Get matched with top generator install pros in North Garden, VA

"The service tech Mike Allen, was on time, very efficient in his maintenance routine. He answered all questions and inquires about the units functionality. He was personable and professional. He ran all the annual checks while we talked and then changed out the carbon pre filter before telling me everything checked out fine."

"Our experience with Never Dark Whole House Generators from start to finish was remarkable! It started with the salesman clearly explaining all of our options including the "six month" wait for install. The prices were clear as was the timeframes. The install crew was quick and professional and completed the install within one day and was coordinated the county inspection. Overall, this process was enjoyable. I would highly recommend Never Dark Whole House Generators to anyone seeking this service."

"The work is still on going but I cannot say enough about Inspired Electrical. Starting with the incredible service from the company's call screener (if that is the right term), Rosie, she put me on the schedule right away. Thomas was the first to my house. He listened intently to my description of the problem and proceeded to test the generator components, all while having B&S Technical support on the line. He diagnosed the issue as the rotor/stator had gone bad (B&S no longer manufactures the item for this model of generator). He then gave me an unofficial quote for for a direct replacement of a more modern B&S generator (direct swap) with a ten (10) year warranty. We also discussed adding my AC to the system. Later I scheduled a formal estimate with Scot. A true gentleman who explained everything step by step, to include looking for ways to get the job done and quoted me a price less than I expected as well as describing for me a future service contract for annual testing and maintenance at an extremely reasonable price. I'm waiting for the order of a new generator to be placed and then to schedule for the work to be completed. I expect this to be just as satisfactory as this review, but Inspired Electrical is my go-to for future generator and electrical issues!"

"GO ANYWHERE ELSE. They don't even deserve one star. I used this company for annual Generac service for several years, without issues. However, at the latest annual service call, the technician -- without my knowledge or authorization -- installed a $600 part (which I am not convinced even was necessary, as the generator had been running fine). The whopping-big invoice I received a week or so later was a nasty surprise. They apologized when I contacted them. The woman with whom I spoke, who claimed to be the owner, even told me that they'd recently had other complaints about that technician recently?! I paid for the unauthorized work, which I felt was pretty generous of me. Today, my power went out. As expected, the generator kicked on automatically. The only problem is that it didn't provide any power to my house. Technician screw-up X2. I called to request an urgent service call to fix the error and was told a technician was there in the office and would be right out. When he eventually arrived, the fun really started. First, he chastised me for being "mean to [his] mother" on the phone?! (For the record, I'd been nothing but polite her. I'd merely reiterated that the annual service call had been a problem, and that I was in the middle of an emergency as a result.) He claimed to own the company and said he doesn't need problem customers like me; I am welcome to take my business elsewhere. Hoo boy. I'll spare you the details of the rest of our conversation, which continued in the same vein. Fortunately, my power had come back on in the meantime, so I wasn't at the mercy of this surly, petulant man. I went inside while he went around the house to the generator. Soon thereafter, a heard him drive away. I had no idea what, if anything, he'd done or if the problem was fixed. I called the business once again and informed Mr. Surly's mother of what had gone down. Apologies and acknowledgment that Mr. Surly is not a people person. Then another man, the third one to tell me he's the business owner, got on the phone with more apologies and acknowledgment that Mr. Surly is not a people person. "That's not how we treat our customers." Well apparently, it is. TL;dr: Any other company in the region will do better work and treat you better than All Install. Spare yourself the grief and steer clear."

"Beware. They charged me double shipping even after I told them I would wait so I wouldn’t have to pay two shipping fees. The last item was a fuel pump that I had a problem with. I have made 4 calls to ask for help with no return call. Poor"