Get matched with top basement remodelers in Raphine, VA

"Paolo, Mario and Sal did an exceptional job on my home remodeling. They have personal and professional integrity and I will use their services and recommend them without hesitation. They showed up on time and cleaned up when they left each day. Paolo came over immediately after my initial call and had an acceptable estimate the very next day. I am so very happy with their work and they are an amazing bunch of guys on every level. I can't sing their praises highly enough!"

"I had the basement taken care of by JES about 3 years ago, and this year they came and performed the annual system inspection. The service tech, Derrick Schmidt, was extremely professional and not only performed the inspection in an efficient manner, but also answered my questions and explained options for future basement care. I would definitely recommend JES to anyone with a basement issue. The work done has kept the basement dry and comfortable, with no problems."

"Mr. Hudson and his wife were absolute professionals, and their work was excellent. Mr. Hudson provided a written estimate that was thorough and fair.  He was completely responsive throughout the process -- always returning calls and texts promptly. We had a miscommunication about when the work was to be completed, and when I explained that I needed the work done Wednesday rather than Friday, Mr. Hudson and his wife rearranged their schedules and worked extra hours to make it happen. They also provided good advice about what paints to use, gave me painting tips, and loaned me tools while they worked!  I recommend them very highly. And my house looks beautiful (and the patch in the kitchen ceiling is invisible).

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"From the very beginning, Upgrade Remodeling was incredible for their contacting me fast, having a Project Manager available all the time for questions, scheduling the actual work to be done, a contact between me and the installers...I recommend Upgrade Remodeling to everyone. And the walk-in shower walls, floor, grab bars, and seat are beautiful, too!"

Family owned. We are willing to work whatever hours to get the job done on time and to the satisfaction of our customers.

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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"Jake and his team were great. They installed as agreed and did so in a professional manner. The project took a couple of days but they held to their word and did everything well. Very customer focused and will work until you are happy. Highly recommend."

"After a bad storm caused a very large Maple tree to fall over on to the corner of our home and caused the whole corner of the roof and the siding to be damaged we needed a quick repair. Gabriel and Gail was the answer to our prayers! They came out and did the estimate, but because they are so talented when they came out to do the job it actually didn't cost as much as it could have. They repaired the roof the day after we accepted the estimate. We didn't have to be at home because it was outside. But they were on time. They were able to repair our gutter, and match the paint perfectly. They did the same with the siding! So no need to use a new piece. Today the house looks like nothing every happened. Wonderful company, fantastic job done. Very polite and professional.
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Top Floor Masters, Inc. is a client-focused company that strives to ensure the highest level of customer satisfaction.

We specialize in basement finishing and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!