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"Overall the locksmith that came out was friendly and very polite. He even stayed to make sure that the electronic lock functioned correctly. As such I have given him full marks for his customer service. The issue that I encountered was over the pricing that I was originally quoted vs. what was asked for at completion. The work I had completed was a lockset size change with an install of a single lock. The job took one hour to complete. Over the phone, I was quoted $90 install ($29 visit, 81 install), and canceled a scheduled appointment I previously had due to this better price and availability. After the install, the Tech asked for $204. This was not discussed until my card had already been charged without being told the amount. After refusing to sign for the amount, he worked with his management to refund the amount to what Home Advisor charges for the same service, $120. My recommendation to potential customers in the future, make sure you ask your locksmith once they arrive to confirm the price that you have been offered in advance of the work being completed."

"I first met Jack when he came to my home on a Sunday (same day service) to check out some duct work that had come loose. He took the time to do the repair same day. I was so impressed that I asked him back to complete a long honey-do list. He sent Josh to help me out and his work was impeccable. Everything was completed in just a couple of days. Both Jack and Josh are courteous, kind, clean and are excellent tradesmen. I had an issue with a product they installed for me and they were back within 24 hrs to fix it. I could not be happier with their work and their professionalism. I give them 5 stars all around!"

"They were great Quick and professional and honest We will hire them again!"

"Great Service Excellent locksmith service! They were professional, quick, and reliable. The technician arrived on time, fixed the issue efficiently, and provided great customer service. Highly recommended!"

"I would like to recognize employee Doug A at SafeStreet/ADT. We’ve had an old security system sitting in our house for over 15 years without service or functionality. He took the time to explain the differences between how the old systems work and how the new systems work. He was patient with us, and we are happy customers."

"He did a fantastic job on my grandma's 2014 Cadillac. She lost her key, so we had to have a new one programmed and a physical key made. He even gave us a few spare physical keys for free. He was courteous, friendly, and very professional. I would definitely recommend him."

"Tom is wonderful - knowledgeable, reliable, and very professional. He fixed my very old and sad-looking door, and when I wanted to enlist his help for more projects, he pointed out what needed to be repaired and what did not, rather than trying to persuade me into booking more work with him. definitely a trustworthy man and would 10/10 recommend!"

"Armando was quick and efficient. Definitely willing to hire again."

"Walter and Glen at Protect Your Home Group with ADT are the best people to talk to in terms of security alarm. Being a locksmith myself I know how important it is to deal with the right people. I referred a lot of customers to them and so far they are happy with their service. I myself got one for my house. Thank you for a consistent service and great deal."

"Serge has amazing craftsmanship and we are very pleased with the work he and his company did on our deck. We look forward to working with him again on our next project."