Top Pool Resurfacing Near Ashburn

Supreme did a great job. They were reasonable priced and the owner was there for all of the important milestones. They are very responsive, making sure that when I ask for something by a specific time I can depend on them to have it done. I will continue to use them for my pool service!

Excellent job.  We were very pleased with the work and have recommended JW to other pool owners. Jim responded quickly to our request for an estimate and the work was scheduled promptly.  Workers showed up on time and were courteous, and very hardworking.  Job was completed in about three days.  We will definitely use JW again for any future pool work.

I had my pool resurfaced last year by a big company specializing in pools. Countryside Pool Service, which had been performing weekly service on my pool for many years, took an interest in the project without my asking, even though they were not doing it, and saved me thousands of dollars in what would have been repairs to the resurfacing job, which was not done right initially. Countryside has provided us with excellent pool cleaning service for years. I can't recommend Albert at Countryside highly enough!

I use this company for closing and opening my pool. They did a fine job. Now I'd like to resurface and automate the pool. Apparently they have little interest as their employees are so siloed, they don't work together. You need resurfacing? Scott. You want estimate? 3 to 4 weeks, and that's being very diligent. You need automation too? Oh that's Jeff. You need to call him separately and work with him for separate estimate. God help the customer who wants to put in a pool. How many separate phone calls and estimates does THAT take??

Paul is the heart, soul, and brains of his company. He truly cares and treats our pool like his own. He has gone above and beyond, numerous times. There is no one else I trust. Thank you, Paul and VIP Crew!

From the initial estimate to the completion of the job, everything went very smoothly, and according to plan.On their initial visit, the estimators came with brochures filled with all of the possible choices for the different surfaces, and tile, and coping maetrials. They discussed different price points, pros and cons and also gave their expert opinions on what they thought would work well for our pool. I appreciated the time that they spent with me, and how promptly they sent out their estimate after our meeting. The workmen came when they were scheduled to, and were very professional and efficient. Everyone I spoke with at ATS was well informed and helpful, and any questions or concerns that I had were answered and addressed promptly and expertly. The total price was a bit more expensive than two other estimates that I got, but I went with ATS because of their accesiblilty, commitment to excellent workmanship, and great customer service. The work was done a year ago, and we are very pleased. Working with this company was definitely a positive experience!

There was a misunderstanding where my location was. Latter I received a call from Hank and we scheduled a time for them to look at our pool. Look forward to his quote!

Happy with pool surface...mini-pebbles with glass beads. Weekly maintenance during pool season since 2016. Paul and his team are professional, courteous, caring, hardworking and kind. Paul even came over on Labor Day weekend when our pump was not working...now that is above and beyond! Paul really cares about his clients and their satisfaction. Prices are fair and comparable. The water is always crystal clear and thankfully no one has ever gotten sick from swimming in our pool. Thank you, Paul and VIP Crew!

It was a pleasure to work with Nick of Watermark.  He was very helpful in choosing the products to be used.  All of the steps involved were clearly explained.  All of the people who work with him were very hard workers and very pleasant.  Any problems that arose were quickly resolved.  Nick even came to address a problem on 4th of July weekend.  I was extremely pleased with the finished product.

Excellent! I was extremely pleased with the work of James King's crew. The work I had done isn't cheap but necessary, so finding a reputable pool company is key. After 20 years I felt I had exhausted pool companies I could rely on to even answer the phone ... let alone actually show up to do any work! From the first visit by Josh and James to provide a bid for the work last fall to work completion this spring, I have been impressed by the quality and responsiveness of the ASP team. I highly recommend ASP for your pool needs!

Nick was very responsive, clear about what services he provides and which he does not. He personally managed the process and stayed on time and on budget.

The customer service of this company is terrible--we felt left in the hands of inefficient, inexperienced people. The project began with the contract acceptance on September 22, 2008. The work was not finally completed until July 1, 2009. In the meantime, the pool had to be closed for the winter without being able to remove all the leaves from the pool bottom. leading to staining of the beautiful new cement. If we had not emailed to remind them of the outstanding items in 2009, I feel sure they would have never come back to finish the job. They did not call us--we had to call them. The workmanship of the actual resurfacing appears to be fine--time will tell, but from what I could see, that resurfacing seemed to go well--this is what the company seems good at. However, at each step along the way, that company seemed plagued by inefficiency and inexperience. It wouldn't surprise me if this was their first remodel job of an older pool. They redid the plumbing of the pool, excavating the old water lines and replacing them, and adding a line through the pool foundation to run the Polaris vacuum machine. The plumbing seems fine, but Hart did not come back level the excavated ground after it had settled--they did not leave the ground as it had been before, level, smooth, and reseeded. Secondly, and perhaps more importantly, they did not provide the water recirculation nozzle AND MOST IMPORTANTLY the connection for the Polaris until July 1, 2009, and this was after two preceding attempts. Each time they tried to attach a circulation nozzle, it had the opening of a hot-tub jet, not the opening necessary for the circulation of a 13,000 gallon pool! Their two tries with these jet fittings raised the circulation pressure on the motor 9 lbs. PSI unnecessarily, and had to be removed. To this day, the final jury rigged plumbing solution they offered jutted into the pool in an ugly, unfinished way. At least the one-piece "street elbow" that I fitted in place of their solution looked better and did not jut into the pool like a sore thumb, and allowed normal lower pressure circulation. This is what makes me think Hart Pools is totally inexperienced in restoring old pools--they don't know what fittings to use. The worst problem occurred with the Polaris. They took away our old method of running the Polaris (which we asked them to do), and then left us with no way to attach our machine to their new plumbing in the pool. Thus, all the leaves could not be removed from the pool in fall 2008, leading to some staining of the new cement. This was a simple fix they should and could have easily supplied in 2008. The choosing of the border tile was another exercise in inefficiency, which wasted much time. At contact acceptance, Hart emailed, "I look forward to the opportunity of restoring your swimming pool. I pledge to diligently pursue the completion of this project...". He did not fulfill his pledge.

Horrible experience with Anthony Sylvan - they gave me a good price and seemed to be a reputable company, but they botched the resurfacing job I hired them to do on my pool.  The pool is now scaly on one side and the surface is starting to pit and crack elsewhere.  I've been in contact with their managers for more than a year trying to get someone to come out and simply assess the mess they made - I've gotten the run-around so many times I'm on the verge of taking them to small claims court. DO NOT WORK WITH THESE PEOPLE!  There's a reason for why they are cheaper than the competition!!!

Excellent service, excellent quality. After some minor problems initially, Eric and his crew made sure that our pool was perfect and that we were completely happy with the outcome. They even worked on Saturday and Sunday. I would highly recommend this company.

Everything went well.  A "B" was given to punctuality due to hot weather related delays. A "B" was given to Quality as we will see how the workmanship holds up over the winter and the next couple of years to see if it matches up with what we were told.  So, far the quality is good.

They have very good intentions, and some of their people are really friendly and capable. But they have made far too many mistakes... shocking the pool unnecessarily (and not telling us so we went swimming), no forewarning on starting resurfacing the pool (came at a terrible time), regularly forgot to clean the spa, broke the cover, buying the wrong tile, forgetting sections of tile, billing the wrong amounts, billing before work was completed, etc. In general, they would try to be responsive and fix things, but it was just SO many issues that I just couldn't deal anymore.

They are a family owned company and greet you by name when you walk in the store. They are wonderful to work with and very responsive when there is a problem. If they feel they can walk you thru a small repair or adjustment over the phone, they will do that to avoid having to charge you for a service call. We switched to them from another pool company because we were dissatisfied with the first company. Swim Gem has exceeded our expectations and they are used by most of our pool owning neighbors. They also provided us with the name of a contractor to resurface and caulk our pool.

We needed to replace all of the pool equipment and converted our pool to salt water. We also upgraded the lights and had a new pool cover made. Even though things were delayed due to the Covid 19 pandemic, all the work on the pool was finished in time for the summer. We also use Dixon Pool Service to take care of the pool, including seasonal closing and opening, and they do a great job maintaining the pool so we can just enjoy swimming. Thom is always friendly and helpful and he answers the phone himself! He also has made good recommendations for associated work, such as resurfacing our pool. I highly recommend Dixon POol Service.

Excellent experience again! We had Jim and his crew resurface our pool three years ago.  This time they replaced our coping and tile.  Jim is very prompt with his estimates and lets you know exactly what needs to be done.   He is also very responsive to any questions or concerns.  The crews are professional and clean up each day when they leave.  The end result is absolutely beautiful!  When it comes to working on a pool, you want a professional who does top quality work.  JW Contracting is definitely that company.

Excellent service. We have been very pleased with Watermark. The service is professional and conscientious. We originally called Watermark when another company with whom we tried to work was extremely unresponsive. Watermark's work, especially the crack repair, has held up well. We did not hesitate to call them when we decided to move the pump and filter.