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"Racist contractor. When I received call from this contractor. Immediately, I was asked if I was Hispanic. I was taken aback by the statement. I responded by asking what difference did it make. He said he was asking because of my first name, that it was an Hispanic name and I didn’t sound Hispanic. He went on to say, that they only entertained “real or serious” and some people don’t have the money for their services. At this point, it was clear he was inferring that I did not have the financial resources based on what race he thought I was. I told him, I was no longer interested in his business because he was a racist and I don’t support racist."

"We recently had our entire basement finished by Matrix Basements, and we couldn't be more thrilled with the results! The entire process was smooth, professional, and stayed right on schedule. Rodrigo, our carpenter, did incredible work. His craftsmanship and attention to detail really brought everything together beautifully. Ben, our project manager, was fantastic at keeping everything running seamlessly. He was always communicative and made sure we were in the loop every step of the way. The whole team was timely, professional, and clearly committed to delivering a high-quality result. We’re beyond pleased with how everything turned out and can’t wait to start using and enjoying our new space. Highly recommend Matrix Basements! "

"Our experience with CWE Renovations has been marked by a troubling lack of professionalism, accountability, and customer service. Despite having a comprehensive record of issues spanning nine pages, we will have to summarize the key points here to provide a clear picture of why we strongly advise against using this contractor. Project Timeline and Delays: We were initially given an estimated completion timeline of approximately 12 weeks for our basement renovation. Contrary to this, the project has now extended well beyond 18 weeks. We were assured on two separate occasions (6/27 and 7/11) that only two weeks of work remained. Unfortunately, scheduling has been disorganized, with no clear plan to ensure tasks are completed consecutively. For instance, the electrician's work remains pending with no definitive schedule, and the carpet installation, scheduled for August 19th, was delayed due to the contractor's failure to arrange for measurement until July 26th (despite us inquiring about this since 6/27). Communication and Accountability Issues: Our attempts to gather accurate information and resolve issues have gone ignored. We discovered discrepancies when we contacted Waste Management regarding the pickup of our bagsters, only to find no record of an order. Additionally, a metal rack has been left for 2.5 weeks in our driveway due to the contractor's failure to follow up with Home Depot immediately upon it being left behind by mistake. More concerning, we found that the electrician listed on our permit had no involvement with our project. Upon investigation, we learned that the permit was improperly filed under a business' name, and the electrician ,who worked for the business, was only working on our project as a side job, potentially jeopardizing their professional standing. Overall Experience: The most disappointing aspect has been the lack of communication and ownership. We are left with an incomplete basement and are now seeking a refund for the portions of the project that have not been completed as promised. Given these significant issues, we strongly recommend avoiding CWE Renovations for any renovation projects. Our experience underscores serious concerns regarding their reliability and commitment to customer satisfaction. Everything incomplete as 8/12 (18 weeks after the start date with a 12 week estimate): Electrician to finish outlets, lights, light switches, etc (no eta) â we paid for on 7/30 Carpet Installed (given a date of 8/19 which is completely unacceptable when we have been asking about this since 6/27) we paid for on 7/30 requesting this refunded since Carpet Installation Guy does not want to work with Dan and quoted us almost half to install Trim completed around stairs and in bathroom - Paid Metal Rack Removed from Doors (Offered to reach out myself since Dan doesn't seem to have any urgency in it) -Requesting Dan cover the cost to remove on 8/15 Garbage Removed (two bagsters) We paid for on 2/26 Door Installed over the breaker box Lien Waivers from Plumber, HVAC, Electrician Railing on the stairs (which we have made clear we do not want this in until carpet is installed so we can get our couch downstairs) Paid on 4/12 invoice"

"The end product was finished when they expected, the cost was what they said it would be, and it looked better than we imagined."

"Were able to remove stubborn fenceline stumps with minimal disruption to surrounding plants and landscaping"

"Very good showed up when he said he would"

"CRACKS, CRACKS CRACKS !!!My brand new ten month old driveway from Total Paving is a bunch of CRACKS!!! The cracks are growing longer and wider and new ones are forming all over my driveway- down the center of the whole driveway, along the sides and in between. The owner of Total paving George Lozada even noted on an invoice that “a notable amount of cracking , which is not typical for a year old driveway , has become an issue that may not be resolved by typical repair methods”However, he would not redo the driveway which is under WARRANTY unless I hired a soil Expert and agreed to pay for the dig up of the old driveway undercutting and new asphalt which was going to be the case as asking for a driveway without cracks was opening a can of worms . I already paid 11,589 and am not going pay for a redo .The Total Paving says they Guarantee an esthetically complete driveway that shows off its quality through its beauty”- that is Not my Cracked driveway! Total Paving website states “our commitment to you is to provide a strong and durable pavement that us functional , reliable for years to come “ - that is Not my Cracked driveway.Total Paving website states “the proper steps are taken to install a driveway that lasts “-that us not my Cracked driveway! Whether it was improper base,( which I have pictures when they widened my driveway on the cracked side they never added any rocks or base the day of installation)wet base, the asphalt material or installation workmanship something went wrong that day and my driveway from Total Paving is horribly Cracked!"

"Recently had Great Lakes Renovations totally gut our bathroom. The tiling was superbly done. The job was completed in time allotted. Cleanup was completed each night. There were no surprises or hidden /unexpected costs. The crew was professional and friendly. They listened and consulted with my wife. Smart guys."

"They did an excellent and impeccable job."