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Robertson Electric

Heating and Air Conditioning Service, Electrical Service, Plumbing,

About us

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Business highlights

Emergency services offered
57 years of experience

Services we offer

Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.

Services we don't offer

Ask for details.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.9255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%

Filter reviews by service

Showing 1-25 of 255 reviews
Henry C.
Oct 2020
5.0
Yes, I recommend this pro
$10,000
Extremely well. Very prompt reply to request through Angie's list. Very clear on process and cost estimate. Showed up exactly on time, was clear on next steps. Very well handled

Tree C.
Oct 2020
5.0
Yes, I recommend this pro
Excellent. Everything was just as it should be. They were on time for the estimate and repair. The estimate was clear. Scheduling was easy. They did everything in a professional manner.

Hawkins D.
Sep 2020
5.0
Yes, I recommend this pro
The work was done quickly and professionally, for less than we thought.

Berend V.
Jul 2020
3.0
Robertson electric never called and never showed up.

Neil G.
Jun 2020
5.0
Yes, I recommend this pro
$70,000
nearly flawless
Response from

"Thank you!"


Bruce W.
Jan 2020
5.0
Yes, I recommend this pro
$39,100
Quickly and reasonably priced. And cleanly.
Response from

"Thank you!"


John E.
Nov 2019
5.0
Yes, I recommend this pro
$2,100,000
As a third generation customer of Robertson Electric (my parents and grandparents have used them since the 1970s), I'm very happy with them. We recently had our 15 year old single zone heat pump replaced with a new Trane two zone system. A.W. was very easy to work with, was extremely knowledgeable, and took the time to understand what we needed. Wayne and his install team were prompt, extremely professional and did an excellent job. Overall, a fair price, quality work, and great customer experience. I look forward to using them again for other home improvement projects.
Response from

"Thank you so much for this wonderful review. It really warms our hearts to know our slogan "Serving you like family since 1968" rings true!"


J F.
Sep 2019
2.0
Unreliable, unprofessional. Would not do business with this company again. Scheduled service - install an A/C outlet and two thermostats. Scheduler made appointment two weeks out. On the day before the scheduled appointment, they called. They can't install the outlet tomorrow and will only provide estimate. They can't install thermostats; they need more time. Please call to reschedule. During the two weeks between scheduled and date of appointment, no-one bothered to look at the scheduled services and determine whether the work could be done on the date and in the time allotted. I get the call to reschedule the day before the appointment. To me, this sounds like untrained schedulers and not enough competition in a small market to move this company to fix the problem and do it right. If they're this unreliable at keeping appointments, I can't rely on them to do electric work properly.
Response from

"This appointment was scheduled by a new CSR. She was unfamiliar with the fact that we always need to visit a job to give an estimate before scheduling electrical work. She did try to call and talk to the customer but had to leave a voicemail. She has since been brought up to speed, We sincerely apologize for this error. It is our hope that this customer will allow us to serve him again."


Darrell F.
Aug 2019
5.0
Yes, I recommend this pro
$14,000
Very well. Jonathon was professional, courteous, honest, and the price was resonable.

John H.
Aug 2019
5.0
Yes, I recommend this pro
Extremely satisfied. They're professional, friendly and they followed up with everything. They're courteous, they cleaned up after their mess and they came when they said they would.

Carrie G.
Nov 2018
5.0
Yes, I recommend this pro
The plumber quickly identified the problem with the stop valve, explained the pricing for the rate and price of the valve. The repair was performed and notes for overall home estimate performed within an hour. The plumber even offered a higher coupon rate being a first-time customer over Angie's list discount. The plumber was very professional and kind. Will go with them again.

Margarete G.
Nov 2018
5.0
Yes, I recommend this pro
$29,000
Electrician checked outlets and circuit breaker and quickly figured out the problem and took care of it. While he was at our home, he also added an outside outlet to our house, something we had been wanting to do for a long time.

Deneen B.
Oct 2018
5.0
Yes, I recommend this pro
They did very well. they came and maintain my heating and AC that is Old.

Chuck T.
Oct 2018
5.0
Yes, I recommend this pro
It went perfect

Matt A.
Oct 2018
5.0
Yes, I recommend this pro
$18,000
The electrician was courteous & punctual. He went about the tasks methodically and expeditiously. He answered our questions in detail.

Susan G.
Sep 2018
4.0
Yes, I recommend this pro
Task was completed just fine.

Winifred W.
Sep 2018
4.0
Yes, I recommend this pro
$640,000
We thought we needed a repair due to the system having frozen up. The service person did not even open the unit and declared we’d need a new system. This approach reminded me of the AAA trucks that come out when you have a dead battery and always try to sell you a new one, when a charge will suffice. It turns out we did need a new system but his approach was a total turn-off. After getting 3 bids we ended up going with Robertson due to the price, availability for installation (heat of summer and we had to wait a week which was better than the others). The sales person and installation crew were professional. They did leave some screws and wire snips on the floor so not the tidiest. They tried to not destroy my garden which surrounds the outside unit. Alas, the air is good and cold but the new system is very noisy. In their follow-up call to the installation a switch was replaced which is a little quieter. Having another service call in a few days as there’s a ringing/tingling type noise that ispretty constant when the fan is not blowing. A new system should be quiet in my opinion. The inside unit/closet is in our hallway and from upstairs it sounds like music is playing downstairs in the background. Hope this can be resolved.
Response from

"Thank you for your feed back. I see we are scheduled to visit 9/5/18 about the noise."


Alyssa W.
Aug 2018
5.0
Yes, I recommend this pro
$10,000
I took off of work today because we woke up with a third of our house without power. After wasting the entire day waiting for the company our home warranty assigned to our service request to NEVER respond (we called 6+ times and messaged via Facebook where we saw that they read the message and still refused to respond!), Robertson came to the rescue! Not only were they at our house within an hour, we were blown away by the customer service provided by Cody. He was not only professional, but he helped give us advice on other things we were considering having done in the future and as well as other money saving suggestions. We are brand new homeowners (still barely unpacked), and Robertson Electric has earned our loyalty for anything we need done with our electric, HVAC, and plumbing in the future. We could not be more impressed.

Donna B.
Jul 2018
5.0
Yes, I recommend this pro
$1,300,000
Great! They didn't fool around. They got the job done in one day for the unit that goes into a crawl space and the outdoor.

Leigh K.
Mar 2018
5.0
Yes, I recommend this pro
$1,600,000
I received quotes from Robertson, Vailes, and Albemarle. Albemarle was about 6,000 more than either of the other quotes, and sales tactics were a little pushy (suggesting an additional oil furnace because I wouldn't be happy with heat pump heat after I said we wanted electric only, quoting me $30,000 right off the bat before doing an analysis, talking bad about Robertson Electric using flex duct, etc.). We narrowed it down to Robertson and Vailes, and ended up going with Robertson because they threw in a couple extras and the price was the lowest. AW was great to work with. Really smart, friendly, seemed very trustworthy. Installation took a week - it was a big job. We rented a house and got out of the guys' way while they were there that week. They still cleaned up each night and took good care of the house while we were out of it. They did end up using flex duct in some places, but as you come to find out, it brings the price down and is commonly used these days. I guess if you're concerned about that issue, you need to be very upfront about not using it. When we moved back into our house, there was an issue with the upstairs thermostat/zone and downstairs being swapped. We called their service department and they had someone out within just a half hour to get it fixed. The Trane system itself has been incredible. We financed in the fall using their 0% interest for five years - the finance department was easy to work with (even went above and beyond, I'd say). I would highly recommend Robertson.

Bruce B.
Jan 2018
5.0
Yes, I recommend this pro
$38,000
Quick response, though work needed a second visit to install the lights.

Mike C.
Jan 2018
5.0
Yes, I recommend this pro
$600,000
Workmanship/service & responsiveness where all A++. During the quoting stage they even brought the Electrician MGR. to show how the new lines were going to be run. AW & his team did an awesome job!

Stephen C.
Dec 2017
5.0
Yes, I recommend this pro
No problems during or after.

Roman B.
Oct 2017
5.0
Yes, I recommend this pro
$1,800,000
I use them all the time for air conditioning.

Jackie L.
Oct 2017
5.0
.
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Showing 1-25 of 255

Licensing

Bonded

Insured

Licensed*

Trade License Number

2701013600

Trade License Locale

Virginia

Trade License Authority

Virginia: Contractors

Trade License Expiration

10/31/2023

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Robertson Electric is currently rated 4.9 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Robertson Electric accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Robertson Electric offers free project estimates.
Yes, Robertson Electric offers eco-friendly accreditations.
No, Robertson Electric does not offer a senior discount.
Yes, Robertson Electric offers emergency services.
Yes, Robertson Electric offers warranties.
Robertson Electric offers the following services: Maintenance, repair and installation of furnaces, air conditioners, heat pumps, electrical, plumbing including small renovations, water heater replacement, humidifiers, air cleaners, heating & cooling.
Ask for details.

Contact Information

2131 Berkmar Drive, Charlottesville, VA 22901

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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