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Water Softeners FAQs, answered by experts

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

A water softener removes minerals from your drinking water and can make your house water softer. These softeners are designed to extend the lifetime of your plumbing system while also making water safer and more palatable for drinking. Hard water, which is water with a heavy amount of suspended particles, can also cause hair damage, skin irritation, and buildup in your pipes.

The average cost to install a water softener, including the system and labor, is approximately $1,500. However, the total price can range widely from $600 to $6,000. For some complete systems, the cost may be between $800 and $2,500. Labor for the installation typically costs between $150 and $1,000.

The final price is influenced by several factors, including:

  • System type, capacity, and complexity

  • Home size and household water demands

  • Water hardness levels

  • Accessibility of the installation site and the extent of plumbing work required

  • Whether new electrical work is needed

  • The professional hired and any local permit costs

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

The Argonne, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.