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Water Softeners questions, answered by experts

Yes. To get soft water, you can install a water softening system, which will replace the calcium and magnesium ions in the water with sodium or potassium ions. Water softeners cost anywhere from $200 to $6,000, depending on the size and complexity of the system. You can either install a water softener for the whole house or just at your shower heads. If you’re sensitive to sodium or potassium, you can install a salt-free water conditioner.

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

Soft water is better for your hair. The minerals in hard water can dry out hair, make it brittle, and leave a film on the hair and scalp that may cause irritation. Hard water also doesn't rinse out shampoo and conditioner effectively, which can lead to product buildup that makes hair look dull and limp. You may also find you need to use more shampoo to get a good lather in hard water.

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The Conover, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.