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"December 31st, 2018 Dear Wasco, My Dad and I purchased Wasco windows for our home in 2001. A total of 18 windows. At the time, my Dad considered purchasing our windows from several difference area companies. He traveled to each of them comparing the price and quality of the windows. After doing his homework, my Dad decided that Wasco would be the best company to purchase the windows for our home. My Dad was retired and I was still working. We decided to split the cost of the windows. I am quite certain that one of the things that helped my Dad to make his decision was the Lifetime Warranty that came with the sale. I did not think a whole lot about it then but my Dad did. A few years ago, I noticed the black seals inside of the windows had began to buckle. I also noticed the shades in my bedroom would move whenever it was windy outside. So I called to express my concern. I had not looked at the paperwork we had saved from 2001. I was scared to death to have a technician come and look at my windows because I knew it would be difficult for me to pay for 18 new windows to be installed. I was thrilled beyond measure when I was told that our windows were covered by the Lifetime Warranty. If I could have done cartwheels, I would have! The receptionist I spoke with was friendly and really helpful. She explained that she would send out a technician to look at my windows. A few days later Brad arrived. After closely inspecting several of the windows, he got out his measuring tape and measured every single window in our home. I was told that I would need to only pay for the trip charge ($54.95) and that all other costs would be taken care of. I was SO IMPRESSED. It is not often in our day and age you find contractors or companies who are willing to stand behind their products and work. This is exactly what Wasco does and did! A week or so later, Brad and Rob returned with brand new glass and seals for all 18 of our windows. They spent all day working. Both Brad and Rob were friendly and professional. I felt comfortable having them in my home. One of the duo stayed outside working in the truck installing the new glass and seals into the window frames. While the second gentleman removed one window at a time, took it outside and then brought it back in and re-installed it once again. It was quite cold out the day the windows were installed. I was grateful for how well Brad and Rob worked together and how quickly the windows were changed out. The new glass and seals have made a huge difference in the warmth we feel in our home. The shades do not move a bit even when it is extremely windy outside. I am handicapped and really appreciate the tip in windows. It would be extremely difficult for me to remove windows and screens to clean our windows. The tip in/out windows make it possible for me to still clean our windows. I am really thankful for this. I would highly recommend Wasco to any of my neighbors and friends who are shopping for new windows. Its wonderful to find a company and its employees who take such great pride in their products and service. Thank you Wasco for making it possible for me to take good care of our home and family. CherylAnn Order #72642"

"The Next Door & Windows crew arrived on time and completed the job in about 3 hours. The new door looks good and works fine. The crew took the old door away.."

"We replaced all the windows in our home (22 total), including 2 basement casements and 2 garage). We also replaced our entry door. The salesman was great but a little too "hard sell." He was determined to leave with a signed contract. It is good that his visit was the last of 4 that I had arranged, so I knew exactly what I needed and wanted. The windows came in sooner than we expected. The installation was fast, but split up, as the front door came in after the windows. The two installation teams were phenomenal. Zero mess, zero damage to the existing frames. The second team also did the front door, with equal care and workmanship. Upon inspection, 3 of the glass panes and very fine interior scratches. The project manager ordered replacements and these were switched out seamlessly. Overall, I highly recommend Empire. Since our windows have a lifetime warranty, I won't need them again for that! However, I would use them again for other projects."

"We had 9 Windows and a patio door installed the installers did a great job. Dontey our sales rep was informative and professional. Having 9 more windows done. Would recommend Empire to others. Keep up the great work! Rick and Joan P."

"Jeremie was great to work with. He was very prompt and held true to everything he had said. Window looks great and definitely did the little things to ensure we were satisfied before he left. Very happy and would highly recommend."

"High quality work at a very fair price. Jarrett and Ashton are a father/ son team where you don't have to watch over their shoulder. You get the best quality with no hassles or concerns. We totally trust them and we would recommend them to anybody. We have recommended them to friends and family who have had the same experience"

"This company has excellent windows, doors, and service. The installers did a fantastic job with installation and clean up. I would highly recommend this company to anyone!"

"These guys are amazing. They responded and started the job quickly. They did way more then I was expecting and they take pride in their work."

"The technician arrived on time, was courteous and prepared. He cleaned up afterwards. I was totally satisfied. Would definitely hire him again, and will recommend him. He installed my storm door, and replaced the siding damaged by chipmunks."

"Shane did a great job installing my doors. Very professional, knowledgeable and dependable. I would highly recommend his services. Thanks again for a job well done."