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Water Softeners questions, answered by experts

Routine maintenance involves recharging the resin bed with salt or potassium, cleaning components, and periodic inspection.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Selecting the right system depends on testing your water to understand the contaminants present and considering your household's water usage and specific needs, such as removing specific contaminants.

The Conover, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.