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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Awesome crew. Work was done as promised and house is now secure and level."

"We had such a great experience working with Cory. He came highly recommended to us and did not disappoint! He did an awesome job on our concrete driveway—solid work, done right, and looks great (for longevity - he did this in 2021!). Super easy to deal with, always kept us in the loop, and showed up when he said he would. He’s an honest, hardworking guy who takes pride in what he does. Really appreciated the good communication and how smooth everything went. We continue to recommend him to anyone who mentions concrete work! "

"Our basement flooded in January 2021. Drainage Master was one of 3 estimates we obtained. Seth inspected the situation and suggested and exterior drainage system The our two estimates we for interior systems with a sump pump. The other two companies would not provide an estimate for and exterior system. Also the estimate did not include the cost to repair damage the installation of an interior system would do to a finished basement. The crew was great the foreman answered all of our questions the job was done on time and in budget. I would highly recommend them."

"This company is awesome. Very communicative, responsive, ethical, on time and even went the extra mile when it appeared some bubbles appeared. They came back immediately, re-sanded the floor and put another coat on. The floor looks fabulous and I will definitely recommend them to anyone else looking for this service and of course, these people will be the only company I use in the future. Thank you David and all of your employees for such great service and great work. AWESOME"

"Western Construction Systems came out and did exceptional work at my house! They went above and beyond my expectations! They were friendly, professional, and hard-working! They took care of all the issues that I had concerns with and then some! Their prices were fair, especially for the high quality of work that they did! I know I pestered them with questions, but they were patient every single time. Before I contacted them to have the work done, I had high anxiety about the drainage issues. When they were finished, I felt confident that there were no more issues. Peace of mind is priceless!"

"Vasiliy is an amazingly talented craftsman with many talents and years of experience. Our nearly 100 year old deteriorating brick chimney was leaking water into the interior of the house and had to be repaired. Vasiliy came highly recommended to me by one of the best contractors in Portland, and I called upon him to fix it. The chimney was red brick, but Vasiliy suggested a lighter, golden color brick as it was more economical. Since our house is yellow, the golden color looked even better than red brick would have, and I saved money. The chimney is beautiful, and the repair/rebuild was so well done that Ithink it will last another 100 years,"

"They were great. They showed up when they said they're going to and did what they said they're going to do with the price that they said. The communication was stellar."