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About us
Tindall & Ranson was established on January 1, 1993. The company started with only two stockholders and four employees – but 13 years later, we have grown to a staff of 30, including 16 technicians. Kevin Tindall, President of Tindall & Ranson, structured the company based on teamwork and continuous commitment to strive for excellence in service. We are known for our industry involvement, supportive relationships with suppliers, dedication, and honesty. Tindall & Ranson takes pride in its client base of over 5,000, as we keep our customers’ best interest at heart while providing superior service, delivering quality technical support, and exceeding customer expectations. DBA- Tindall & Ranson Plumbing & Heating & Chamberlin Plumbing & Heating Co Inc
Business highlights
Emergency services offered
32 years of experience
Services we offer
Heating, Air Conditioning, Hot Water Heaters, HVAC, Energy Audits, Plumbing, Home Air Filters, Air Purifiers, Fixture, Faucet Repairs, Troubleshooting, Frozen Pipes Thawed, Water Heaters, Drain Cleaning & Repair All Leaks.
Services we don't offer
Electrical
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.437 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 22% | ||
| 3% | ||
| 3% | ||
| 5% |
Filter reviews by service
Showing 1-25 of 37 reviews
Gretchen M.
Mar 2018
Two months after motor replaced by Tindell had issue with furnace. Paid Tindell for an emergency call. Received quote for parts without the repairman pulling out heater components to examine. Had 3 second opinions from a competitors which didn’t agree with Tindell and cost less. Tried to discuss with Tindell and received rude response. Asked for call by owner which never happened. Extremely disappointing experience with a company who is supposed to be reputable.
Mitchel O.
Jun 2017
We have used Tindall & Ranson as our regular HVAC home service for over 10 years, but decided to seek other bids for this big project. T&R significantly beat the others -- PSEG and another local plumbing and heating company. We were pleased with their expertise and responsiveness. This project was no different.
Benita R.
Jun 2017
I have a contract. They come out every 6 months. I also use them for plumbing. I have had to call them in an emergency situation and they have been very responsive. When you have a contract, they respond very quickly.
Erik W.
May 2017
They do a good job.
Joe P.
Apr 2017
The communcation with the office was good for scheduling and everything ran smoothly. No surprises. Everything was done to the letter as far as what they explained they were going to do.
Andy L.
Mar 2017
unknown
Andy L.
Mar 2017
We have been living in this house for over 4 years. I think they were hired by the previous owner. We have been happy with their service. They check our heating unit and also the AC. They come here probably twice a year and once especially for the AC and the other for the heat. They have been doing the work for the last 3 or 4 years. We are happy with the company so we have not compared the prices with other companies. The quality is really good. They are very responsive.
David P.
Feb 2017
unknown
Jean S.
Apr 2016
unknown
Response from Tindall & Ranson
"Thank you so much for the great review. We know our customers are our future and we truly appreciate your business and support. Please keep us in mind for Plumbing, Heating, A/C, Geothermal and Energy Audits in the future. Have a great day, Kathy Tindall"
Aaron T.
Jan 2016
They respected my wishes to keep work minimal, and try cheap options first. They were courteous and professional. After the second visit work was performed, there was a very small leak in one of the couplings, and some air trapped in some radiators blocking flow. They promptly came back with no additional charges to rectify the situation (I don't think it was bad initial work, these things happen). Again, very prompt, courteous and professional in taking responsibility and making things right.
Response from Tindall & Ranson
"Thank you[removed member's name] for contact Tindall & Ranson and for this review. We hope to continue to service your Plumbing, Heating, Cooling needs in the future. Your comfort is our concern. Have a great day, Kathy Tindall"
Rob S.
Jan 2016
They showed up on time, were courteous and helpful.? They were there for all of an hour if that.? Changed filters and "winterized" the unit.
Barbara J.
Nov 2015
Fine--just had a problems with dripping/condensation later that may or may not have been a result of the check-up.
Janet K.
Jun 2015
When I first moved to West Windsor I started using Tindall and Ranson. They put in a new water heater 1994, and new furnace and A/C 1995. They also did some plumbing work for us. We had a leak in the shower they came and fixed that as well. We also called them in an emergency when the washer hose broke and water was spraying all over the basement they came right away and fixed this as well. We used them for all of our plumbing needs. The work was good the workers friendly and professional they were responsive. Then I started a kitchen update and used a contractor that had there own plumber so I couldn't use Tindall. During this work I needed a licensed plumber to come to shut the water off to install the refrigerator so I called Tindall. They came the plumber came in shut the valve in 1 minute and handed me a bill for $95. I called the office they knew who I was and told me that's the price for a call. I asked them to please reconsider since I was a pretty good client of theirs and they said "no". That was the last time I called them for anything. I have since needed a new Furnace in 2015 and A/C and used a different company. Which was wonderful and by the way 3K cheaper than tindall for the same equipment.
Kevin C.
Jun 2015
In my view, as a consumer, the experience was not satisfactory: The provider was recommended by a real estate firm, but:
The person who came to my house seemed to have his mind made upon arrival about what was needed.
The person who came provided virtually no alternatives/did not follow up on the one alternative suggested.
Seemed to be pushing buying an appliance I do not need.
Extolling a State rebate for an item I do not need.
In discussing the whole matter with one of the bosses, I felt he became agitated and unpleasant, in my view, even a little abusive.
The person who came to my house seemed to have his mind made upon arrival about what was needed.
The person who came provided virtually no alternatives/did not follow up on the one alternative suggested.
Seemed to be pushing buying an appliance I do not need.
Extolling a State rebate for an item I do not need.
In discussing the whole matter with one of the bosses, I felt he became agitated and unpleasant, in my view, even a little abusive.
Paul O.
Dec 2014
We had another plumber. The owner retired and sold the company to Tindall & Ranson. So the person who remodeled our bathroom was the same person who had remodeled one of the bathrooms about 20 years ago when he was working for the other company. He was working like the project manager and his name is Pete Chamberlain. He treated this job as if he was doing his own bathroom. Everything was very precise. If I tell you measure twice, cut once - that is Pete Chamberlain. He was very, very precise. We felt like he was our plumber and not the companies plumber. We have used them many times over the past 20 years, but this was the first major job that they did for us. They were a bit higher than we could have found elsewhere. We had problems with plumbers to do the job and even to show up for the job. Tindall & Ranson did the job in a timely manner. They provided good equipment. We feel that we got value for what we paid.
Response from Tindall & Ranson
"Thank you (member name removed) for your kind remarks. Tindall & Ranson is here for your future needs for Plumbing, Heating, Air Conditioning, Energy Audits and GEO Thermal. Please visit our website at www.tindallranson.com anytime for more information. Have a Great day, Kathy Tindall"
Mary M.
Dec 2014
This was my first time using them. It was easy to schedule. They were fine and respectful in my home. He let me know that he could redo the entire bathroom if I needed it.
Response from Tindall & Ranson
"Thank you so much for your rating on Angie's list. Tindall & Ranson strives to maintain a professional and respectful experience with each and every customer. We truly appreciate you using us and hope we can be of help to you or someone you know in the future for Plumbing, Heating, A/C or Energy Audits. Have a safe and happy New Year, Kathy Tindall"
Irina S.
Aug 2014
We just bought the house and I noticed the small leaking from the in line sediment filter. The company responded quickly and politely but asked 89.00+tax for the cost estimation. I agreed, although all companies around have free estimation. I had additional project in mind and decided to try them. When the plumber said that filter is cracked, not leaking, just barely looked, gave me the price $369.00 + tax to change it and said that it is impossible to do my other project (which is now done by others), I decided it was my big mistake to ask them for the help.
Galen E.
Jun 2014
Seemed to be going smoothly while taking my information. Transferred me a couple of times but the girls were professional. The company has done plenty of work in my area, this is how I decided to call them. The day before my appointment, they call to cancel - they don't serve my area. Most reviews say prices were too high and or communication lacking. Idk how the overall rating is so high.
Response from Tindall & Ranson
"[member name removed], I am so sorry for your inconvenience. I have reviewed your complaint with everyone in the office. Tindall & Ranson strives on professionalism and care of the customer is of the utmost importance. I have not been able to solve this unsettling mystery as to who was to come out to do your estimate and why it was cancelled. The company owner Kevin Tindall would be more than happy to come out if you would give Tindall & Ranson the opportunity to and I assure you no cancellations for an estimate at [member information removed] Thank you, Kathy"
Lara W.
Mar 2014
It was hard to get the company to call me back on the phone, but when I finally did they were friendly, professional, and courteous. Work was scheduled to begin on Monday the 24th between 9:00 and 10:00, representative arrived at 10:37. Once he started work, he was great. Not having a lot of places to compare to, not sure if price was too much or not, but he was here for about 5 hours and fixed a lot of things. Tony was friendly and pleasant and explained everything he was doing. He also didn't mind getting scared by one of my cats who popped out of a cabinet at him, and was such a good sport about it! Would try them again in future.
William J.
Feb 2014
We remodeled our kitchen in 2012, and they did the plumbing including the installation of a new drain vent. No plumbing problems two years later, very pleased. Since then we have had them replace some valves in the water supply, and most recently replace a gas water heater. Each time, very punctual, reasonable prices but not cheap (about 1100 for a 50 gallon, installed, removed old heater).
Patrick G.
Dec 2013
We have found them unfailingly professional, courteous, and honest. We will certainly continue to use them in the future.
Isabelle S.
Oct 2013
I believe Bill Chamberlin is the owner. They are a small family owned business. They are very responsive. I've used them in many, many years. They come out promptly. I haven't had any issues with them. They've been out on a holiday. I think their pricing is very reasonable.
Martha W.
Oct 2013
I am a real estate agent and I used them personally about three months ago. But more significantly is what they did for me as a real estate agent when they came out and looked at the air conditioning system at a house which another had said that it needed to be totally replaced. They opened up one of the two units and found that the prior air conditioning company had taken out solenoid which makes the air conditioning works and without which it does not function. They put it back in, they put one back in from their truck and everything worked perfectly. So instead of paying $9000 for a new unit the elderly lady, who was selling her house paid $47 for a solenoid and that is why I use them personally.
Carol W.
Jul 2013
It went very smooth.
T&R guy showed up exactly when he was supposed to.
Knew what he was there to do.
Worked the HVAC.
Explained everything he was going to do before he did it.
Good customer service.
Gave us some helpful hints.
In and out within an hour or so.
T&R guy showed up exactly when he was supposed to.
Knew what he was there to do.
Worked the HVAC.
Explained everything he was going to do before he did it.
Good customer service.
Gave us some helpful hints.
In and out within an hour or so.
Jeff T.
Jun 2013
New Years Day. Basement sink that drains clothes washer water. Snaked it and all was well.
I say it was $250 but I actually do not remember. Angie List form won't let me say I don't recall.
I say it was $250 but I actually do not remember. Angie List form won't let me say I don't recall.
Licensing
Bonded
Insured
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FAQ
Tindall & Ranson is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Tindall & Ranson accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Tindall & Ranson offers free project estimates.
Yes, Tindall & Ranson offers eco-friendly accreditations.
No, Tindall & Ranson does not offer a senior discount.
Yes, Tindall & Ranson offers emergency services.
No, Tindall & Ranson does not offer warranties.
Tindall & Ranson offers the following services: Heating, Air Conditioning, Hot Water Heaters, HVAC, Energy Audits, Plumbing, Home Air Filters, Air Purifiers, Fixture, Faucet Repairs, Troubleshooting, Frozen Pipes Thawed, Water Heaters, Drain Cleaning & Repair All Leaks.
Electrical