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"It was way too expensive for the work that was performed. They originally said that the pipes leading up to the faucet may need to be replaced and the wall opened up. Previously before engaging them. I asked for a possible quote for how much it would cost and they told me that it was up to the technician. When they came out to do the work that they would determine the amount. I asked the technician how much it would and he told me that it was up to the company to decide for how much the work would cost. When I contacted the company they told me again that it would be up to the technician to determine the how much it would cost by checking the amount of work. I could not get an answer from both of them because they would just keep passing each other on who to ask for the quote. After the project was completed, I was given the bill of about $750+ to replace the faucet, to replace the hoses and the two knobs roughly $350+ each. When I called the company about the price, I was transferred to the dispatchers and was told that I need to talk to the technician for it."

"Great job "

"I had a sewer line that was backing up, and Full Speed showed up same-day. An initial $3,000 estimate to jet the line quickly turned into a quote for $6,000 to install a clean-out and then jet the line. At the end of the day I paid the $6,000 and was left with a broken sewer line, a hole in the yard, no new clean-out (because there actually was one), and a quote for over $20,000 to replace the entire line. Another contractor was willing and able to clean out the line, repair the pipe, and fill the hole for less than $2,000. I have called the number multiple times and have been told to email. Multiple emails have gone unanswered as well. Adding this review so that others don't get grifted in the same manner."

"Service was wonderful! Fixed the problem right away, and explained all the work in detail. I would recommend Jordon highly. Friendly, fast service. Office customer service was wonderful! Contacted us right away, offering their service. I recommend them highly. You will not regret it."

"Awesone! Crews are knowledgeable, courteous and organized/clean. All my expectations were exceeded."

"Before I start my complaint I'd like to say that the 2nd (survey) team from Favinger were extremely polite and professional. My complaint is specifically about Nick's behavior and management's failure to address the issue honestly. On 12/8/20 Favinger sent a crew to clear our main sewer line. The main plumber was Nick, who was rude from the moment he entered the property, behaving as if he was extremely put out to have to clear the drain and complaining about having to take the auger down some stairs ("I should be charging you extra for this.") Um, ok. You literally just quoted the job. When they were done, Nick told me that he had only managed to clear a small hole through the roots and that the sewer line needed replacing. I took him at his word and started planning to have that job done. (Subsequently, via manager Catherine, I was told that Nick claimed that there was extensive root growth inside the pipe that was not possible to clear. This was either a baldfaced lie or utter incompetence as I will show below.) When I next went into the basement, I noticed that they had not cleaned up after the job - roots that they had pulled up were lying all around the clean-out. They also had not bothered to clear the drain that is about 12" from the clearout and that is used to drain any overflow that occurs when the sewer backs up. The result is that there was still 1/2" of water undrained. When I complained, they claimed not to have seen the drain but did come back to clear up the roots. 3 weeks later the sewer backed up again. So I rented a sewer snake and snaked it myself. I got a few hands full of roots up and the sewer drained just fine. A couple of weeks after I cleared the drain, a survey team from Favinger came to quote a sewer replacement. The team put a camera down the line and said that the sewer was perfectly clear (no roots) but they could see the seams where roots may intrude in future. This is directly at odds with what Nick had claimed - i.e. that it was not possible to clear the roots. Note also that Nick claimed that root treatment chemicals were not an option because the root intrusion was too great. Another obvious lie or incompetence since there is currently no existing root growth in the pipe after an amateur (i.e. me) snaked the drain. Catherine at Favinger has not bothered returning my calls, but instead has canceled our sewer replacement quote saying that we are "not a good match for them". Well maybe I agree. Scheming, lying, and obfuscating is not a good set of practices for businesses that I want to work with. Avoid at all costs."

"I bought a furnace from them which came with my first service free, they failed to show up at my 6 mo and didn't check in until year 2 where I showed up in their marketing system to try to get me to re-activate and buy into a service plan. Then when I did have an issue, I called because my furnace is still under warranty. They come out to tell me what I told them, my thermostat is dead and needs replacing. Did they bring the part? Nope, and that still cost me $160. On top of that they said it would be a second service fee plus labor to bring the part back the next day and install. Then they thought they could get cute. Since I was going to be out about $350 bucks for a warranty replacement they said I could sign up for a service plan today to save $10-20 because they would just count this as 2 of my 3 service visits. Since I wasn't able to be there, as I'm taking my fiancee to the doctor to get diagnosed with cancer the service member gladly took the cc# from my son and automatically enrolled me because he was doing me a favor."