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Water Softeners FAQs, answered by experts

Whether you need a permit or license for a water softener installation depends on your location, as requirements vary significantly. Some municipalities require the installer to hold a plumbing license, some mandate a permit and an inspection, and others require both. In some areas, no special permit or license is needed at all.

To determine the rules in your area, you can contact your local building department or consult a local water softener installer or plumber. Often, only certified professionals are authorized to pull the necessary permits, and they will typically handle the entire permitting process for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use Angi’s state licensing tool to check an installer’s license status.

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

Hard water is not considered unhealthy and is safe to drink, cook with, and bathe in. It doesn't pose a risk to your physical health and can even help you get enough essential minerals like calcium in your diet. However, it can negatively affect skin and hair. Using hard water for washing can contribute to dry skin, an itchy scalp, and may worsen conditions like eczema by altering the pH balance. Additionally, some people do not like the taste of hard water.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

Soft water is better for your hair. The minerals in hard water can dry out hair, make it brittle, and leave a film on the hair and scalp that may cause irritation. Hard water also doesn't rinse out shampoo and conditioner effectively, which can lead to product buildup that makes hair look dull and limp. You may also find you need to use more shampoo to get a good lather in hard water.

The Argonne, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.