Get matched with top appliance repair pros in Lake Ridge, VA

"Kevin is the most amazing, professional handymen. incredibly knowledgeable about his work, has a techniques that makes his job easier & still gentle, he is a very kind and non judgmental professional. He has helped me to understand with other major & minor repairs around the house, i was highly satisfied with his proficiency of work, and when asked, he educated with all concerns. Just knowing I choose excellent hands. Expert even with fixing the none electric and electric gadgets as well, He is the best and outstanding person. I found my 2go pro!!! Thank you!!!"

"Superior response time to initial inquiry. Fixed my oven on the first visit efficiently and with care. Very professional technician (Mehdi). Thank you. I highly recommend Titan."

"Everyone needs a little Terry's Home Repairs in their life. Our oven digital display snapped off and fell through the opening. I talked to an appliance contractor [before finding Terry's Home Repairs] and he indicated that the whole control board would need to be replaced (at a cost of $430). When I asked him if he could provide a refurbished control board or if he can just resecure the existing display back to the opening, his response was "modifications" is not something he would be willing to do. At this point I began doing some research. I located Mr. Terry on Angi's List and after reading reviews and discussing the problem with him over the phone I decided to move forward. He provided an exact time he would be at the home and showed up right on time (on a separate but related note, I am really sick and tired of the 'four hour window' provided by the larger contractors - I am busy as h*** and do not have time to block off four hours of my day). Upon arrival, Mr. Terry identified the issue and provided a new bracket to secure the oven display. While there, he also fixed the exhaust fan (over the range) and also fixed a dryer vent that was coming apart. His price was fair and his work was good. I will be using him moving forward for 'odds and ends' and random things around the home. I like his background (he worked as a mechanic on a cruise ship and also worked in Alaska on HVAC related projects)."

"They have done a wonderful work for me. They provide really good service. Very good and very professional. I'd be more than happy to hire them again."

"Our LG above stove microwave stopped heating. Lucky from Reliance Repair came out and gave us an estimate. He arrived on time. His estimate was reasonable. When he received the part, he returned on time and worked diligently to repair the problem. He was polite, respectful. Overall, an excellent repair experience. Highly recommended."

"Let me start by saying that I love small businesses. I know what it takes to run a business and I know the challenges business owners face. I am a huge cheerleader for a business that just starting and I tell my friends, my clients, my neighbors, you name it. And often times I can and do overlook some things that may not be top notch and extend grace and understanding, because I know being in business for yourself is hard This time, its is with a sad heart that I have to give this ["bad"] review. The review is not based on the quality of the work, the young man that owns this business is a total Class A, hard working, professional, and totally willing to go above and beyond to make things right. This review has EVERYTHING to do with the person who handles the appointments and in charge of answering the phone. She has terrible people skills. The first time I spoke with her a few montha ago, she had a "tone" - I didn't say anything and pretended like nothing happened. The technician came over, did a great job and I was very very pleased. My clothes dryer started acting up yesterday [Sunday] and I am like, I'll give so and so a call but I will wait until tomorrow morning to do so. Around 8:15 I called, I got a recording asking to leave a message. I left a brief message with my name, number, and reason for my call; I always try to be as pleasant as possible. Around 10 a.m. I get a call, I run a business so I answered with my busines greeting. It was the lady who is in charge of answering the phone for this appliance company on the other end. The phone call went something like this: Me: Thank you for calling, this is so and so, how can I help you? Lady: You called and I am calling back [insert attitude in her tone] Me: oh who is this? Lady: Brookside Appliance [with a tone] Me: oh great, you got the message I left on your voicemail, right Lady: I don't check voice messages, I am just calling back [more attitude in her tone, she sounded annoyed that I even asked] Me: [I got a little ticked off by her tone and said] oh, when my clients call and leave a message, I check my voice mail so that when I call back I know how to address their needs or questions Lady: You know what, I am booked and I am not taking any clients [super "attitudey"] and hung up on me. Now I know there's a close relationship between the 2 [Lady answeringthe phone and the Technician], BUT if she treats everyone like this, it won't be too long before she is NOT booked and begging for business. I feel so bad for the gentleman because HE is a super hard worker, and perhaps its time to think about hiring another person with phone manners so he grow his business and thrive."