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Water Softeners FAQs, answered by experts

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

Water softeners have many benefits. The most important one is converting previously hard water—water with too many minerals—to more usable, easier water. When we say easier water, we mean water that’s easier to digest, less harsh on skin and clothes, and builds up less in the water system. Softer water may lead to lower energy costs and will extend the lifespan of all appliances that use water.

Generally, it is safe to bathe in yellow water, as the color is often caused by iron, tannins, or rust, which won't harm your skin. Soap will still clean you effectively, though the water might leave stains. However, if the water has an unusual smell or you suspect contamination, avoid bathing and contact a plumber for an inspection. A professional can also help if you find bathing in yellow water problematic and want to determine how to get your water clear again.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

The Argonne, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.