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"On September 11, 2025, I hired Mr. Holland’s to clear and diagnose a main line clog. I was charged $738.04 for drain cleaning with a snake. The invoice states the technician attempted to snake the line multiple times but could not get it open, and because the drain was still impacted they were unable to camera the line. I was told the blockage was around 90 feet from the access point, but my own measurements showed that distance would place the problem across the street, which did not make sense. In reality, the blockage was never cleared and the scope I paid for was never attempted. Even though the line was still blocked and never scoped, I was given a written estimate for $39,900.34 to excavate and replace about 7 feet of my sewer lateral. That estimate included removing two sections of sidewalk, excavating down 9 feet, cutting out and replacing pipe with PVC and a cleanout, slurry backfill, and sidewalk replacement — but no landscaping restoration. No spot-repair options were offered. I later hired Subterranean Sewer Experts, who scoped the line and found the actual blockage about 30 feet inside the basement, not 90 feet away. They also scoped another access point closer to the street, which confirmed the sewer lateral was clear and did not need replacement. I had paid Mr. Holland for clearing a clog and performing a scope, neither of which were done. I was told by both phone and text that my payment would be refunded; I even saw the refund pending, but it was later reversed without notice. Because the blockage was left in place and the scope was never done, I was forced to hire another company and pay an additional $747.40 to complete the work Mr. Holland’s failed to perform. Based on my experience, I was charged for a service that was not performed, left with a blockage still in place, given a nearly $40,000 estimate for unnecessary sewer work, and denied a refund that was promised."

"Excellent service and professionalism. My electricians took the time to explain things in depth, and did a fantastic job. The company sends gift cards for future services, so I will definitely be hiring again."

"Mike does great work for a reasonable price. He’s a great communicator, he’s timely, and he does exceptional work with quick turnaround. Mike installed six new lights in our dining room, having to cut and feed new electrical as it was not preexisting. He also installed new dimmer switches. The room is SO much lighter and brighter now. Additionally, he put in replacement lighting in our kitchen and hallway. He put down tarp to help avoid mess and swept and vacuumed up all the dust and particles after he was done. HIGHLY RECOMMEND!!!!"

"I couldn't be happier. From Mike the estimator, who first tried to locate the problem wiring but the wiring was about 60 to 70 years old. We knew it needed to be replaced. Mike was there about 2 to 3 hours and didn't charge us for that time. Our electricians, Kris and Adam were wonderful. Since I would have all ceiling boxes installed I was told I could have one in every room if I wanted. I had ceiling fans put up in the kitchen, dining room, living room and my daughters bedroom. All rooms but the other bedroom as no one stays in that room and I already had the light fixture. She got motion sensor closets that not only go on when the closet is opened, they are quite bright for her to see her clothes, which was a big problem for her in the past. The back hallway has always been an issue changing lightbulbs as it is a really high ceiling and very hard to change bulbs. They put in recessed lighting with LED lightbulbs that they say will last 50 years. They also put one of these recessed lighting in the kitchen in leu of the tulip light fixture that she had. They even fixed the outside lighting so when our dog goes out at night we can actually put a light on for him. (He is a black lab, very hard to see in the dark.) The whole job was completed in 4 days and they cleaned up great. I am very impressed and will definitely use them again."

"It went well. He totally connected everything to the junction box and made sure that all the electrical devices were connected. Everything was connected properly and the electricity was running properly and those switches were controlled by them and he also included a dimmer switch on the light fixture. He did a really good job in figuring out how to bring the wires through the ceiling of our condo. He came very very soon after we contacted him and I was very glad that he was able to come right away to get it done so quickly."

"Tim was highly professional and punctual in fact they showed up an hour early. I wasn’t able to be home while Tim was performing the work. But he kept me in the loop the entire time. He advices a better alternative to solve my electrical outlet needs. Tim was very responsive with addressing all of the questions I asked via text leading up to the install day. Over the last couple of years I’ve had electrical work done by three other electricians two of which were good. Overall the level of service Tim provided was above and beyond."

"They did everything I ask for and did a good job cleaning up."

"So glad I found Trusted Electric. Made it very easy to complete what I needed done. Fast, efficient, kind and not an outrageous price. I highly recommend!"

"Went well very professional Luke and his helper were very friendly and got the job done in a short time"