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"Dave was very prompt about scheduling an appointment to meet with us about our electrical work. We had to run 240V out to a detached garage and then install an EV charger. He was very good about following up with us at every step and even told us when he was running late so that we didn't have to be concerned about when he was going to arrive. The electrical work was of excellent quality and the price was definitely reasonable. We will call Dave again when we have electrical work to be done and have already recommended him to neighbors."

"Very knowledgeable and experienced. Excellent problem solver. Reliable and hard-working."

"Jill H. St. Francis, WI 02 9/25/2022 First to Review It started out back in Jan 2022.. He seemed nice and polite but it just went downhill. He started way later than he thought and he showed up very seldomly.. very little got done after the kitchen had barely been gutted at ALL..after first few couple months to start.... After that, he had a family emergency..I was very understanding of that and I waited and waited and waited.. I told him I would understand if he needed to end the contract but he said no, he would finish it.. numerous times.. Everything got delayed for months and he would over and over say he would be there and wouldn't be. Mary Jo( owner) would call him but she would say she couldn't do anything.....nothing really changed.I had to constantly move stuff and back out of the kitchen thinking He would arrive.. almost never did..After I ended the contract, I had other contractors come in and look and they said it looked like an amature home owner did it.. gaps, cheap material , uneven, not 90 degree angels, etc.. and it would cost me more than I paid him ( which was a lot) to re- gut it and re do everything to make nice.. I'm sorry about his family problems. but it was NOT handled professionally- I was not a priority it felt from the beginning and even less and less as time went on as he wasn't getting paid anymore since he was way outside the time line of the contract... Cheap materials, and he admitted even he had to focus on his family (so I was basically just a crap job).. Updated as of 9/26/2022 The original project was to be a total remodel of the one kitchen area( not the bathroom area in the beginning) It was to be cabinet installation, new floors, soffits out, headers, shoeing, framing around windows, etc.. When I saw how crazy the ceiling looked and uneven and not straight etc with gaps , I was very surprised and I thought- why is he just patching everything in a very uneven sloppy way and didn't he just put in a new ceiling?? So I mentioned it..He told me it wouldn't be a big deal..at least what he said, . Mark and I talked about the idea of the bigger kitchen idea to make it bigger way back in the Jan/ Feb- ish time frame but I decided to think about it for a little bit first.... .. he said' Well you can always do that as a later project" I did end up deciding to do it about a month later then since he was already doing the work. If he couldn't do it, he should have just said so.. That being said, I'm sure I'm not the first customer to ask to add things on after the start. Again, the family emergency was very sad and I'm nothing but sympathetic, but it wasn't handled in a professional manner. He should have just been upfront that he couldn't do it instead of dragging me along for months and months and months..very unprofessional and not nice... ... He also left 3 foot wide holes in the kitchen floor that someone could have fallen into the basement, huge not safe messes all the time so I couldn't even get through even though he said it was usable.. He was very nice but almost never showed up from the beginning when he said he would.. not professional.. I always was very supportive of his family issues and again, asked several times if he wanted to end the contract , he said no.. I had other contractors look at the current situation and say that they had never seen anything like it and they would have to totally re gut it to start over and make it correct..... wrong kind of pine for inside, not straight angles, gaps behind boards etc-Again, I'm very sorry for the family issues but it is a job and either he should have ended the contract much earlier or just gotten it done properly and done a proper job!- I always wished him the best.."

"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"