Appliances Universe

Tech was late. I had to call him to get another time. Only stayed about 10 minutes before he ?figured? it out. Ordered a wrong and defective part, I ended up calling Whirlpool and got it fixed. So in the end I had to pay for two repairs.

Good communicator; efficient. Good repair job.

They arrived when they said they would, they had the parts, and the price was well worth the results. I intend to hire them to do additional repairs on other appliances.

Waiting for part only setback but it arrived early and Ben came same day to replace it. Thank you Ben.

Great job!

I was pleased with this company , first for their quick response. I called one evening and they were at my house the next day to look at my refrigerator. They diagnosed the problems, ordered the parts and repaired the refrigerator within a weeks time. Very happy with this company and I would recommend them to anyone.

Great jy

Very professional.

Ben Moulka is the BEST! He was pleasant and understanding throughout all my phone calls. he called to let us know he would be a few minutes later than his scheduled appointment, and he agreed to our request he wear a mask and booties to enter our home. He assessed our 30-year-old refrigerator carefully and thoroughly, taking his time. He offered a repair for the thermostat, but also honestly informed us the compressor could do soon and we might want to replace the appliance. If we decided to do the latter. he gave us good guidance on what store in which to get it, what brands of rerfigerators are good and not so good in his experience of repair history,are good and how to measure for the new appliance. In the end, we decided to replace our refrigerator - followed his supportive guidance, His visit was well worth the charge. Ben was also honest with us that it would take too much to repair our garbage disposal and we would be much better off buying a new one. We are extremely grateful for Home Advisor and Angi's' QuICK internet rnetreferral, even on a weekend, when we were desperate for immediate help. And we cannot say enough good things about Ben Mlouka - he is a wonderful person and an expert and honest repairman. Any time we need an appliance of any kind repaired in the future, we KNOW we will call Ben Mlouka! Annie and Mack Rowe. Madison, Va.

Fast service and very polite!!!!!

He responded immediately, arrived 5 minutes early, was very professional.

Friendly and respectful. Easy to reach.

Was very professional. Got the probem fixed when parts came in.

Very pleasant gentleman. Patient and explained everything to us.

Very professional and courteous. Too costly to repair, so, need to replace the dishwasher.

Excellent experience. Very respectful and professional. Quick response time and very professional. By the time others would have arrived, he already had performed two visits, one for diagnostics, the other for repairing after having received the new parts. Would hire again. Highly recommended.