Get matched with top insulation pros in Brinnon, WA

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I own a 1937 farmhouse in Whatcom County. I had concerns about the insulation in the crawl space and the attic. The owner of RGS came to my home and spent an hour inspecting the areas I was concerned about after which he sat down with me, explained what was needed and gave me a bid to do the work. The owner is as professional, knowledgeable and courteous as any business owner I have ever met. He quoted me a great price and gave me the highest quality of service I could have hoped for. I was so happy with RGS that I asked him to inspect the crawl spaces of two rental properties I own in Bellingham. I highly recommend that you ask RGS for to bid on any of your insulation needs. You will not be disappointed.

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"We had rat damage to our insulation and ducts in our crawl space. In addition the vapor barrier needed to be dealt with. He did a great job as this was a tough area to work in. We also had him clean our dryer duct as it also was under the house. He took it apart and brushed it clean. We were so happy with all his work that we had him clean all of our furnace ducts with his power brush and vacuum."

"Overall, the job was well-done and seems to have solved the problem.  The coming winter months will tell.  We are not prepared to give 100% approval to the job until at least the winter has passed because of several problems we encountered:
The clean-out was incomplete and we had to call back the company to remove the last remnants of dirty insulation and rat droppings.  Even then, they did not do a complete job and we finished this phase ourselves.
The exclusion work was to included a new hatch cover which was done but it fits poorly.  Also, one small part of the space through which the rats had been gaining access was not sealed.
All these were brought to company's attention and they came back but addressed these only partially.  As we re-inspect this winter, we will know whether any of this is a continuing problem.  We are optimistic but cautiously so.

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"This was a job done well done. Eco Roof Service employees are fast and reliable with quality customer care. I needed insulation in a very short time frame and they made it happen even bumping me up a day. I would defiantly recommend this company for all your insulation needs!"

"Roberto was the technician and he was very professional, polite, and personable. He inspected the rest of our system and told us things that needed to be changed or repaired. He showed me pictures of everything. Everything he told me about was accurate. He quoted me a price for R38 insulation , Some of our ducts were plastic and he recommended them to be changed. I agreed completely and didn't know they were plastic. I would have had them done the work but I had no price comparisons to make and besides I didn't have the money right then. So he just finished the vent cleaning and left his card. He did a great job on the vent cleaning and was happy with the work."

"It went well and we are pleased with the final results. We added a couple little things along the way, like having them paint, because they do good work and it was easy to do while the floor was covered etc. We were on a budget though so we did not add a lot of things we plan to do later, like finish the bathroom. That would have added too much cost. Christopher was understanding and priced everything out for us so we knew we could add, paint, insulation, whatever, kind of like "a la carte". He knew we wanted a specific handle for the bathroom door and he went out of his way to search and find the right one. We would recommend him to anyone wanting to remodel, and have excellent quality with competitive pricing.
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"They custom make the windows and Fed-Ex them to you. We installed them ourselves to save money. Once we put them in, we couldn't hear outside noise anymore. It made a world of difference. I think it has also helped insulate my home a little. For the cost, I think it would have been twice as much to have the windows replaced."

"The afternoon after a big rainstorm, I discovered several various-sized water bubbles hanging from the bedroom ceiling. A deck above had failed and leaked into the bedroom below. Carlstrom Construction had completed an extensive kitchen remodel 8 months before. I called Sean Carlstrom and he arrived that day. He surveyed the damage, provided an estimate and, because it was an emergency, worked us in around the current jobs he was involved with. The repair involved tearing several layers of deck flooring out, installing a new sub floor with appropriate slope, researching a suitable solution, and preparing it for a technical coating. After the coating was installed, the necessary finish work was completed and repainted. In the bedroom, the ceiling was torn out, joists were cleaned and examined, new insulation installed, new drywall installed, and after painting, the molding was replaced. Before any work began, careful measures were taken to protect new hardwood floors throughout the work areas and their access. Although the final cost was more than first estimated, Sean kept us well-informed, provided options when possible, and arranged for us to deal directly with the recommended company to provide the final deck coatings so that we would qualify for the guarantee. We so appreciate that Sean Carlstrom responded to our emergency, scheduled us into his busy schedule, and worked with us to insure the best quality/ choices for materials, repairs, etc. Clearly, Carlstrom Construction feels a responsibility toward their customers and is interested in a continued relationship when needed."

"The work was okay, I( have to get more assistance with the additional insulation dilemma but apart from that the work was fine."

"TLDR; Driving progress is up to you.  Painter is incompetent.  Will miss every deadline.  No green building acumen.
  I hired Joe to add a bedroom to my house and pour a concrete pad for another room.   It was a straightforward project he estimated would take 2.5 months (10/1-12/15).  He volunteered the 12/15 completion date so I put fines in the contract if substantial work was not completed by 12/25.  From the architectural drawings, the only thing that changed during the project was the size of one window and the additional removal of a 3 foot interior wall.
  10/1, the work started and within the first two weeks, excavation was done, the foundations were poured, the framing was done and the windows and trusses were ordered.  Within a month the trusses and roof were on and the windows were installed.  So far, so good, but this was all done by one sub.
  Then things started going in slow motion.  I moved out for the month of November so they could get the dusty indoor work done without disturbing my family.  There were only 3 things completed in November, the electrical was roughed in, two small (5 foot and 3 foot) non-load bearing walls were removed and there was a day or two of digging on a retaining wall.  Disappointed in the progress I asked him twice for a schedule with the remaining tasks and dates.  Although he said he could provide one, he never did.
  He was supposed to have the drywall and insulation done by December 1st (a date again volunteered by him), so my HVAC contractor could install a ductless heat pump.  I had to push out that date by 2 weeks.  Also due to him missing the schedule, I was heating an uninsulated room for 3 days.
  For the siding, outsulation and exterior window trim, he set up 3 meetings to go over it with my architect.  The first one, the sider didn?t show.  I wasn?t around for the 2nd one.  The third time he sent a sider who had never worked with outsulation before.  To his credit, he paid for the 3rd meeting.  Although the architectural drawings went into explicit detail, the sider required handholding to understand them.  My architect was visibly frustrated explaining the installation process to him over the language barrier.   The sider charged $8000 for 4 days of work.  It was $2900 over Joe?s original bid.   This seemed high for 2 reasons.  1. A bid from a competitor who specialized in green building, had worked with my architect before and was familiar with outsulation bid $5600.   2. When I asked the sider why the caulk job was so bad, he revealed he had used a random day laborer to help.  When I asked Joe about the price, he stated that the price was fair because there were several surprises, and he had asked the sider to come down in price.  Not buying this explanation, I called the sider myself.  I asked him if he had provided Joe with a bid before he started working and he said no.  I asked him if Joe had asked him to come down in price and he said no.  So Joe essentially wrote him a blank check with my money.
  By the beginning of January, electrical still hadn?t been hooked up, there were no doors or gutters and the porta-potty and trash heap remained.  I?d had enough of Joe?s work and I wanted him to tie up the loose ends, give me the final bill and get out.  I handled all of the interior work, hanging the doors, doing the trim, painting, patching the drywall and installing the flooring to wrap this up as quickly as possible.  Unfortunately, after the initial bit of electrical was done on 1/6/15, I stopped the fines.  Joe went back into slow motion.  I?ve attached a full timeline so you can get a taste of this.
  Probably the biggest debacle of the project was the exterior painting.  I had told Joe I wanted to have him do the exterior painting, but I wanted it done when the weather was nice.  Ignoring my request, his guys came out to paint on 1/15/15. It was sprinkling when they arrived, but they shrugged it off with ?It wasn?t raining in Federal Way.?  More and more rain kept coming, so they covered their sprayer to protect it while they continued painting.  Then it started a downpour.  All the paint washed off.  They returned the next day to continue.  It rained again that day.  They didn?t prime any of the bare wood and painted it while it was soaking wet.  Not surprisingly, very little of it adhered to the wood.  I fired the sub in charge of the painters because he was supposed to do some work inside like hanging the doors and doing trim work and I didn't want him trashing my house any more. They came out again to paint, this time it wasn?t raining.  But the paint job looks terrible.  There remain bubbles, drips, uneven coloration and almost bare wood in places.  (There is one picture from the first day and all the remaining are as it looks today) I told Joe to hold payment for this until they did it right.  Joe has repeatedly told me he would make it right, but hasn?t delivered.  I scheduled a meeting with the painters to come out and review their work, but they never showed.  Also telling is Joe didn?t look at the paint job himself when he came to collect the final payment.
  Twice during the project I was approached by his subs asking for money.  Although I paid Joe the day he asked, it was clear there was a considerable delay with money flowing to his subs.  First the concrete guy showed up at my door and I got a lien notice from the company, the second was the door guy.  The door guy said, it takes a long time for Joe to pay.  It took over Joe over 2 months after his last day to collect the invoices and present me with the final bill.
  Something as simple as grading a 20 foot driveway and hauling out the trash, spanned 2 weeks to complete.  The worker trashed the retaining wall and left a bunch of concrete debris which I had to get hauled out myself (see picture).  Also of note, my circular saw mysteriously disappeared after the driveway guy used my table saw.
Here is the timeline:
Before work starts pay 1/3
10/1 Project and excavation starts
10/7 Concrete pads poured
10/10 Room, framed and sheathed
10/17 Trusses on
10/25 Roof on
10/31 Windows in
11/4 Pay second 1/3
11/5 Retaining wall digging starts
11/10 Remind Joe I need the insulation and drywall done by 11/30 for a scheduled HVAC install.
11/11 I provided my door choices to order.
11/12 Rough in of electrical
11/20 Small interior walls removed
11/23 Retaining wall ordered
11/25 Retaining wall arrives
11/28 Checked on doors, still hadn?t been ordered.
12/1 I return to my home and there is no drywall or insulation.
12/3 Insulation is done
12/9 Drywall starts
12/12 Drywall is done
12/13 Retaining wall digging ends
12/15 They come out to look at siding with architect
12/16 Retaining wall done
12/17 Doors actually ordered
12/19 Siding starts
12/22 Doors supposed to arrive
12/24 Siding done
1/6/15 Electrical finish starts
1/7/15 Asked to grade the driveway and finish up
1/10/15 Gutters on
1/15/15 Awful paint job done in the rain
1/16/15 Bare wet wood painted without priming, doors come in, wrong size
1/17/15 Driveway grading starts
1/20/15 Paint job touched up but not fixed, barely painted wood, bubbles, drips, uneven coloration remains
1/21/15 Electrical finish completed
1/26/15 Doors finally come in the correct size
1/27/15 Driveway graded
4/6/15 Get and pay final bill
4/18/15 Schedule painter 4/24 to review work
4/24/15 Painter doesn?t show up
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