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"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Well, here is a contractor story you don’t always hear. My bathroom was remodeled late last year. Unfortunately, my tub started leaking into my neighbors condo. I texted Tony and heard back in 15 minutes. A crew was by the next day and it was fixed without questions and at no cost to me. This company has integrity, pride and excellent customer service. You will not be disappointed!!!!"

"Check your invoices carefully. They overcharge. I had several types of work done by Pac West Floors. When I reviewed the invoices, I found several discrepancies. I was charged for Sales Tax on the Quotes and again on the invoices (double charged). I was billed for work that was not done, etc. All together overcharged $1400.00. Tried to work with them, first person - yes we owe you refund. No refund. Sent info to owner - no answer."

"The carport was in a kit form and had to be ordered. I was kept advised of the delivery date and installation schedule. Owing to ongoing other job issues I was advised when time changes were required. Upon receiving the carport, the installation went flawlessly and was completed in a timely manner. The workman ship was exemplary and to my satisfaction"

"The Trendset team takes great pride in their work. They have creative vision, and they are collaborative with an amazing attention to detail. The finished project was more beautiful than we’d imagined. So thankful to have worked with them, and would do so again."

"He was great. I appreciated how he was quick to respond to my request. He also checked out the job instead of blindly quoting a price. He told me what was needed and he finished the job in a timely and professional manner. Thank you for a job well done."

"Perfection! Their craftsmanship and attention to detail truly show in the final product. I highly recommend them to anyone looking for quality work and a stress-free experience."

"Otto installed over 1500 square feet of Wisconsin Red Oak in our home. It was such a professional and incredible job. Additionally, Otto had to color match a section that connected to the previous wood floors, and he did this to perfection. Did a fantastic job, showed up on time and finished when they said they would. I have referred Otto to several clients and they have always thanked me profusely. Can’t recommend highly enough!"

"Here’s a version of the review tailored for Angie’s List: Amazing Experience with Finish Line Home Services LLC! We had a major issue with a septic backup in our bathroom, and during the cleanup process, asbestos was discovered. Our bathroom was completely destroyed and needed to be rebuilt from the ground up. Derek and his team at Finish Line Home Services LLC were incredible to work with every step of the way. Derek took the time to explain all of our options thoroughly, ensuring we felt confident in the decisions we made. He provided a detailed quote within a day, and his team’s work was nothing short of amazing. The finished bathroom is beautiful, functional, and so much better than we could have imagined. If you’re looking for a reliable, professional, and talented contractor for your next project, we highly recommend Finish Line Home Services LLC. They went above and beyond to deliver high-quality results, and we couldn’t be happier!"

"Meerwais is the sole proprietor and is very skilled. He promptly responded to my initial request for a project walk-through and completed my built-in pantry and kitchen shelf in a timely manner. It was high quality and I was pleased with the outcome. He was also friendly and professional."