Blue Mountain โ Plumbing, Heating & Cooling was established in 2002 as Blue Mountain Plumbing in Fishersville VA. One location and one truck, but big ambitions to be a reliable resource local residents could count on in times of plumbing need. In 2006 the scope of our company broadened as we expanded our coverage area and service offerings. Heating, cooling, air quality, and water treatment were added to plumbing as core service offerings and a comprehensive commitment to keeping our customers comfortable, as well as their homes up and running began. Today, we proudly serve customers in Harrisonburg, Staunton and Waynesboro as well as throughout Rockingham and Augusta County. Still family owned and operated, we remain committed to providing unparalleled customer service to our customers. You can be assured that our entire team will go above and beyond to provide you with a relaxed and professional service experience.
Plumbing, Drain Cleaning, Heating, Cooling, Tune-Ups, Gas Piping, Water Conditioning, & Indoor Air Quality.
New & Mechanical Construction.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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13% |
We have a very complicated heating and cooling system which is able to use either the heat pump or natural gas for heating (hybrid heat). The system also has multiple zones with separate thermostats for each zone. When we turned on the heat a couple weeks ago, I noticed only the gas heat was working and then a couple days later all the thermostats went blank. Since then we have had three HVAC companies out to our house. The first company (a very well known and highly rated Harrisonburg HVAC company) that installed the system. After three separate attempts to fix the problem and each time waking up to a cold house in the morning, we thought it was time for a second opinion. The second company was completely overwhelmed by the complication of our system and finally bowed out (without charging us) after two hours of looking over our system. Blue Mountain was the third company and they finally got it fixed. There were two simple but separate problems. The sensor which controls the switching of the heat types had somehow gone bad over the summer and was improperly bringing on the gas heat when the heat pump should be working. When the gas furnace was operating, the water produced by the furnace operation was backing up into the furnace and shutting the entire system down which made the thermostats go blank. Blue Mountain identified and corrected both problems on their first visit and we have not had a problem since. As a bonus, they showed us our thermostats were wi-fi compatible and helped us get them set up on the internet so we can now monitor and control the system from our phones. We are very happy with the service from Blue Mountain and would hire them again in the future.
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Sunday: | 10:00 AM - 2:00 PM |
Monday: | 8:30 AM - 8:00 PM |
Tuesday: | 8:30 AM - 8:00 PM |
Wednesday: | 8:30 AM - 8:00 PM |
Thursday: | 8:30 AM - 8:00 PM |
Friday: | 8:30 AM - 8:00 PM |
Saturday: | 10:00 AM - 2:00 PM |