Get matched with top heating and air conditioning pros in Staunton, VA

To find a reputable HVAC company, start by researching providers in your area. Look for companies with mostly positive online reviews and check the Better Business Bureau’s website for customer complaints. Next, verify their credentials. Rule out any companies that aren’t licensed, as this is a requirement in some states and municipalities, and confirm they are insured. Once you have a shortlist, contact each professional to ask key questions: How many years of experience do you have? Do you hold any third-party certifications? Do you have experience working on my specific type of HVAC system or brand? Can you provide references? What is your per-hour pricing? Do you offer maintenance contracts for ongoing savings? Do you provide a warranty for your work?

The standard HVAC warranty is around five years. Still, many brands offer an extension to 10 years if you register the product within a specific timeframe, typically 60 to 90 days post-purchase or HVAC installation. Over the past decade, warranty periods have substantially increased, shifting from 3-5 years in the 90s to the now-prevalent 10+ year warranties. Both warranty types cover parts failing due to manufacturer defects, incurring no additional costs. Some manufacturers provide extended warranties surpassing the usual 15- to 20-year window, though these often involve extra fees. 

The best way to reduce heat upstairs is to release it by opening a window. Hot air rises, and if you can create some airflow by opening a window upstairs and also one on a lower level, the hot air should be pushed out of the home. Remember that fans pointing out the window do a much better job of circulating air than fans pointing into the home.

If your AC suddenly stops working, the first thing to check is your thermostat settings. Ensure the thermostat is set to the appropriate temperature and mode (cooling). Sometimes, a simple adjustment or replacing the batteries in the thermostat can resolve the issue. If that’s not the issue, look to see if the circuit breaker tripped. These basic checks can often identify simple fixes before you need to call for professional assistance.