"Overall the locksmith that came out was friendly and very polite. He even stayed to make sure that the electronic lock functioned correctly. As such I have given him full marks for his customer service. The issue that I encountered was over the pricing that I was originally quoted vs. what was asked for at completion. The work I had completed was a lockset size change with an install of a single lock. The job took one hour to complete. Over the phone, I was quoted $90 install ($29 visit, 81 install), and canceled a scheduled appointment I previously had due to this better price and availability. After the install, the Tech asked for $204. This was not discussed until my card had already been charged without being told the amount. After refusing to sign for the amount, he worked with his management to refund the amount to what Home Advisor charges for the same service, $120. My recommendation to potential customers in the future, make sure you ask your locksmith once they arrive to confirm the price that you have been offered in advance of the work being completed."

"They were great Quick and professional and honest We will hire them again!"

"I first met Jack when he came to my home on a Sunday (same day service) to check out some duct work that had come loose. He took the time to do the repair same day. I was so impressed that I asked him back to complete a long honey-do list. He sent Josh to help me out and his work was impeccable. Everything was completed in just a couple of days. Both Jack and Josh are courteous, kind, clean and are excellent tradesmen. I had an issue with a product they installed for me and they were back within 24 hrs to fix it. I could not be happier with their work and their professionalism. I give them 5 stars all around!"

"AWESOME buying experience and setup experience! I just bought a house and wanted to make sure I was protected. They even helped me find a fantastic locksmith who gave a me great deal. Can't recommend highly enough. He gave excellent advice and saved me money in the long run with their current promo. Look no further for the best security company!"

"He did a fantastic job on my grandma's 2014 Cadillac. She lost her key, so we had to have a new one programmed and a physical key made. He even gave us a few spare physical keys for free. He was courteous, friendly, and very professional. I would definitely recommend him."

"Tom is very knowledgeable about the job of replacing door knobs and he is very polite and respectful. He is an asset to your company."

"Very nice, very professional, reasonable price. I will hire again"

"Serge installed our patio sliding door. He did an amazing job! Serge is very knowledgeable and professional. We will definitely be hiring him again for other projects."

"Very well. I appreciate the professionalism of all the men that work for this company. They are very good listeners, and sensitive to customers’ needs as the job is being done. All the handymen I have had in my home are easy to work with, efficient, and try not to make too big of a mess (one of my requests) ??"

"My alarm installer Conner was very easy to work with. He was on the job site on time. He explained how the system work clearly. He took the time to hide all the wires and cleaned as he go. I'm happy with his installation. We highly recommend ADT Authorized Premier Provider to anyone that needs a new alarm or security system."