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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"They were friendly, courteous, and professional. They were honest and accommodating, allowing me to selfishly ask for an earlier timeframe and carrying through with it. The end result is a wonderfully beautiful driveway, far prettier than my original, and I'm very satisfied with both the extremely reasonable pricing and the quality of work."

"Everything went smoothly from the sale (onsite, at our home, with samples of materials and a quote at the time of the visit), to communication with the main office (regarding timing of construction, follow ups on payment milestones) to the construction (which was expertly handled by a crew of two guys who work for the company). The owner himself came out to install plugs in the screw holes on one side of the deck, after the crew decided that the original plugs were not a good color match. We appreciated that attention to detail and the fact that the company handled it without our even knowing it had been an issue. The crew made sure the construction area was clean each day when they left. Our bluestone patio and surrounding landscaping were in good condition after the work."

"They were very competent. They did it in one day and no problems. They did a very good job."

"Our house looks amazing and the price was beyond reasonable. This should be a 5 star review and we had every plan to hirer owner Neil and his team again for decking project. The work was performed over 5 really cold days in Feb; the team was timely, professional and incredibly considerate of the pets being in and out of the yard. Unfortunately we are still waiting for a follow up from the business on a few touch ups on a small encasement that was missed. I spoke with Mr. Snyder on the phone March 3 and sent photos via text message as requested on March 4th and again on the 17th. We have yet to hear back on any resolution. I hate using this approach of down scoring and will happily update this review to a 5 once the few items are completed. It just makes me anxious that any 10 year workmanship warranty won't be honored."

"Had an excellent experience working with Jeff on my deck project. The work is top notch and exactly what I wanted for a fair price. No BS up sales or any of that. Will definitely look to rehired for any future work."

"Very Well, team extremely competent and great problem solvers / multi-taskers. Highly recommend, just dont call until AFTER i have the second portion of our project done...lol..."

"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."

"Their service was perfect, we actually hired them again for out business. They did patios , landscaping, mowing for out business and they did a phenomenal job. Silverio ,the owner, is superb, perfect to work with, helpful and responds quickly. He helps you with your vision and very knowledgeable."

"The G&G team was professional and knew their trade. They worked quickly and made sure the area was clean and free of all debris. The job they did with the mulch was done quickly and improved the flower beds 100%."