Get matched with top wood stove contractors in Stamford, VT

"Great! Punctual easy to work with cleaned up area when done"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Nick was recommended to me by a family member who recently had their lawn hydroseeded by Coyne Brothers. They were professional, informative, and here when they said they would be! I too would recommend their services."

"They are outstanding!"

"After having to play phone tag with them, they scheduled me Then they forgot about the appointment When the tech finally came out 2 weeks later, he ran the washer without telling anybody Told me that I needed a new new water filter Proceeded to leave and I had to contact them after about two more weeks for them to set me up for the following week The following week came and on the day of my appointment they called me and said that they damaged the part so they can't do my appointment It's been 3 weeks since then and I contacted them to see what was up. I called them and left a voicemail and got no response. I texted them and got no response. I contacted GE and they are filing a complaint with this company. They also ship the part directly to me and are finding a new technician. Upon getting the serial number and model number for my appliance I discovered mold that has been there for a month because the tech never said he ran it. May need entire new washer. Not recommended."