Odd Job Larry Inc
About us
We provide service within a 60 mile radius of Kenosha, depending on job size. Typically we ask for 50% upon start of job and the remainder upon completion. Jobs range in size for as little as $100 for service work and can exceed $150,000 for remodeling and build outs depending on the nature of the work.
Business highlights
Services we offer
Handyman - carpentry, electrical, estate clean-outs, household chores & fixes, lawn maintenance, painting, patios, plumbing & home improvement.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
70% | ||
9% | ||
13% | ||
4% | ||
4% |
"Hi [Member Name Removed]! Thank you for taking the time to let us know! We will pass along your compliment to Jaime and Ricky!"
"Mr. [Member Name Removed], First, thank you for the kind words about our employee Marc, I will pass those along to him. Marc, like everyone on our staff works as hard as possible to make every customer experience unrivaled. I apologize that you feel we were not providing the service that was detailed on the contract that you initialed and signed. We try and be as detailed as possible in every contract that we present to customers. Taken as direct quotes from the contract, which you signed and initialed the entire contract, we proposed to do the following: 1) "Dig down around the existing window well." 2) "Wrap a new 12" x 37" x 16" long window well around the existing well and secure to the foundation." 3) "The new window well may not match to the existing window well." You told us that you had met with another contractor who would not extend the existing window well any higher since window well extensions are not readily available, nor can they be installed properly in the way you hoped it could be done. Our estimator who met with you , Josh, did not offer a window well extension to you for this same reason. Josh presented you with a contract to install a new, taller window well, dug into the ground and installed around the existing one and fastened to the foundation, since you both agreed the existing one could not be removed without damaging the foundation. The new window well would be taller and would raise the height of the window well above the surrounding grade, which is what you wanted. You accepted this plan and the contracted cost when you initialed and signed the contract. Unfortunately, we tried to remedy the situation, but had no chance due to you screaming at our office staff and management personnel and hanging up on us twice after not allowing us to have a conversation with you. This behavior negated any opportunity to complete the work as contracted. After a review of the detailed contract you initialed and signed, what material we purchased and the instructions that we provided to our production team member who was to install the new window well, we believe that we were set to do what you agreed with us to do and that the contract was clear about what we were doing. We did supply a taller window well than what was listed in the contract, but that was to have no effect on the finished product since the finished height was to be at that same level. To address the ratings you left for us on the 6 standard categories, The price you were given was a bid price. You knew the price up front for the work and agreed to it up front by initialing and signing the contract. Since we never did any work, you never allowed us to display our quality of work before demanding we leave and return your money. We always responded quickly and professionally to you, from your first contact with us to the last, even as you were screaming at us over the phone. Our Punctuality was excellent, all three times we were scheduled to arrive to your house we arrived within the time frame you were given and you were called back immediately after you hung up on our office staff the first time. I apologize that you felt we were not on the same page and we agreed to issue you a full refund, even though we believe that we were doing exactly what you authorized us to do. We already accrued over 2 hours of labor costs and material pickup cost during our attempt to install the contacted work. No work at the property was ever started, performed or completed. You told us to leave and refund your money, which we agreed to do. The contract has been canceled per your request, and a full refund will be issued."
An old existing flagstone walkway and stoop was removed. A long, paver walkway, terraced with stairs and a new bluestone patio and porch were built. The crew worked very hard at creating the proper base for the pavers and stone and were exact in creating the pattern and laying of the stones. The outcome is outstanding. The workmanship excellent.
The landscaping was installed following the hardscape and it also looks excellent.
The project was overseen by the head of the division on a daily basis. All concerns or decisions were handled immediately.
We also had some extra electrical work done while the project was being done and that too was handled by Odd Job Larry.
It was a pleasure doing business with Odd Job Larry's landscape division. Luke, the man heading up that division is very professional, knowledgeable and easy to work with. I would definitely recommend this company.
"Thank you for giving us the opportunity to work with you on your project this past summer. We have passed on your compliments to the team who completed the project. We greatly appreciate your kind words and look forward to the opportunity to continue to work with you in the future. Lucas Melograno & Team Odd Job Larry, Inc."
Let me preface by saying that the two workers who came out to perform the work did a good job. These two gentlemen were professional and I was really satisfied with their work. They completed in record time - roughly 3.25 hours (4 hours according to the company representative for driving time, which really doesn't make sense considering the company's home office is only 15 minutes away). So, the quality of work was good and the work was completed way under the estimated 6 to 8 hours the company representative quoted me the prior day. Okay, now onto the cost of the entire project.
As stated previously, the company representative quoted me (keep in mind the quote was only an estimate) 6 - 8 hours of work for $600, which equates to roughly $75 per hour at the extreme. I was under the assumption that since the work was completed in 3.25 hours, I would only have to pay $243.75 (plus applicable tax). I was initially required to pay a down payment of 30% or $180 ($600 quoted price x 30%) before the work began. Think of the down payment as a security deposit that I will never see again. So, that would mean I would only owe Odd Job Larry $63.75 (plus applicable tax). Well as it turned out, Odd Job Larry did not reduce the price based on the ACTUAL hours worked, but the final bill was based on the estimate of $600.
When I discussed the issue with company representative who came out to hand me the final invoice directly, he told me that the work I had signed for was not based on a per hour rate, but rather the full quoted (that is, estimated) price. Then I asked, and quot;How can that be when you quoted me the number of hours it would take to complete the work and the rate per hour?and quot; The company representative came back with and quot;Well, that was not what we agreed to?and quot; He further indicated that some of their jobs are on a per hour basis and some were not. He quoted some acronym that I wish he would have indicated to me on the day he came to look at the property. The company representative obviously got the impression I was rather upset, so he went back to his truck to call the home office. When he got back to me, nothing changed. The only explanation that seemed to make any sense (but not really) is that some jobs go over estimate and some jobs go under estimate. The company representative told me that when jobs that we complete go over estimate, Odd Job Larry does not charge them for the extra work (which I find hard to believe after the way the company handled this transaction). But, when the opposite occurs as in my case), the original price stands. So, my question to Odd Job Larry is, if you are a contractor for building a house, would you eat the cost (take the hit) if you were overbudget (that is, above the original estimate provided before work began). I don't think so and I really have a hard time believing that the size of the job matters. Business is business and being fair is the key. In the end, the company representative handed me the invoice and then I proceeded to call the home office myself.
When I called the home office and talked to the man-in-charge, he told me exactly what the company representative said. It's like they have what they said memorized when situations like these arise. The man-in-charge gave me the same run around, but I was ultimately able to receive a 10% discount (WOW!!! What guy!!!). So, at the time, I still owed Odd Job Larry $389 and some change. I was paying 90% more than the ACTUAL hours worked. This was completely unacceptable and a poor way of doing business. Odd Job Larry would not budge from the price. I guess the phrase and quot;Customers are always correctand quot; does not apply to this company. While I understand customers are not always in the right, this time was an exception. The company representative basically misrepresented himself and Odd Job Larry by quoting me an estimate without indicating that it was not a per hour affair. The bottom line is, while the quality of the was good, the business side of things lacked many of the attributes of fairness.
"First, I would like to thank you for the kind words that you shared regarding our production staff. I have passed along these comments to them. They work hard each and every day and truly appreciate the recognition. Regarding the pricing for the above project, we provided a written contract stating a flat fee of $600 plus applicable sales tax for the services listed in the "Description of Work" section above. This contract was agreed upon by both parties and signed as such. Our pricing/contract made no mention of being billed hourly for the work performed. When asked about the project timeline, it was estimated that a crew would be on site for 6-8 hours and that there would be a crew present the next day, which there was. The price agreed upon was for the services rendered, as stated in the contract. In this instance, the project was completed in a shorter amount of time than estimated without sacrificing the quality of work. There are instances where projects run well over the estimated number of hours. In these instances, as long as the scope of work did not change from the original signed agreement between Odd Job Larry and the client, we do not bill any additional amount for the agreed upon work."
Licensing
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