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"Brandon is a stand up guy ! He went out of his way after regular working hours on two different occasions. He has my business"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Chris and his team where amazing!! We had them do a complete kitchen remodel right down to the studs!!Taking this circa 1950's space to 2023 was a task and Chris was so organized and willing to work with our vision and give his knowledge as well! He was great throughout the process of planning and communicating each step of the way! Including the estimates and coming in right on point regarding the timing and prices estimated!!His crew not only showed up when they said but also worked the time promised and cleaned as they went! This kitchen renovation was more amazing then we could have imagined and enjoy the space each and every time we are in it!! We highly recommend this highly skilled company to anyone we meet with an interest in any job!!!"

"We have used Northern Oaks property management for several projects on our home. Dakota was knowledgeable took his time and even recommended somebody else for one project we had that he wasn’t comfortable doing. Really appreciated His knowledge and honesty would absolutely recommend Northern Oaks to any of my friends looking for stuff done around their homes."

"Jason was great. The work is excellent, his communication was very strong and he was responsive to changes. The work was completed on time and on budget and we're very happy with the job. We would definitely use his company again in the future."

"They did excellent work and the problem has been resolved"

"Net Zero Design has earned my utmost admiration for their exceptional work on a recent project â a remarkable 3-bedroom addition to my Vermont home. As someone deeply committed to sustainability and energy efficiency, I couldn't be happier with the outstanding results. From the outset, Net Zero Design demonstrated a profound understanding of green building practices. The integration of WiFi-enabled Smart Lighting, Heat Pumps, Heat Pump Water Heaters, and a Standby Generator showcases their commitment to cutting-edge technology that not only enhances comfort but also minimizes environmental impact. The team's expertise in energy-efficient design is truly commendable. The WiFi-enabled Smart Lighting system not only adds a modern touch but also contributes to energy savings. The Heat Pumps and Heat Pump Water Heaters provide efficient heating and cooling, ensuring optimal comfort while significantly reducing energy consumption. The inclusion of a Standby Generator reflects their foresight and dedication to ensuring uninterrupted power supply, especially in Vermont's challenging weather conditions. This thoughtful addition adds an extra layer of reliability and peace of mind. Throughout the project, communication was excellent. The team kept me informed about the progress, and their attention to detail was evident at every stage. Despite the complexity of integrating advanced technologies, the project was completed efficiently and surpassed all expectations. Net Zero Design's ability to deliver a stunning, energy-efficient addition that seamlessly blends with the existing structure is truly remarkable. This project has not only elevated the functionality of my home but has also significantly reduced my environmental footprint. In conclusion, if you're seeking a general contractor specializing in energy efficiency and sustainability, Net Zero Design is the epitome of excellence. They've exceeded all my expectations, and I wholeheartedly recommend them to anyone seeking transformative, eco-friendly home improvements."

"Super helpful"