I understand that the company and its employees must be compensated for diagnostic time. But $150 for a 30 minute visit for time and labor only is outrageous. I left a message with customer service to discuss the charges. My call was returned by an associate. Despite the fact that I described my issues to him in a calm and polite manner, the associate responded to me confrontationally and aggressively. Their business model is predatory and I will not do business with My Plumber again nor would I recommend their services to anyone I know. "},"url":"https://www.angi.com/companylist/us/va/manassas/my-plumber-heating-cooling-and-electrical-reviews-482393.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Julie C."},"reviewBody":"The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why he didn't call and notify me, he said he didn't like talking on the phone while driving. He said he would be there shortly. He showed up at 12pm. He pulled up in an unmarked van, and got out of the passenger side. I confronted him on why he lied about talking on phone while driving, if he had another driver. I allowed him to view my hot water heater. He wanted to take a credit card payment through his phone. I told him I would pay him cash. He couldn't tell me if it was fixable or when it would be fixed. He gave me no more information than I already knew. The home warranty company told me they would not cover the damage because it was leaking because of erosion. The plumber came out to take pictures to prove that erosion had taken place on the hot water tank. I told him to get off my property. I did not want him doing any work. When I told him to get off my property he reported me to the home warranty company stating he felt threatened and wants to press charges against me."},"url":"https://www.angi.com/companylist/us/va/arlington/703plumbers-reviews-8174433.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"F J Hooks Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"David B."},"reviewBody":"After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that they could not guarantee the hot water heater unless it was purchased through them. When I asked what was the brand name they sold, several of them replied with the exact same brand/model number that I bought through my connections - but they still would not install that same heater. (And surprise surprise, their prices ranged from $230 to $415 more than I paid for the same heater. After talking to four A-rated plumbers in the area, I found F J Hooks who had no problem installing my heater, at a price that was $50 less than their nearest competitor, even those offering an Angie's List discount. They even offered to go to my supplier and pick up the heater for me, but I had already arranged delivery. An appointment was made for two days later. Unfortunately I was unable to keep the appointment and they graciously rescheduled for a few days later - to show up between 10 and 12. At 9:20 on the morning of my appointment, I received a call saying they were on the way. Jesus and his assistant arrived, removed the old heater, installed the new one, and were finished around 11:00. I was told I would receive the bill in the mail. I left on a business trip and returned 17 days later. The bill I received was for $525 - $75 more than I was quoted. And it was due on the day I opened the mail after returning home. I called the office, left a voice mail - and within 10 minutes I received a call back. I was actually in their driveway to drop the check off when the call came in. I went into the office, showed the invoice - and without any dickering, the invoice was reduced to $450 paid in full. Apparently the additional charge came from upgrading from a 42 gallon to a 50 gallon heater. Would I use them again? I'm already looking at projects for them to complete - converting a wood burning fireplace to gas, rerouting a water line for a refrigerator ice maker, installing a new dishwasher and gas stove, etc ?. as $$ become available. They've become my go-to plumbers. Friendly and professional all-the-way. "},"url":"https://www.angi.com/companylist/us/va/fairfax/f-j-hooks-plumbing-inc-reviews-2811289.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"GENE'S PLUMBING SERVICE INC","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Bonnie G."},"reviewBody":"I call them when I have major problems with any plumbing system because they have all kinds of equipment available to them."},"url":"https://www.angi.com/companylist/us/va/woodstock/gene%27s-plumbing-service-inc-reviews-477925.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"RAPIDAN PLUMBING INC","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Christy K."},"reviewBody":"I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service) so that's the reason for the B rating I gave in Responsiveness. They charged me $1944.00 for a new 50 gallon propane water heater (includes all charges and installation). Today, my mom checked prices out of curiosity, and found a similar one at Sears - she priced it with installation and old water heater haul-away (to make sure it was an even comparison) to see how much they charge. The online estimate was $1075.00. I can understand there being a price difference for using a private company rather than going through something large like Sears, but almost double the price??? When I called the office to ask about the charges they told me that propane water heaters cost more (the estimate from Sears was for a similar propane water heater). I asked how much they charge an hour for labor. The woman on the phone said that they don't itemize - the charge included everything and isn't broken down. I am so disappointed because I really thought the company would do right by me because this is still a small (but growing) town, and I trusted that they were at least competitive in price. I wish I'd checked Sears and Home Depot before I bought the water heater from Rapidan Plumbing. I am willing to pay a hundred dollars or even two hundred dollars more to use a private company for such a large purchse, but almost double the price is really disappointing. I feel very cheated and feel like I was taken advantage of, and wish that I'd checked around instead of trusting them. The serviceman was great, which makes it even more sad that I plan to never call them again because of how much they took advantage of my trust and my pocketbook. Note: I listed N/A for quality because it was only installed a few days ago. I have had no issues yet, but 2 days isn't a very long time to know the 'quality' of the water heater and service yet.
4/13/2013: Even after bringing the significant price difference to their attention no price adjustment was offered (we found many other prices that were significantly less expensive)... I did not want them to come down to the less expensive prices we found, but thought they might at least come down a few hundred dollars. They did not. I hope that they reconsider their prices at least for the benefit of future customers, and offer them a more 'fair' price considering the local price for the work done."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/rapidan-plumbing-inc-reviews-2001751.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Farrell Plumbing and Heating Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Lauren H."},"reviewBody":"Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about the models they provided. Farrell Plumbing was knowledgeable and actually provided a better model for the price than my husband was asking for. We have other plumbing work needed in our home (hooking up the plumbing for the basement), and we will definitely be looking at Farrell Plumbing for that. Highly recommend."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/farrell-plumbing-and-heating-inc-reviews-6283876.htm"},"position":10}]}
Plumbing And Heating Service reviews from real Angi homeowners in Mount Jackson, VA
Last update on October 15, 2025
Brian F.
5.0
04/2021
This company was excellent and on time. The work was completed correctly and done right the first time they were so clean I could not tell they were here. My wife is very big on Cleanliness so I will use them for all my plumbing needs
I have four properties and have had American Residential Warranty for years for peace of mind. However, this past year, there were three times I really needed them and things went south quickly. Most recently, my water heater broke and needed to be replaced. ARW advertises that if they can't...
Tech inspected and tested water heater. After the inspection I was told that the cause of the issue was electrical and because of this they would not to pursue a repair. That is understandable and I have no issue with that. Visit took 30 minutes. I was charged $150 for a 30 minute visit. ...
Julie C.
1.0
09/2014
The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why...
David B.
5.0
08/2014
After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that...
Bonnie G.
4.0
04/2013
I call them when I have major problems with any plumbing system because they have all kinds of equipment available to them.
Christy K.
1.0
03/2013
I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service)...
Lauren H.
5.0
06/2012
Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about...
Pure Water Pure Air is a family-owned and operated water treatment company offering warrantied water quality solutions since 1958. We are your one-stop shop for all your needs throughout Virginia, Maryland, and West Virginia, including water filtration, water softening, pressure-boosting tanks, salt delivery services, water testing, and more! Pure Water Pure Air started decades ago when our parent company's founder, James E. Butcher, quickly gained an impeccable reputation for his unmatched customer service and expertise in water treatment systems and solutions. The next generation of the Butcher family now manages Pure Water Pure Air, carrying on those same values and time-tested skill Shenandoah Valley home and property owners rely on. Whether your home or business has hard water, water that tastes or smells nasty, high/low pH, sulfur, chlorine, bacteria, or other water quality issues, we are the Water Quality Association (WQA)-certified specialists to accurately identify your unique problems and provide a customized treatment solution. Get water testing and a water treatment consultation to learn more. We serve Virginia, Maryland, and West Virginia areas throughout Arlington, Charlottesville, Ashburn, Winchester, and nearby.
"Very well It was efficient, clean, I was given all the information I needed."
Lois G on June 2025
Pure Water Pure Air is a family-owned and operated water treatment company offering warrantied water quality solutions since 1958. We are your one-stop shop for all your needs throughout Virginia, Maryland, and West Virginia, including water filtration, water softening, pressure-boosting tanks, salt delivery services, water testing, and more! Pure Water Pure Air started decades ago when our parent company's founder, James E. Butcher, quickly gained an impeccable reputation for his unmatched customer service and expertise in water treatment systems and solutions. The next generation of the Butcher family now manages Pure Water Pure Air, carrying on those same values and time-tested skill Shenandoah Valley home and property owners rely on. Whether your home or business has hard water, water that tastes or smells nasty, high/low pH, sulfur, chlorine, bacteria, or other water quality issues, we are the Water Quality Association (WQA)-certified specialists to accurately identify your unique problems and provide a customized treatment solution. Get water testing and a water treatment consultation to learn more. We serve Virginia, Maryland, and West Virginia areas throughout Arlington, Charlottesville, Ashburn, Winchester, and nearby.
"Very well It was efficient, clean, I was given all the information I needed."
DBA WaterBoy LLC. Roy Dixon Jr. is the owner, operator, founder and visionary of the company he started over 18 years ago. Roy came from Stafford, VA where he began his career as a certified water specialist, solving thousands of water problems for both residential and commercial clients.
"Work was done efficiently and on schedule."
Rusty J on March 2025
DBA WaterBoy LLC. Roy Dixon Jr. is the owner, operator, founder and visionary of the company he started over 18 years ago. Roy came from Stafford, VA where he began his career as a certified water specialist, solving thousands of water problems for both residential and commercial clients.
MEP Home Services is a independently operated and family owned business. Offering HVAC, Electrical, and Plumbing for your home or Business. We offer repair or replacement options for your HVAC system, Water Heater, and Electrical Panels. We will come in behind another contractor and give you a free second opinion on your HVAC system or Water Heater.
"The company did a great job!"
Kevin B on August 2022
MEP Home Services is a independently operated and family owned business. Offering HVAC, Electrical, and Plumbing for your home or Business. We offer repair or replacement options for your HVAC system, Water Heater, and Electrical Panels. We will come in behind another contractor and give you a free second opinion on your HVAC system or Water Heater.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
At GK Plumbing Services we are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no obligation estimate!
"They did great!"
Roberto M on June 2025
At GK Plumbing Services we are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no obligation estimate!
We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. We at Air We Breathe strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction. Emergency calls accepted.
"Gerald was awesome, He really cares about his customers and did an excellent job. I will be using this company again if I neef more work."
Robert G on September 2025
We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. We at Air We Breathe strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction. Emergency calls accepted.
"Gerald was awesome, He really cares about his customers and did an excellent job. I will be using this company again if I neef more work."
We provide all types of home services from everyday home maintenance to plumbing and landscaping. We do Computer Repair and Maintenance too! We specialize in Home Maintenance/Computer Repairs for the Elderly and Senior Citizens who need extra help. We have been in the business and doing construction related work for over 25 years. Let us help you.
We provide all types of home services from everyday home maintenance to plumbing and landscaping. We do Computer Repair and Maintenance too! We specialize in Home Maintenance/Computer Repairs for the Elderly and Senior Citizens who need extra help. We have been in the business and doing construction related work for over 25 years. Let us help you.
A & B Mechanical Group is now Bacon Air! With this partnership, we bring decades of additional experience, knowledge, ability and trust in an industry that requires upfront and honest work. To schedule, or to learn more about the exciting services Bacon Air have to offer, please call 703-495-3679, or visit the “Contact Us” page to reach out!
"Bacon took the time to first evaluate the whole situation to make accurate recommendations to us for the work to be performed. Their work was done very carefully and with great care. The final result… everything is perfectly working again, and the job site was left nicely cleaned. They will always be my first call for issues around the house!"
Scott S on July 2022
A & B Mechanical Group is now Bacon Air! With this partnership, we bring decades of additional experience, knowledge, ability and trust in an industry that requires upfront and honest work. To schedule, or to learn more about the exciting services Bacon Air have to offer, please call 703-495-3679, or visit the “Contact Us” page to reach out!
"Bacon took the time to first evaluate the whole situation to make accurate recommendations to us for the work to be performed. Their work was done very carefully and with great care. The final result… everything is perfectly working again, and the job site was left nicely cleaned. They will always be my first call for issues around the house!"
Plumbing Heating Companies questions, answered by experts
Emergency plumbing service costs an average of $200 per hour, but you could pay anywhere between $100 and $500 per hour, depending on when you call. You can expect to pay the highest prices if you run into a plumbing emergency on a major holiday, followed by weekends, and after-hours on weekdays. The more inconvenient it is for your plumber to reach you, the more you’ll pay per hour for emergency plumbing services.
Whether homeowners insurance covers a pool leak depends on your policy, so always check your policy documents before taking on repairs. If the leak is due to a fallen branch or a fire, your insurance likely covers it. However, your insurer likely won’t pay for wear and tear.
Yes, you can pour water down the toilet to help it flush. For each flush, you’ll need 1 to 2 gallons of water for newer toilets or 3 to 5 gallons of water for older toilets. Rather than dumping the entire bucket in all at once, pour the water in slowly for the best results. If you’re pouring water down the toilet to help it flush after a clog, only use 1 gallon of hot water.
No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.
Yes, the thawing process is often the reason frozen pipes burst in the first place. Though it may seem like the freezing itself causes a pipe to burst, it's actually the pressure that builds inside the pipes in your home that really contributes to the pipe bursting. As the ice melts, more pressure builds in the pipes. That pressure increases further if some of the water thaws only to refreeze.
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The Mount Jackson, VA homeowners’ guide to plumbing and heating services
From average costs to expert advice, get all the answers you need to get your job done.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
Discover the average electric boiler installation cost, key price factors, and ways to save. Get transparent, expert-backed estimates for your project.
Hydro jetting can help clear deep plumbing clogs and debris buildup. Use this guide to learn all about hydro jetting and whether it’s the appropriate fix for your problem.