Get matched with top glass block pros in Aptos, CA

"We have casement windows requiring lots of TLC. The windows are beautiful but the cranks, locks and latches frequently need servicing due to misuse and the ocean air and moisture. ABA Windows has rescued our windows many times with short notice. They are safety first, conscientious and really great with repair. Never any pressure to replace the windows. ABA values a quality product and is willing to go out of their way to find an elusive part and get the job completed properly. They also replace glass! Affordable, precise and efficient. As an added plus they are local!"

"I own a relatively large Eichler home. When it comes time to replace my 30+ windows and 5 sliding doors, I did my research and received more than a few quotes.

Terry was the only company that came more than 1 time, as a matter of fact, 6 times, to come, explain the materials and options, re-visit to confirm what needs to be done, etc. Five Star Windows was the only company that showed me different double pane glass with Low E, Low E2, and Low E3 coatings and demonstrated how effective each is against heat. Terry also explained the price difference and recommend the one that would be ideal for an Eichler.

I was also replacing my skylights, all twelve 2 feet by 6 feet panels. All the other companies came, did the measurements, and offer exact double pane replacements. Terri took the time, did the measurements, explain to me what type of glass will give me the the optimal heat reduction. He also explained the current codes and what is required and safest for my family. What impressed me the most was he went up the roof, came down, and went back up again and was able to identify who made the Skylight frame. Granted my house was built in the 60's, but he identified the maker of the frame and contacted the maker to inquire if a new frame is more suited for my new triple pane skylights. This passion, knowledge, and expertise is welcome and not seen from other vendors I received quotes from.

On top of all the window work, I also decided to replaced my front door to a new pre-hung door with better weather proofing and seals.

I decided to go with Five Star even though they were one of the more expensive quotes, but I also believe in "you get what you pay for", and I am glad I did.

When all the windows came, Terry and his team Glenn and Jeff inspected every piece of glass. One of the glass was of wrong measurements, and it was sent back immediately for a new one. Then there were these twelve triple pane skylight glass panels. Upon inspection, Terry did not like how the seals were done and sent all twelve panels back. I would not have known otherwise, but Five Star took the initiative and took care of me. They could have ignore the issue and avoid the hassle, and I am glad they did not.

The install was done timely and as promised. Throughout the 3 week installation process, the crew Glenn and Jeff came on time daily and cleaned up every day when they are done.

The new front door handle and lock set took 6 weeks to come, and it came in the wrong color because of my own fault. Heather from the office worked with me and re-ordered. This time around, one of the lock sets did not work, so Heather ordered another set for me. The third time around, the incorrect set was picked and shipped by the shipper, and then the forth time, the lock handle was not the correct side, and the fifth time's the charm. Throughout this process, Heather had been more than accommodating and patient with me. I was frustrated myself, but she was professional and followed though every time.

On a final note, 2 months after the install, I notice a 6 inch scratch on one of the sliding doors. I called Five Star, and they had the manufacturer come and replaced the door panel, no questions, no hassles.

I am very glad I chose Five Star, I would recommend them to any of the my friends and family. I would say it again, you get what you pay for. Five Star and the entire team certainly showed me a quality and hassle free experience."

"Replaced glass in 4 kitchen windows. Very fast and efficient and easy to work with. Very happy with the results."

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We just used them and it turned out pretty well. There was one mistake but they are correcting it so it turned out really well.

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"It went well and smooth. Really good tile installation, outstanding quality, always on time and really professional."

"We are so happy with his work!  The shower is wonderful, tiles look great, and he even put in detail in the shower!  We also chose a hexagon 1 inch tile for the floor and he did a great job lining them up and grouting them evenly.  He was professional, cleaned up every day, listened to what we wanted as well as offering suggestions, and got the job done on-time and on-budget.  We will definitely call Dragan for our next project!
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"I needed several things done: 1) Repair a broken anchor that secured shower glass to a half wall. 2) Replace the silicone caulking around the shower glass 3) Adjust shower door so it no longer grazes the half wall upon closure 4) Replace the door sweep They were very responsive in the initial visit to look at the problem and suggested just recaulking to secure the glass. I rejected that idea, as I didn't think it would hold for very long. They made an appointment to return a few days later. They arrived at 10:10 am, made all the repairs and left by 11:40 am. I thought the $800 price was a little steep and there were a few very minor issues, but overall the quality of the work was decent. The minor issues were as follows: 1) There was a lot of old silicone caulk scattered around the room after they left. I'd have liked them to vacuum the room. 2) There were a few places where the silicone was got on the marble and on the metal framing."

"HAD A FLOOD THAT MESSED UP MY HOUSE PRETTY BAD. WAS OUT OF MY HOUSE FOR ABOUT 2 MONTHS. I CALLED THEM EARLY ON A SUNDAY AND THEY CAME OUT THE NEXT DAY AND GAVE ME AND ESTIMATE AND STARTING DOING THE WORK ON TUESDAY. DID A GREAT JOB."

"Having done numerous home projects over the past 20 years with and without contractors, I knew a complete bathroom remodel would take a lot of coordination between subs, so my wife and I decided to hire a contractor for this project.  We hired an architect several years prior to draw up plans for our remodel and we had done plenty of research on which items we would purchase. We weren’t doing anything extraordinary, just replace tub, vanity, tiles, repaint and remove shower to make room for a stacked washer & ventless dryer.  I had been on my building’s board of directors for the past 6 years, so I knew exactly what needed to be done to ensure condo and code compliance. Unfortunately, it didn’t go as smoothly as it could have.
In case you don’t want to read all the details:In summary, Rani, the owner, is a nice guy who communicates well.  Unfortunately, the people he subcontracts work to aren’t necessarily highly skilled. For our remodel, the electrician did very good work, the plumber did average work, the tile person did good work on the floor, but horrible work on the wall, and the supervisor was below average. The main overall problem was the workers’ lack of detail. While I would not use Inception again, I think they’d do an acceptable job for most people on simple projects or for “fix & flip” people who plan on selling their home right away.
The details:From the very beginning, instructions were missed. We requested several times to create a plastic barrier to block off the living room to limit the amount of dust that would go on my desk/computer area, TV, couch, etc. They said no problem, but it never happened. Also, our HOA requires that no supplies be left in the hallway after 6pm during the week or over the weekend, but 2x4s, metal pieces and runners were left out there multiple times.
The main problems started after demolition. The tile guy did a very good job on the floor with the Italian tiles, but did a horrible job with the white subway wall tiles. One evening, I came home to find that he used the wrong color grout – I had specified the exact color to be used and wrote it down in several places, but he ended up using a much darker color because it was in stock at Home Depot. So, I was happy when he redid it with the correct color, but then horrified when I realized that he grouted all the corners – expansion joints should be caulked, otherwise the grout will crack right away. And that’s exactly what happened after 1 day!  The tile guy came back to fix, but instead of cutting out the grout and applying caulk, he just caulked over the grout…with the wrong color!  At this point, I was done with the guy and just did it myself, spending 2 nights after work using a grout saw to cut out the grout and applying the correct color caulk.
After all the wall tile work was done, the supervisor hung the shower curtain rod and in the process stripped several screws and cracked a tile where the rod was mounted. Then the worst part appeared after a couple days – he obviously put too much pressure on the tile with his hand to cause it to crack, but that pressure was also on the metal corner bead, which caused movement that cracked 12 bullnose tiles.  This ended up being another multi-night project for me, since I no longer trusted the tile guy nor the supervisor to fix things correctly. 
Mounting a 40x30 medicine cabinet should be pretty easy, right? Well, first they chipped the mirror in several places. So, we had to order a replacement unit from Kohler. Then, the guys mounted the medicine cabinet upside down. After being notified, they said they’d fix it the next day. Well, after coming home from work, I found that instead of correctly installing it, they just rotated an interior product sticker to make it look like it was right side up. This dishonestly was truly disappointing. Yet again, this was something that I needed to spend time fixing. And upon removing the cabinet, I realized that none of the 5 screws they used to attach the top of the cabinet to the wall went into a stud. Really? It took me a few minutes to find the studs, but at least I know it’s secure.
From the very beginning, one of my requirements because of HOA rules was to have a drip pan installed under the washer. This was never done, so I had to order one and then hook up the washer and dryer myself. But during the installation, I realized that the water drain pipe was mounted too high – while the washer & dryer had been sitting around the entire duration of the remodel project and the installation manuals were provided to the supervisor, the workers just mounted the water lines like they’d do for a full size washer. Our Bosch units are compact and have certain requirements, so I had to come up with a workaround. 
The project seemed to be finished until I tried taking a shower.  First, the tub diverter handle was so loose, it felt like it was going to break off. Then, the shower spout was loose.  The Speakman tub diverter handle was an easy fix – I just removed the handle and tightened a few bolts. But I wasn’t happy when I removed the shower spout collar – the shower spout elbow wasn’t anchored to the stud. It was just next to the stud and it could easily move an inch laterally. After a few years of movement and stress, I envisioned the copper pipe cracking at some connection, so I immediately mounted the pipe correctly. 
This project was filled with many mistakes that could’ve been avoided. While subcontractors are bound to slip up occasionally, a good supervisor will notice this and have the mistake corrected before the client notices. My advice to Rani is to find a core group of supervisors that are capable and trustworthy before trying to grow Inception further."

"Excellent!!! Christopher Rubio was very responsive and kept me abreast of time of arrival throughout the day. He had a project in the morning and was coming to perform work for my mom later in the day. I was coming from an hour away so trying to coordinate time. He was very punctual and ended up waiting for me to arrive since I was delayed in traffic. Install went very well. We ran into a snag with one of the shower bars because the second stud could not be clearly identified, so Christopher immediately located a hardware store nearby and purchased tile anchors to secure bar into wall. He wanted to ensure that the bars installed were safe for my mom as if he were installing them for his mom or grandmother. He left the area clean and performed the job well. He made an elderly woman (my mom) very happy and I have piece of mind that my mom is safe having grab bars in her shower area. Thanks Christopher! I highly recommend Christopher to anyone whom is seeking a handyman. (He does painting, plumbing, electrical, TV Mounting, baby proofing and misc repairs as well)."