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"We saw the great reviews for Fulmer tile on Angie's list so held out for him even though he was very busy. We liked the idea of having a small family business do the job. We literally waited 9 months for the job, with the hole in our wall covered with a garbage bag from October until June. He originally thought he would have time in January, but we finally got the July dates on the schedule. The estimate was for $1,118.50. Gary and his crew were personable and prompt, and went right to work. On the second day, when Gary said the crew would start tiling the surround and he would come by noonish, I expressed my concern, because the reason we had waited so long was to have him do a professional job in the tub surround, which seemed like the more difficult area, and we wanted a quality job. He assured me that it would be a cake walk for his experienced crew. There were two problems with the job. One was that they used the wrong pencil line tiles. I had shown Gary the tiles we were using, but between showing him that first day and his crew tiling the second day, communication dropped somewhere along the line. Prior to the job, before we had found the correct tile, we had purchased a "bird-in-the-hand" pencil line, and the crew used that one instead of the final choice. It was 10x as expensive as the one we wanted, so that was a bummer -- Gary did point it out to me after the tiles were all up, when he realized the error. He offered to tear it all out and use the desired pencil line. That seemed extreme, and I figured the tiles wouldn't clean up well enough to return anyway, so I tried to be a good sport and shrugged it off as "it's just money, right?" What I did not realize at the time was that the expensive tile they used was also 1/8" wider and threw off the line so the new surround tiles don't line up with the adjacent wall tiles. I was too flustered about the cost difference and trying not to over-react so I didn't clue in enough. I share the blame for the poor communication and for leaving the wider expensive tiles out with the other materials, and for not evaluating more carefully when he offered to tear it out, but I do wish that the worker had brought it to my attention as soon as he saw that the wide pencil tile would throw the line off. You can also see in the photos that some of the tiles are slightly skewed and the pencil lines don't line up in the corners, etc. The other main problem with the job was the grout. Gary left a less experienced worker to do that without any oversight. The worker asked us to continue wiping the grout after he left (which seemed a little weird). We did contact Gary that evening, letting him know that there was a lot of grout still left on the tiles, and expressing concern that the grout would harden too much by the next day to fix it. Gary said it would be fine the next day. They did come out and work on it the next day, but after they fixed it as much as they could, even Gary said that it was not a good grout job. Gary did not charge us for retiling the surround because of the bad grout job, and subtracted that $315 off of our bill. I would have far preferred to pay the whole price for a quality job. He added on $60 for reinstalling the grab bars when rebuilding the surround; I'm not sure why that wouldn't have been included in the original estimate. The final bill was $962.50. In summary, the bathroom absolutely does look way better than when we started -- the tub surround doesn't have a huge hole in it, and the floor tile is a big improvement. It is probably a better job than we could have done ourselves, and we didn't have to do it. They were pleasant people to deal with. Gary did try to make good on the problem by discounting the bill, although he couldn't fix the problems. I definitely would not have waited 9 months if I knew it would turn out like this. I would either decide to go with a big shop (for a hopefully more professional job and higher bill), or with our regular contractor who is less experienced with tile (for a similar level of job and similar price but a lot faster). [in my ratings I considered responsiveness to be the January->July delay; punctuality to be each day on the job]"

"Very happy with the great results of their work on our neglected tile shower. They cleaned & sealed tile & grout, cleaned out old caulk & replaced with new, fixed damaged drywall."

"It went very well. Scott was very responsive with detailed information on his products and services while we were considering re-finishing vs. new unit. Once we decided to go with refinishing he was also very responsive with regards to what we needed to do ahead of time. He was timely in scheduling the work and Jeremy who did the refinishing was very pleasant to work with. He also put the new finish on the ceramic tile that was above the tub/shower unit. The work on the tub/shower unit included filling holes, other general repair and adding a non-skid finish. His quote was the most expensive of those that we received but I still rate his price "A" because, from everything I learned his product was much superior to the others that quoted. The finished product looks beautiful."

"We were so impressed by how hard the folks at KBS worked. They were dedicated to staying on our tight schedule and showed up on weekends, the 4th of July, and generally worked late. They were incredibly respectful of our space and and belongings and even helped move heavy furniture out of the way during the renovation. As happens with any major renovation, when we ran into snags Alberto and crew were up front about what happened and fixed the problem. It is clear that Alberto takes a lot of pride in his work and it shows in the final product. They have a fairly limited selection of cabinets, but that also means that they can offer them at reasonable prices. After a couple months of use, we're really happy with the quality. KBS was also very willing to let us mix and match materials we found elsewhere (faucets, hardware) with what they had in stock. Very easy to work with."

"The work went very well, my wife and I were pleased with the prompt professional service. The price was affordable and the work was great, once finished he cleaned after himself and made sure we were satisfied. I would definitely refer this company to anyone I know who needs any home repair work. Chris met our expectations and beyond with the affordable price and high quality service along with a time frame."

At EP Granite our main priority is to achieve your trust. We treat our customers like family therefore we always strive for quality and excellence.\nWe use state of the art technology and our technicians have over 15 years of experience in the field. We work with a wide variety of stone’s including granite, marble, quartz, cambria among others. Our services range from ordinary practices such as kitchen tops, islands, vanity tops and bar tops to shower walls, custom made stone sinks, tub surrounds, tabletops, desks, fireplace surrounds and more. Additionally, we offer maintenance and repair services.\nWe like to assist our customers both in the design and post completion maintenance of our products. Allow us to be part of your next dream project.

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Jim came and gave me a direct quote on Wednesday 03/05 and was there on Friday 03/07 to start work.  He told me he would be done in 4 days and he was and the cost was the exact quote.  His attention to detail is incomparable to previous contractors I have hired.  Jim had a carpenter come to put in the new bookshelves, but when I returned home to view the finished shelving I was appalled at the different lengths of trim and lack of quality in the work.  I told Jim about my issues and he took the time to replace the trim himself because he agreed with me.  He didn't like the bookshelf work either!!!  He helped me with bringing in a fireplace repair company to service my dated gas insert and talked to the service guy as I didn't know anything about my insert.  He found a new sash and painted it to my specs.  Jim went above and beyond in terms of service and quality.  I will be hiring him again to replace my fence when I have saved the funds.
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I do above average tile work.

At Klabunde Ceramic Tile, we pride ourselves on providing quality service that customers can believe in. Whether it's installs or grout cleaning, we can take care of all your interior tile. Ask us about our service! We look forward to working with you!