Get matched with top small appliance repair technicians in Steeles Tavern, VA

"I had a problem connecting, so I got a local handyman who came and solved my problem. I asked Neli to stop charging me, and nothing happened, I then went to the "live chat" option on their website and asked how to stop getting charged, I Never got an answer and they just kept charging me, Then they requested that I rate the CHAT!!! Too much on too many fronts. Dr. Gaber"

"AMAZING. Jeff and his crew respond on the same day, and are honest and fair. I'm a single mom who needs to be able to trust the people I have working in my house to be honest and reliable."

"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"When I found my water heater leaking in the garage on a Sat. night, I called a plumbing service that advertises 24/7 service, mainly to find out if this was something that could wait until Mon, or if it was an emergency, as it was a slow leak and I still had hot water. They never called me back. So on Mon. morning, I searched plumbers and found Prestige and its many excellent reviews. I called Todd, who said he could swing by my house, take a look, and let me know what I should do. In less than 20 min he was there, found out my tank had rusted through and without immediate intervention would start seeping through the wall. He shut off the gas to the tank, drained it, and turned off the water to the tank right then and there. He was back the next afternoon and all the work was done in less than 3 hours. I highly recommend him and he has a customer for life."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."