Would use again. Called at 7:30am on a Sunday morning and, to my own surprise, John answered the phone. I explained that a puddle of water had formed under the water heater in the night, and it was continuing to rapidly leak. John called his plumber, Walter, who was able to come out on a Sunday and replace the water heater. As far as I can tell, the job was well done. They replaced the old unit with a new unit of a slightly different size within a few hours. They honored the AngiesList Deal Price, although they tried to add a $200.00 emergency fee for an immediate Sunday visit which they negotiated down to $100.00. For immediate service on a Sunday, $100 seems about right ($200 is a little high). They did inform me of this fee in advance and I agreed to it. The only minor complaint in performance is they had to extend a hole in the wall to ground the different sized water heater. Since it is in a closet, it is not a big deal, but they should have discussed it before doing so. There is now a hole in the closet wall that was not there before. All else went well. Prompt, professional, and quality service at a reasonable (not low, but reasonable) price.