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The Grout Doctor

Founded 2002 • With Angi since May 2005

Our mission is to create the most recognized and respected national tile, grout and natural stone restoration system in our industry by renewing existing grout and tile to its original beauty. Our mission will be achieved by: - Offering only well-trained, highly skilled and insured franchisees to restore your tile, grout and natural stone; - Committing to the education of each client about the tile, stone and grout in their home, thus enabling them to make informed decisions; - Using environmentally safe products in the services we perform for you when restoring the health of your grout; - Offering maintenance products that are also environmentally safe to maintain the beauty of your restored tile or stone and reduce your cleaning time; - Providing the very best customer service experience. In fulfilling our mission, we help homeowners maximize their enjoyment of the beauty of their grout, tile and stone while minimizing maintenance. OWNER-OPERATED. 1 Technician: Starlynne Start. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES WILL APPLY.

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(446) Verified Reviews

Write a review
Showing 1-25 of 446 reviews
Eric J.
5.0
04/22/2020
Excellent. I waited a few months to observe how the re-caulking has held up, and the results have been superb. Great job color matching.
Description of Work
Bathroom tile needed to re-caulked
Category
ceramic tile
Rebecca C.
5.0
10/24/2019
Great! I would hire John again without a doubt.
Description of Work
Tile sealing and caulk replacement
Category
ceramic tile
Carlin B.
5.0
05/26/2019
He contacted me promptly and said my project wasn't something he did. I appreciate not simply being ignored like many contractors do.
Description of Work
Couldn't do it
Category
ceramic tile
Robert W.
5.0
02/03/2019
Dakota (John's son) did a great job removing old deteriorating grout and regrouting the shower curb, and in acid washing the floor of the shower. He was very punctual, answered all our questions, and id a great job.
Description of Work
Shower regrouting/cleaning
Category
ceramic tile
mary B.
5.0
12/05/2018
Excellent work performed, I'd hire them again
Description of Work
this was a medium sized job to pull and repair bathroom tiles and replace grout on walls and floor
Category
ceramic tile
Paul S.
5.0
08/27/2018
Very team oriented.... I recommend them to all and they are very true to thier word. I trusted Al in my home alone several days . I let him in and he was very trustworthy to close as he left. They were very patient with me as well!!! Great Job
Description of Work
Grout and seal bathrooms
Category
ceramic tile, handyman service, marble & granite, floor cleaning
Laurene L.
5.0
06/06/2018
Extensively cleaned tiles before regrouting. Two men came, so job was quickly finished the same day. Good looking result.
Description of Work
Regrouting of kitchen and shower tiles; recaulking, too.
Category
ceramic tile
Daniel D.
5.0
04/30/2018
Excellent work! Clean, accurate, and quick. Great Value!
Description of Work
Replaced caulk in shower stall
Category
bathtub refinishing
Martin S.
5.0
04/10/2018
I had to cancel the work due to an unexpected death in my immediate family. John was extremely kind, thoughtful and gracious. I will contact him again as soon as we're back on our feet. John has worked in our home in the past and I STRONGLY recommend him to anyone seeking grout work/services. ms
Description of Work
Grout cleaning and replacement.
Category
ceramic tile
Susan D.
5.0
03/19/2018
Punctual, friendly and thorough. No problems. Would do again.
Description of Work
Cleaned tiled shower grout.
Category
ceramic tile
J H.
5.0
12/25/2017
Mr. Start made the repairs which were without any flaws. An excellent job. I would invite them back anytime. I really appreciate the quality work.
Description of Work
Shower floor repair.
Category
ceramic tile
Kenneth D.
5.0
10/11/2017
They were very good. The worker who actually did the work was excellent and very friendly and helpful.
Description of Work
Regrouted tile on a tub surround in a bathroom. The tile remained in place; just regrouted it.
Category
home remodeling
Dianne and Paul A.
5.0
10/03/2017
They are absolutely wonderful! The sealant brought out the color of the tiles but didn't leave a glossy, shiny finish. They are exactly as we wished.
Description of Work
Our 90 year old fireplace tiles needed cleaning and sealing.
Category
ceramic tile
Stephanie C.
2.0
09/23/2017
Friendly folks and I'm sure they do good work elsewhere. However they came out and told us the leak was in the tiles and that they needed to reseal. After we resealed and installed a new shower enclosure we found out the leak was instead in the pan and had to have everything torn out and replace. The initial work which was completely unnecessary cost us over $2000 for the Grout Doctor to find, reseal and have another company install new enclosure which had to be torn out. Subsequently we had a plumber come out who plugged the drain and informed us within a half our that the leak was in the pan.
Description of Work
Find a leak in shower
Category
ceramic tile
Noah D.
5.0
09/18/2017
They did a good job. They were very professional. They explained things, they fixed it. It looked like they were never even there when it was all done. I think they did a very good job. They came in, they were very punctual. They came when they said they would, they did what they said, and they did a good job.
Description of Work
I used them once to do some work in my shower. They fixed some cracked grout in the shower. Tile grout. Stone tile.
Category
ceramic tile
Lindsay M.
5.0
09/07/2017
John and his assistant did an excellent job, and even touched up the caulk in our second bathroom shower. Would hire again in a heartbeat.
Description of Work
Re-caulking a shower
Category
bathtub refinishing
Tim S.
5.0
08/31/2017
Very professional work, and the tub looks great!
Description of Work
Re-grout bathtub.
Category
bathtub refinishing
JOAN F.
4.0
07/28/2017
They showed up on time. Dakota, the son, worked on the tub and the kitchen sink and did an excellent job. John worked on the shower stall. He had to come back a second time as the grout remained a dark dirty color. It is still a little splotchy but we will keep it as it is.
Description of Work
Regrouting around tub in one bathroom and repair of grout in shower stall in another bathroom. Also regrouting around kitchen sink.
Category
ceramic tile
Jeff S.
5.0
05/16/2017
Called them to do some work for me, but instead, talked with them about how I could do it myself and how to verify I had mixed the grout correctly. Really appreciated their honesty and willingness to take the time to walk me through it.
Description of Work
Minor grout repair advise.
Category
ceramic tile
Caroline Y.
1.0
03/27/2017
They never contacted me! I hope I didn't get billed for this! It was an Angie's List advertised deal that came in an email.
Description of Work
I needed grout cleaned and repaired in my steam shower.
Category
ceramic tile
Tom M.
5.0
03/22/2017
She had to reschedule because of snow but showed up on time at the new appointment date. It took about three hours and she did a very nice job cleaning and sealing the tile and grout in our master bath which included the shower enclosure, floors and counter top. She removed the old silicone seals from around the bottom of the shower and the kitchen sink and replaced them with the appropriate materials. She also added a bead of clear silicone along the edge of the tub and floor in our guest bathroom. Very professional.
Description of Work
We had the Grout Doctor clean and seal the tile and grout in our master bathroom, place a silicone seal between the tub and floor in our guest bathroom and replace the seal around the kitchen sink.
Category
ceramic tile
Valerie C.
5.0
02/16/2017
He was on time and the price was fair.
Description of Work
Grout cleaning
Category
ceramic tile
Dave L.
5.0
01/02/2017
Service was delivered on time, professionally and at the estimate.
Description of Work
Clean, re-caulk and seal shower. Clean and seal floor tiles.
Category
ceramic tile
Kenneth D.
5.0
12/29/2016
Star the technician did a great job. She left the tub surround and entire area looking brand new! Also Star provided help and information about maintaining a shower pan in another bathroom. Thanks, Star!
Description of Work
The grout doctor removed old grout (poorly repaired) and replaced with new grout for a tub surround in a 1970s bathroom.
Category
ceramic tile
Robert and Christine M.
5.0
11/22/2016
All of the workmanship was excellent. Everything looks new again. Star even gave us tips where to get the products to reseal the grout in the future and the specialized cleaning product she uses on the tile.
Description of Work
We had the Grout Doctor regrout our bathtub and a shower stall, along with cleaning and sealing the tile around two sinks in the master bathroom and a sink in a powder room.
Category
ceramic tile

Other Information

Services offered

Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.

Services not offered

Stone Refinishing.

Payment options

Check
Visa
MasterCard
American Express

FAQ

The Grout Doctor is currently rated 4.8 overall out of 5.

The Grout Doctor is open:

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

The Grout Doctor accepts the following forms of payment: Check, Visa, MasterCard, American Express

Yes, The Grout Doctor offers free project estimates.

Yes, The Grout Doctor offers eco-friendly accreditations.

No, The Grout Doctor does not offer a senior discount.

Yes, The Grout Doctor offers warranties.

The Grout Doctor offers the following services: Grout Services – Installation, Regrouting, Caulking & Recaulking, Cleaning, Sealing, & Recoloring. Ceramic Tile - Repair & Replacement. Natural Stone Cleaning & Sealing - Travertine, Marble, Limestone, Terrazzo, Slate, & Granite. Minor Wall Repair.

Stone Refinishing.

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