Get matched with top drain pipe installers in Salem, WI

"Initial work was acceptable, though they left a significant mess afterward. The real problem began with their ?Warranty,? which must be renewed yearly. My elderly mother missed a payment or two because no reminder was ever sent. When we tried to resolve the issue, Anthony (Tony) L. was extremely aggressive on the phone. Tony L. insisted we would need to pay $3,000 to recertify the work. When we asked about installment payments, he said ?No.? When we asked if they could set up automatic withdrawals to prevent future missed payments, he again said ?No,? even while boasting that they are a national company?apparently one that can?t manage automatic billing. When my elderly mother mentioned contacting the BBB, he threatened to sue her. He then made repeated calls to me and threatened to ?make trouble? with my employer. It is impossible to recommend a company that tolerates this kind of behavior from one of its service managers. Avoid this company."

"The senior project specialist was Jimmy. He did a great job of keeping us informed at all stages of the project (interior drain tile installation). Nanod was the plumber who did the final installation of the sump pump set-up and discharge configuration. Nanod did an outstanding job on the route of the discharge piping , having assessed that the originally considered discharge configuration might have adversely affected our neighbor."

"I have hired Permaseal to fix my unleveled patio concrete floor that was and still causing rain water to get to my basement, I have paid them $2,014.33 as down payment, they showed up one month later for the job, which is injecting foam under the concrete slab to lift it back to its original correct level. I came back home that day to find out that they have left and that the concrete slab was not only still unleveled, but they cracked it and patched it on multiple locations. I have called their customer care number more than a dozen times in attempt to understand what is going on, and on each occasion, I was told that the project manager was going to contact me back, which never happened until i made the next call, They have finally explained to me over the phone that it was the best they could do and that they could not fix my patio floor. I asked for a refund and did not hear back. I have documented pictures of before and after showing that the job was not done and cancelled the check with the remaining balance. I have not heard anything back from them since then, until i started getting debt collectors' emails on December the 5th from a business called FCR Services."

"We honestly had the BEST experience with this company. They were quick to call us and set up an appointment. They were very professional and made quick work of our problem. They were even very patient with our too friendly house cat. Tony and Ken were outstanding and we would 100% hire them again. We can not recommend them enough. Honestly, 5 stars all the way around. "

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"Fast and effective"

"Fabian was fantastic. They helped remover big boulders from my fire pit area. Smoothed the area and planted grass seed"

"Good, what I wanted"

"The job got completed but it wasn’t repaired the way it was originally quoted. The financing offers they had were very helpful to budget for this project. "

"They did a great job and did more than expected without me saying anything. They were very accurate on the timing of the project and what they were doing. Definitely going to hire them again when I need more work done "