Avid Plumbing LLC

Collin and Keith were very professional and personable. They replaced my water heater and explained everything very well.

He was friendly. But didn't come back and finish the job.

Good, quick service at a reasonable price.

Went very well and very pleased with the quality of work performed

it went great he even replaced some pipes that were getting worn out

Everything went fine and everything is working. His customer service was great and he was very insightful.

Very well done. Very professional. Excellent staff.

This went very well. We are new to Madison and a just bought an older house with some plumbing issues. We are always a little nervous in a new city trying to find reputable, honest and conscientious plumbers or other tradesmen. Brian took our phone call and diagnosed problem on the phone. Andrew was the plumber who came for the first job and we requested him for the second. Both times he was communicative, prompt and efficient. We felt the price paid, while not low, was very fair. We have called Avid again to assist with a water softener issue. Highly recommended.

Great. Came in and I exp!aimed and showed plumber problem. He got me essay materials from truck, went to work and finished within time. I was especially impressed with company as they called back quickly and worked us in that day, so we didn't have to work with the leak another couple of days.

Not so good. We are hiring another plumber to check over the work done by Avid Plumbing. We feel the work was done so poorly on the water softener that we don't trust the gas line that was run. I don't want the house to blow up and my contacting them through email was not helpful and they were not willing to work with us. I'm sorry I hired them in the first place. I had to return a new water softener and hire someone else to hook it up. Paying for a job twice always leaves a bad taste.

Professional, courteous, prompt. Gave very good advice about the existing faulty product and what to replace it with.

Not only did he fix my leaky faucet, he also fixed the pipes, so I don’t have future problems. All of it was a lower cost than I expected.

Great! On time, very respectful and got the job done well.

We live in a multi story condo building. If the water heater had gone from slow leak to a gusher, it would have damaged four or five other units. When I explained this to Avid, they jumped. Someone was on site within 90 minutes. Job done two hours later. Saved my kiester big time. Friendly, professional.

Avid plumbers came when they said they would, diagnosed the problem, and replaced the water heater all in one visit. They were very thorough. They worked very hard to make sure all the piping was just right and level. they did a great job and cleaned up well afterward.

Very professional.. Arrived on time, did work quickly and looks great. Would hire again.

The plumber (Art) came right at the beginning of the timeframe we were given, assessed the condition of the pipes we needed replaced, and got right to work. He was extremely efficient and finished quickly, so we asked if he wouldn't mind taking a look at our leaky spigot out back while he was still here, and he said he would (this was not part of the reason for calling initially). Upon inspection, he mentioned the whole thing would need to be replaced and provided an estimated cost (which was reasonable), so we asked him to replace the spigot. Art went above and beyond, he accommodated our additional need/request and was still done within about an hour! We our very happy with the work; especially since we are trying to sell our house and the quality of the work will add to the appeal and function. And of course, thanks to Jason for working with us to set up the appointment and being friendly on the phone!

Excellent service. Technician arrived on time answered all my questions. No issues after install, every thing is still working well.

The service was excellent, especially the man in their office who I spoke with to set up the service and figure out which water heater to purchase. It only took a couple of days to get the whole thing set up and done, and the price was almost $300 less than the other quote I got.

Had two different repairmen come out. First one replaced O ring and it wasn’t fixed. Wasn’t happy with this visit. He wasn’t too friendly Second visit the repairman was thorough and great Replaced the whole faucet and fixed the problem he was friendly and competent

Very Friendly, helped same day! knowledgeable!

Work was done very well and timely.

Quickly and efficiently. Rob was friendly and informative.

I hired Avid Plumbing to fix a leak that caused $14,000 in damage due to an outside faucet freezing from a 61 year old joint failing. Their repair (using pressure fittings instead of soldering the joint) failed twice within a year. They refuse to take any responsibility for their choice in how to repair the problem and am telling me that it cannot be fixed. I cannot express how disappointed I am in their arrogance and disinterest in standing behind their work as I scramble to pay a different plumber to do what they should have done the first time and hopefully do it in a way that will make another 61 years or at least of one winter..

Kyle (sp?) did a fast and efficient job and solved my toilet problems very quickly. Super great job. They will be my first call for any future plumbing problems.