Get matched with top well and pump technicians in Bremerton, WA

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"Great. It was not an easy job but they went the extra mile to get it done. Thanks."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."

"Great company, quick service, quality work."

"Mark was prompt, knowledgeable, and did a great job. I also appreciated the fair price he gave me."

"ORGINIAL POST: DO NOT USE THIS COMPANY!!! After spending over $2,000 on pumping, inspection and camera work, I had one simple request- WAIT 30 DAYS BEFORE SUBMITTING FINDINGS TO THE COUNTY! We were trying to work the problem. I called TWICE about this and was told both times, no problem, we will wait. They submitted it this morning. Because they did not respect my wishes to wait, I now have to pay over $20,000 through the county when we had a plan in place to avoid that and get it fixed independently. Go with a company that follows instructions, not absolutely ruins your life. Thanks for the 10 year debt I will now have due to your negligence. My realtor and contractor will be referring all other agents and all clients elsewhere, and notifying them all of this unprofessional behavior. EDIT: Here's how I would have expected Serena, the office manager I spoke to today to enter the conversation: yes, you're absolutely right, we did breach agreement, how can we make it right? Here's what happened: per her: "there was a human error that was not our fault. The result would have been the same no matter what" (no it would not have and she has no way of knowing that). "I have you on record asking not to submit it at all" (I told her yes I did say that, then asked what's the extension period, and we're getting off track). "Here's the history of your septic system" again no, we're getting off track. You admitted three times in this conversation you breached our verbal contract. You say the results would have been the same no matter what, but that's absolute garbage- no way she'd know that. If you truly have nothing to hide, and know you messed up (which you admitted to) send me the phone recordings I requested not respond "we will be happy to do that upon getting subpoenaed.""