Get matched with top range hood pros in Gauley Bridge, WV

"They will change the contract, promise a refund and never send it. They also will not respond to inquiries. Promised call backs that never happen. Promised call from manager, never received. We had the work done in May and they are still keeping my money as of August. If they change the work order do not pay the full amount unless you get a new contract. I made the mistake of trusting them."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I received an elevator kit and assembled it myself. The instructions were OUTSTANDING! Clear, concise, comprehensive. Hired someone to cut the hole in the garage attic floor and installed it myself."

"The owner did an excellent job of assessing the problem and developed a solution that would permanently fix the problem, not just "cover it up" in the short term. The amount of work required was extensive, being both inside and out, They paid a great deal of time and effort to assure the work was done right. He also consulted with me every step of the way to assure things were done to my satisfaction (ie. color selection, landscaping options, material selection). The cost was fair for the work that needed to be done, and if you consider the high quality of the work, the price was very reasonable. I was offered options to modify the cost along the way. This was one of best experiences I have ever had with a contractor that had to do significant work."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Dan and his crew were great! Also cool that he is a river guide."

"After waiting 6 weeks, I received damaged merchandise. Quite a bit of it appears to be from the manufacturer, but I'll let you judge from the pictures - chipped shelves, chipped rollout trays, base cabinets with fractures, chipped edges, doors that don't close flush, imperfections that have been painted over with or covered. Customer service has been strenuous to work with - finally offering a paltry 10% refund after weeks of a tug-of-war of me sharing pictures of defects and them giving false assurances. Looking back in hindsight, I should have invested a little more to buy from a local retailer where pride in workmanship, quality and customer service are valued."