Default business cover photo

Home Appliance

About us

5 Employees. No subs. Additional phones - (804) 741-8033, (804) 288-0588.Additional address - 10110 Midlothian Tnpk #14, Richmond, VA 23235. Additional DBA - Affordable Home Appliance Service & Repair.

Business highlights

39 years of experience

Services we offer

Large appliance repair & HVAC - washer, airconditioners, compactors, dishwasher, dryer, garbage disposals, gas and electric., heat pumps, refrigerators, stove, water heaters

Accepted Payment Methods

  • CreditCard
Reviews
4.9160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
1%
1
1%
Showing 1-25 of 160 reviews
David K.
Jun 2021
5.0
Yes, I recommend this pro
They showed up when promised and did a great job. Solved both problems. I've used them before and will again

David J.
May 2020
5.0
Yes, I recommend this pro
Arrived promptly, friendly service, explained what work was being done. Price was fair too. Much much less than cost of new refridgerator.

Ila H.
Oct 2017
5.0
Yes, I recommend this pro
$95
He helped us determine that the cost of necessary repair was not justifiable. Machine was 12 years old. Seemed very honest and informed.

Kevin M.
Sep 2017
5.0
Yes, I recommend this pro
They did a great job

William B.
Sep 2017
5.0
Yes, I recommend this pro
$378
It went very well. Charley kept us informed as work progressed. He fixed two problems, the door switch and timer. The dryer works fine now.
Response from Home Appliance
"Thank you for the review. Unusual to have two issues, but fortunately it was all fixable. And thanks for using Angie's List. Charlie."

Debra K.
Aug 2017
5.0
Yes, I recommend this pro
$200
Took less than 15 minutes. Was a little pricey, but the washing machine works perfectly again and the technician that came out really knew what he was doing.

Sandra F.
Jul 2017
5.0
Yes, I recommend this pro
very pleased

Winston E.
May 2017
5.0
Yes, I recommend this pro
Technician added refrigerant, and the freezer is working again.

Martha G.
Apr 2017
5.0
Yes, I recommend this pro
$65
Ok - machine part is more than machine is worth.

Janeann Y.
Mar 2017
5.0
Yes, I recommend this pro
$100
This company and their workers (i often have Chris) have been consistently reliable, professional, affordable and efficient. I am a loyal customer based on my years of using them and experience excellent customer service and results!!

Steven H.
Oct 2016
5.0
Yes, I recommend this pro
Very well. Easy, responsive, professional in my home. And fast.

Thomas S.
Jun 2016
5.0
Yes, I recommend this pro
$165
Team came out and took a quick look at the fridge, listened to my concerns and addressed the problem. Fridge is running well since the repair. Very satisfied with their work

Tom B.
Jun 2016
5.0
Yes, I recommend this pro
$175
This vendor was exceedingly responsive, professional, demonstrated profound expertise and efficiency. I cannot recommend them highly enough. I will absolutely use them in the future. They provide excellent service at a great value.

Chase N.
Jun 2016
5.0
Yes, I recommend this pro
$80
Both times I called the company around mid-day and they had someone to the house within a couple of hours.  Both times Chris was our tech and did a great job.  He thoroughly explained what he was doing, what the costs would be and went beyond the service request to inspect the other components of the appliances to make sure everything was in working order.  We had called them when we noticed a strange smell coming from our dryer, after inspecting the unit there was no obvious cause but after asking some questions and verifying with some other co-workers he determined the strange smell was due to a slight lingering smell from hardwood floors we have refinished last week, he assured us everything else checked out, I liked how he took the time to diagnose the situation and figure out what was going on. We really appreciated the work done and the costs seemed very reasonable especially given the prompt service.  We will continue to use Home Appliance for all our needs going forward.  



Judy S.
May 2016
5.0
Yes, I recommend this pro
$59
unknown

Janeann Y.
Apr 2016
5.0
Yes, I recommend this pro
$240
unknown
Response from Home Appliance
"Thanks you for your kind words about Chris. He has worked here for over 15 years and has always strived to do a great job. I will pass along your message to Chris. We hope you will continue to use our service for many years to come. Charles Bechtler. Affordable Home Appliance/HVAC Service"

Mary W.
Apr 2016
5.0
Yes, I recommend this pro
$60
unknown

Annu B.
Feb 2016
5.0
Yes, I recommend this pro
$200
unknown

Debbie F.
Nov 2015
5.0
Yes, I recommend this pro
$164
unknown

Pat C.
Sep 2015
5.0
Yes, I recommend this pro
$326
unknown

Sarah S.
Sep 2015
5.0
Yes, I recommend this pro
$175
My washer was not spinning and draining due to a broken part on the lid - the "catch" when the lid closes that tells the machine to go thru the wash rinse spin cycles.  This was broken.  Charlie, my repairman, first checked the washer--determined what the problem was (about 5 mins).
He then went to see if he had the part, and he did.  He told me how much it would cost--part, service, etc--before he did any work.  Charlie was in and out in about an hour--probably less. He was very professional and explained the problem clearly to me.  He also stated that my particular issue--once corrected--would enable my washer to continue to work unimpeded for a long time to come.  I will definitely refer my friends to Home Appliance.
Response from Home Appliance
"Thank you for your kind words. I am glad we were able to get your washer back in working shape. It's a good one, so we want to keep it going for you. Please call anytime for appliance or HVAC repair needs. Thank's for using Angie's List. Charlie Bechtler, Affordable Home Appliance/HVAC Service."

N. W.
Aug 2015
5.0
Yes, I recommend this pro
$104
.

Fuxing Z.
Aug 2015
4.0
$99
They did very good. The price was expensive.

Carl L.
Jul 2015
5.0
$75
unknown

Kelly W.
Jul 2015
5.0
$85
.
...
Showing 1-25 of 160

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Home Appliance is currently rated 4.9 overall out of 5.

Home Appliance accepts the following forms of payment: CreditCard

No, Home Appliance does not offer free project estimates.

No, Home Appliance does not offer eco-friendly accreditations.

No, Home Appliance does not offer a senior discount.

No, Home Appliance does not offer emergency services.

No, Home Appliance does not offer warranties.