time I called for an estimate until the job was finished, they were very punctual and professional. I would certainly use them again and would encourage others to do so.

Great, looks very nice.

Sales rep was knowledgeable and provided quote for bedroom window and basement block window with vent. Proceeded with purchasing the basement block window. Tech arrived promptly. Happy with window.

It was great -- the installers were professional, did their work in a timely manner, cleaned up after themselves. I'm very happy with the results.

It was great.

Great, new basement window looks good.

I called and a gentleman came out to provide me an estimate. I thought it was reasonable and scheduled an installation date. George came out on the day selected and immediately went to work removing the old windows and installing the glass block windows. He was professional and polite and within a few hours the work was completed. And what a difference they make! Before my two humidifiers worked constantly. I didn't realize how much moisture crept in with the old windows. Now they come on only occasionally and my basement is much dryer. Plus I have the added security of thick glass blocks making it more difficult to enter my basement. Well worth the money spent.

Very well. Workers were knowledgeable, cleaned up after job and covered all carpeted areas.

items were installed within 1 week of quote. Nice job.

They explained the difference between clear glass and glass block windows.

Everything went great!

great! fixed my other screen while here

Perfect job.

I was very pleased with the service. I'd give them all "A's" across the board.

I have two windows need to be fixed. I wrote a message to ask if Cleveland Glass Block & Windows can do it. They do not do repairs of window but Terry from Cleveland Glass Block & Windows - Bath Doctor gave me a lot of information about what I should do, who I should contact. Thank you！

..

It went very well.

It was an excellent experience. They were great. They had a really great staff, they were very courteous. They did a good job cleaning up. If we had any issues we were welcome to call back. We did some remodeling and they said if we broke away some of the stuff around the windows just to give them a call back. Their price was very affordable for the quality of the product they had and the quality of work in the time frame and the overall service. You put that together, it's completely worth it. I would absolutely use them again.

Excellent services. I like everything from making the appointment with the scheduler. She was very efficient both times at my mom's property, and at mine. Scheduled a time that was convenient at time to provide an estimate. What I really like about their company, which very few companies provide. They send you a picture of the sales person that is coming to your home, so you know who to expect at your door. They are consistent with their business practice. The sales people have changed, but my mom had her glass block windows installed several years ago, and it was one of their business practices. That is a plus for me, to actually know who is going to be at your door. Then their pricing I found in a reasonable, even with for example for my mom, I don't have as many basement windows as my mom. They run a special you get four windows, and two vents free. Something like that. Unfortunately I don't have as many windows, and I couldn't take an advantage of the deal, because my windows required vents. Its because of city ordinance. They make the process convenient in terms that I didn't have to go to my city to get any type of permits. They pull all of the permits for you. There is a different person who comes to install the windows, and my mom has been there on both occasions with her house, and as well as mine. The clean up. The gentlemen who comes in to install the windows is extremely efficient. Sometimes you never know when people come to do work in your home, and what mess you have to clean up after they leave. I will tell you each time in two different location, I have not had to clean up anything. Not anything. Obviously, not only that I plan on having another window, an garage window glass blocked. The salesman asked if I had any questions. I said I'm thinking of glass blocking my garage window, and do you have time to give me an estimate. He said sure, I have time. It was not a rush. He took the time to care about the customer, not only them. He even gave me an discount for being an repeat customer. So overall good service. 

There work was excellent.

Very well. The four windows were replaced in a few hours, and the installer did a nice job. I used the $75 off coupon, so the complete job cost $525, which I think is very reasonable.